Trusted Agent profile
★★★★★
232 reviews across 2 platforms
Great Titchfield Street, London W1W 8AX
Scraye's London office at Great Titchfield Street is rated 4.5 out of 5 across 232 reviews on two platforms, including 1 Google review rated 5.0. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPerfect Example of Assistance
It has been a great working experience with Scraye. I have got the best assistance from the sales manager, Eduard also known as Eddie. I will give more than 5 stars to his service and timely response. Great Support and helped me out with all the possible solutions.
5/5
TrustpilotHighly recommend
I’m thrilled with the Scraye website! It’s incredibly user-friendly, making my house-hunting experience a breeze. Highly recommend!
Hi CamilaThanks so much for leaving a review! We very much appreciate hearing this :)
5/5
TrustpilotIt was really easy to get in touch with…
It was really easy to get in touch with Eduard, and I received quick responses to all my questions. They were incredibly helpful throughout the entire process. Thank you.
5/5
TrustpilotReally happy with my experience
Really happy with my experience, Aram in particular helped massively!
5/5
TrustpilotThank you thank you thank you very…
Thank you thank you thank you very much you mad my moving process very easy without stress and you specially Ghazal you were so patient with me
5/5
TrustpilotI would highly recommend Scraye
I would highly recommend Scraye. Efficiency, care and follow up are the key words. Especially Yorick has been of great help for us during our search.
5/5
TrustpilotProfessional and responsive
The people at Scraye have always been very helpful and responsive whenever I looked for a flat to rent in London.So much that I reached out to them (Eduard specifically) to help me buy a house in the future.Highly recommend!
5/5
TrustpilotQuick Answer
The team is great! They're always there for you and answer questions super fast.
Hi JawadThank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
5/5
TrustpilotI had amazing experience and highly…
I had amazing experience and highly recommend this to everyone. Such great service and so efficient! Will always use Scraye from now on!
Thank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
1/5
TrustpilotNo one turned up to the viewing
No one turned up to the viewing. Website does provide contact information to reach anyone on the web.
Hi DarjaOur apologies for having missed you at the viewing - as my colleague mentioned to you over WhatsApp after the viewing, the team member who arranged your viewing fell ill and had to attend the hospital on short notice; we tried to hand over as best we could but your viewing fell through the cracks. Please accept our apology for the inconvenience this may have caused you.Have a nice day :)Operations
5/5
TrustpilotPersonal service.
Personal service and timeous action from the management is exemplary.
Hi AbdulThank you for your kind review! It is always a pleasure to work with you.Best regardsOperations
5/5
TrustpilotQuick, easy and thorough service
I was contacted by Scraye after I advertised my flat on the nextdoor app. Since then Ive been really impressed with their service. They did the photo shoot, put my flat on the website, organsed viewings, discussed the offers with me then arranged moving my stuff out and cleaning before tenant moved in- all in 5 days! And they did all that with me in another country. Im already referring friends to them
5/5
TrustpilotTenancy agreement with Yorick from Scraye
Yorick was so easy to deal with and hassle-free. Got my agreement signed on time because of him. Very very helpful. Thank you, Yorick.
5/5
TrustpilotLegend
Legend has it "My Home Is My Castle",Whilst most tenants subscribe to that, it is rare one can talk of an agent in the same breath! At Scraye, that's what you get with Edoard Pistea!!!.
5/5
Trustpilotexceptional service
Was introduced to this company only recently.I encountered courtesy, practical and meaningful dialogue, keeping in touch with me as well as guiding me at every step of the way with good sound advice.This was a true partnership ,working as one, on the same side and with the same goal delivering reassuring advice and a positive result.Would I use them again?... most definitely and without any hesitation.A force to be reckoned with
5/5
TrustpilotReview:
Review:My experience was excellent! Luis, the agent who assisted us in the apartment rental process, was amazing. Highly recommended! He found us a place very quickly and made everything incredibly easy for us. Couldn’t be happier!
5/5
TrustpilotGreat experience with Scraye.
Great experience with Scraye. Especially with Eduard. Very professional, attentive and knowledgeable. Highly recommended their services. Thank you again.
Hi AbelThank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
5/5
Trustpilotgreat company to work for.
5/5
TrustpilotGood team
Good team , love to deal with Luis he's very effective and gives me the perfect fit property for my client's needs.
5/5
TrustpilotDealing with Scraye is great
Dealing with Scraye is great! They are always kind and available at any time from early morning to the evening. I’m working with Eduard Pistea all the time and he has been an absolute legend in handling various situations.
5/5
TrustpilotI had a great experience
I had a great experience, especially with Luis, he really helped me out with the whole process, will recommend!
Hi ManelThank you for the positive feedback! We very much appreciate it :)Kind regardsOperations
5/5
TrustpilotEddie has been excellent!
I highly recommend Eddie. Very professional and responsive and made the process far seamless.
5/5
TrustpilotAmazing service provided by there staff…
Amazing service provided by there staff true to what they say completely transparent with you help me found a place in a very hard living situation always will be thankful
5/5
TrustpilotThis company is the perfect place
This company is the perfect place! I have been speaking with Eduard who is one of the nicest people I have ever spoken to.He should deserve an award for his outstanding services!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Scraye's London office has 232 reviews across two platforms: 1 on Google, 231 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Scraye is rated 4.5 out of 5 across all 232 reviews, and 5.0 out of 5 on Google from 1 reviews, checked 9 October 2026.
Scraye, Great Titchfield Street, London W1W 8AX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
