5/5
TrustpilotLuis was extremely helpful offering a…
Luis was extremely helpful offering a virtual viewing of the flat I was interested in, and then helping me with the process of making an offer.
Trusted Agent profile
Scraye reviews
★★★★★
232 reviews across 2 platforms
Great Titchfield Street, London W1W 8AX
Scraye's London office at Great Titchfield Street is rated 4.5 out of 5 across 232 reviews on two platforms, including 1 Google review rated 5.0. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSpecifically to Luis
It’s been amazing about renting this flat with Luis. He is trustworthy and efficient. And this experience was the best renting experience ever.
5/5
TrustpilotGhazal and the team were great in…
Ghazal and the team were great in guiding me as a first time renter in London. They were always super nice and responsive on the phone.
5/5
TrustpilotHighly Recommend-Efficiently-Use Friendly
Highly Recommend-Efficiently-Use Friendly We have been collaborating with Scraye for two years, and they have consistently proven to be an exceptional partner. Scraye's software is truly one-of-a-kind, incredibly user-friendly, and their team operates with remarkable efficiency. With the help of Scraye, we have successfully assisted numerous clients in finding suitable accommodations. We highly recommend their services.
Agent replied · 19 June 2024
Hi WangThank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
5/5
TrustpilotGreat service and smooth procedure from…
Great service and smooth procedure from listing the property to conducting the checks on tenants.Posted one of the property and within a week we found a tenant so definitely recommend to use this service.Big thank you to Eduard who approached us to explain such an amazing service.
5/5
TrustpilotREALLY GOOD COMPANY!
I found a property with Scraye and I'm so happy that I came across this company. The staff was always very helpful and honest.
5/5
TrustpilotI found listings on Scraye that weren’t…
I found listings on Scraye that weren’t on other portals, really refreshing. Not all were unique, but there were plenty of options. Good lettings company to work with. Thanks, Luis and Maria Ana.
5/5
Trustpilotheyy this side nitesh i like this…
heyy this side nitesh i like this property specially thanks to mr joralyn he shown me the property very nice clean the way he talking very nice thanku joralyn
5/5
TrustpilotScarye One of the best real state…
Scarye One of the best real state agencies. Hani Williams she is so helpful to me to entire process of property checkin inventory check problem related to furniture she solved easily loveee her quick response she is available on call anytime for help
Agent replied · 19 June 2024
Hi GulzairThank you for leaving this feedback! Hani and the team genuinely appreciate it! :)
5/5
TrustpilotVery friendly staff and very good…
Very friendly staff and very good selection of properties.We would recommend them if you're looking to rent in London.
5/5
TrustpilotCorentin has been extremely helpful and…
Corentin has been extremely helpful and proactive. Whilst I needed to find a place with a very short notice, he managed to schedule several visits and never let me down, although a landlord cancelled the deal at the very last minute. A great professional and a very nice chap. Definitely recommend using his services for any search
5/5
TrustpilotWe had the pleasure of working with…
We had the pleasure of working with Scraye and it was a positive experience. A special shout out to the operations team for their help, and Luis, who went above and beyond to connect our businesses together and ensure seamless communication between our teams. Luis' prompt responses and willing to listen approach also made the partnership smooth and successful. Thank you the entire team at Scraye for the outstanding service.
5/5
TrustpilotI had a great experience with Scraye…
I had a great experience with Scraye when renting through their agency. The entire process was exceptionally smooth, and I was impressed with their quick responses to my inquiries. Ghazal provided supportive assistance when I had some misunderstandings about certain points. I highly recommend Scraye for their excellent service and professionalism)
Agent replied · 19 June 2024
Hi DildoraThank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
5/5
TrustpilotScraye was good company
Scraye was good company. Team was really helpful and had a great communication. Regards to Luis
5/5
TrustpilotI had an amazing experience with…
I had an amazing experience with Joralyn. She kept her patience while i was changing my mind every 5 minutes 😭. She’s Nice and friendly thank you for the help!
5/5
TrustpilotLuis
Luis was amazing, really helpful and attentive!
5/5
Trustpilota caring team for your renting journey 🫶🏼
if you’re looking to rent with someone who actually cares about your search and journey, definitely go with scraye 🙌 awesome user experience and such a nice team 💙 thank you
2/5
TrustpilotPoor experience so far
Viewed a flat that I really liked, and I was interested in applying right away. The person who showed me the flat said he was just responsible for conducting viewings, and that a booking agent would get in touch with me the minute I walked out the door. Waited all day, and noone ever reached out to me. I reached out to the viewing conductor letting him know this; he said he would let the booking agent know. Next day, still no response. Reached back out to the viewing conductor, no response from him either. Tried contacting Scraye by WhatsApp, and also through SpareRoom. Nothing. It's now been 3 days with radio silence. What's the point of showing me the flat if I can't even apply for it punctually? The market is brutal, and timeliness is everything.
5/5
TrustpilotExcellent service!
I got my apartment last year and Scraye made everything work out so flawlessly. This year again, Luis,Yorick and the entire team has been there to help with their professionalism, swift responses, and excellent service. Definitely will recommend!
Agent replied · 19 June 2024
Hi AnisaThank you for the feedback - it always makes the day of our team members!
5/5
TrustpilotWith regards to Ms.Joralyn..
With regards to Ms.Joralyn, me andmy husband has a very good experience with how she handled our inquiry.. we give 5 stars for that...
5/5
TrustpilotMost helpful agent among the word
It’s such a friendly and helpful lady!she gave me so many suggestions and patiently explained everything to me:)
5/5
TrustpilotEduard has been amazing support during…
Eduard has been amazing support during a few offers made through their website.
5/5
TrustpilotConnection skills
Life-changing experience! Maria's communication was on point, she kept me updated throughout, making the whole process feel seamless and stress-free.
5/5
TrustpilotIncredible service
This service was incredible. Communication was fast and helpful.Ghazal, my allocated employee, was incredibly helpful and informative and very responsive with communication. Would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Scraye
How many reviews does Scraye have?
Scraye's London office has 232 reviews across two platforms: 1 on Google, 231 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Scraye's rating?
Scraye is rated 4.5 out of 5 across all 232 reviews, and 5.0 out of 5 on Google from 1 reviews, checked 9 October 2026.
Where is Scraye's London office?
Scraye, Great Titchfield Street, London W1W 8AX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.