Savills New Homes London reviews

★★★★★ 5/5

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Savills Carlisle, Cumbria

After my personal circumstances changed and selling my house I was looking for a property to rent. I found a beautiful rural property for rent by Savills on the outskirts of Brampton, Cumbria and quickly requested a viewing. On the evening of my viewing I was met by Mathew from the Carlisle branch who allowed me to view the property on my own while he waited outside due to Covid restrictions. Mathew was very pleasant, professional and answered all of my questions. I was very impressed with the property which had been redecorated to a quality standard.The next day I contacted the Carlisle Branch to officially give notice of my interest in the property. I spoke with Judith Chambers Rural Lettings Manager) who was an absolute pleasure to deal with. Knowledgeable, personal and enthusiastic she made the experience of applying for the property stress free. Reference checks were completed quickly and efficiently and I was formally offered the tenancy within 5 days of applying by Judith which I accepted. I have since settled into my new home. I cannot recommend Savills Carlisle highly enough and would like to thank Judith and Mathew for their professional and very personal service.

Ryan · 8 August 2021

★★★★★ 5/5

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Wonderful experience!

I can't say enough about my wonderful experience working with Savills! Oki was absolutely incredible to work with - super professional, responsive and friendly; I can't imagine going through my apartment search without his help.Everyone at Savills was phenomenal to work with (Alexandra, Melissa and others); their processes are sophisticated and efficient, and because they're the biggest, they have by far the most access to potential properties.If you need a flat in London, I would say to look no further than Savills!

Matt · 16 July 2021

★★★★★ 5/5

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House sale with Savills Reigate

Very happy with Savills Reigate in how they handled our house sale. Fiona and the team were efficient, approachable and had a genuinely caring approach in what was a stressful time for us. Highly recommend their service.

NH · 3 December 2024

★★★★★ 5/5

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Job Well Done

I’ve just sold my flat in the Riverside Quarter , Wandsworth through Savills’s Chris Ashman-Adams. While Savills commission charge is a tad superior to that charged by the competition , you get what you pay for. Chris kept me wellInformed through the many trials and tribulations of selling a property that is the hallmark of the current English system of conveyancing . He was proactive when required and liaised well between the various moving parts as well as keeping me up-to date as things progressed positively and occasionally less so . All in all a job very well done .

Paul · 1 July 2021

★★★★★ 5/5

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Working with Claire Reynolds

I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.

Leah · 29 June 2021

★★★★★ 1/5

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Sad, and typical experience with renting these days

Coming to the end of my long tenancy, I only decided to move as I wanted my child to go to a good secondary school, and although we currently live in what is considered a great catchment area, It wasn’t a good match for my child’s personal circumstances, so I decided to find somewhere closer to what I had researched to be a good school a mile away from where we lived, I found a property in the heart of Amersham, not by any means perfect, a flat, with one dedicated parking space. And even though it was a 2 bedroom place in the centre of town it had no storage and no visitors parking, but was new and well presented. However, the landlord couldn’t have found a more arrogant agent to let property in my opinion, he was inflexible and rude from the beginning of negotiations, and when I decided not to take the property due to general rudeness and arrogance of the agent and the landlord the true colours from Daniel were revealed as suspected via text message, to the point I had to block him. It still astounds me to this day how these rental agents can get away with treating potential tenants like rubbish in favour of landlords… especially when I have been a landlord myself for many years, perhaps it’s time to get rid of this toxic middle agent!!!

Reviewer · 18 June 2021

★★★★★ 5/5

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Excellent service from Savills

Sue and David who dealt with our house sale in Chorleywood on behalf of Savills Rickmansworth were excellent. Sue did the inital assessment of our home and valued it substantially above the valuation by another estate agent, we achieved her valuation and more. They had a comprehensive understanding of the local house market and identified numerous potential buyers from the local area and beyond into central London. Sue and David were supported by Nicky in the Savills office, who although had never visited our house always briefed potential clients fully and kept us informed of client feedback. I thoroughly recommend using Savills in Rickmansworth if you are selling a house locally.

Ian · 17 June 2021

★★★★★ 5/5

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Charlie Rogers offers excellent service

Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!

Angel · 25 August 2021

★★★★★ 5/5

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Exemplary Service from Ryan at Savills, Henley-on-Thames

We recently exchanged contracts on the purchase of a property through Savills in Henley-on-Thames. Ryan Allban, the Associate who handled our purchase, was extremely responsive and professional throughout the entire process, liaising with solicitors and the seller on a regular basis, helping to resolve issues as they arose, and providing regular updates on progress. As a result of Ryan’s excellent communication skills, and pragmatic and proactive approach, our successful purchase proceeded on a timely basis.A big thank you to Ryan for all your patience, perseverance and efforts in getting this over the line! It was a pleasure working with you.

Richard · 10 June 2021

★★★★★ 5/5

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We have recently sold our 4 bed…

We have recently sold our 4 bed property in South Ascot via Savills, Sunningdale and we would have no hesitation in recommending their services. Our experience was first class and we would particularly pick out Millie Willsmer, who was our main point of contact. Millie was highly attentive, giving good advice when needed, and very communicative throughout a potentially stressful process (we had occupied the house for over 23 years!) She was also extremely reliable and did what she said she would do - unfortunately this is not always the case. The team were also highly supportive and it made for a good experience.

Christine · 9 June 2021

★★★★★ 1/5

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Very Bad Service

Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company

Vakul · 14 May 2021

★★★★★ 5/5

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Luke Richardson at Savills, Reading Office

It has been such a breath of fresh air working with Luke Richardson in the Reading office. He is polite, professional, HELPFUL, and just a pleasure to be in contact with.He did not rush the viewing, allowed us to look around at our own pace and answered all our questions consistently. We like asking the same question twice over a period of a few days to make sure we get the same answer ;).Simple things like making sure there was parking available for us or provided instructions on where we can park just makes the whole experience so much easier for us. He also managed to squeeze us in for a second viewing at very short notice - he had saved my number so he knew it was me calling. He dropped me a quick message to make sure my partner was ok after surgery etc. These may sound like small things, but is a personal touch we loved. We would highly recommend Luke to anyone searching for a lettings in the area.Thank you for everything Luke.

Radhika · 11 May 2021

★★★★★ 5/5

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Super Service by Sophie

We have just moved into a flat in Kew and Sophie Candlin from the Richmond Office was so wonderful throughout the process. From the viewing to the moving in she was always extremely competent, calm and clear. What was particularly great was that she was always available and answered any question, big or small, from arranging the moving in date to what provisions they were for internet. We moved a distance and Sophie arranged a check in time to suit this and then also personally came by on the day to check everything was okay and answered our queries then as well. We would recommend Savills but in particular Sophie who was super.

Rebecca · 1 May 2021

★★★★★ 1/5

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Disgraceful company

Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.

Harleydavidson · 12 February 2024

★★★★★ 5/5

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Excellent Service

We have recently exchanged contracts on a property we are purchasing through Savills in Truro. We dealt with Chris Clifford and Helen Boss who were professional, polite and extremely helpful. Although we were not their clients they were in regular contact with us and kept us up to date throughout the process. In fact we had more contact and help from Savills than our own estate agents who we were paying. We highly recommend Savills and we will certainly be using them ourselves in the future. Thank you Chris and Helen you have been fantastic.

Ann · 29 April 2021

★★★★★ 5/5

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In these Covid times I was not…

In these Covid times I was not expecting the sale of our property to be an easy experience, especially from 1000 miles away. Adam Smith was not only very professional but went way beyond the call of duty. All our paperwork for the buyer and solicitor was in the flat and he painstakingly went through it all for me. He also organised a very competent firm to organise our goods before removals. And he achieved a good price for the flat. A good man to know!

Customer · 29 April 2021

★★★★★ 5/5

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Selling your home is not easy

Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.

Mrs · 7 July 2021

★★★★★ 5/5

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Claire Reynolds

Claire Reynolds has been in the real estate business for 16 years and loves her job. You can tell - she is extremely good at it and I have never seen her without a big smile. I have been very impressed with her professionalism at every step of selling our family house. At the start of the process we got three different valuations and hers ended up being spot on. She and Savills' PR department worked very hard to present our property in the best possible way - I was very pleased with the listing particulars and our post received over 8,000 likes on Savills instagram account.Claire gave me feedback after every viewing, remained positive and Savills sent regular updates on progress. Claire had a targeted approach - the first viewer through our front door ultimately was our purchaser with her second viewer just as keen but, due to Covid, slightly behind in timing.So many prospective purchaser’s now have buying agents. Claire and her expertise weights the odds in your favour. She also worked to protect us from the inevitable static that can arise in the period between a successful offer and exchange as a result of the purchaser’s surveyor, architect, buyer’s agent and solicitor all trying to get the very best for their client. She is commercially minded and drives the deal forward with an iron fist in a velvet glove. Claire is very supportive and every interaction I have ever had with her ends by her saying “ Please let me know if there is anything else I can do to help”. Her recommendations of two conveyancing solicitors (ours had retired to Malta) and a removals firm were all excellent.It goes without saying I cannot recommend Claire highly enough - and will be doing so to all my friends.

Anne · 20 April 2021

★★★★★ 5/5

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We appreciate excellent support from Ross

My husband and I would like to thank Ross Griffiths from the London Residential Lettings for his outstanding support for us.As a non-native English speaker, I had found it difficult to explain in English when any issues had arisen in the flat. However, since Ross has been in charge of the flat we rented, my life became easy and comfortable.Ross always listened to me carefully and patiently trying to understand the situation correctly and what we required.He kept finding a solution to an issue even when a constructor/engineer said “it is impossible to fix”.He kindly kept following up the issues, checking in situations.We felt we were in safe hands during our tenancy.He was very sensible and fair to both the landlord and tenants, and also to the constructors.I often had a small chat with constructors while they were fixing issues in the flat. Once a constructor and I were talking about letting agents, the constructor told me that he also respected Ross because of his professionalism and fairness to them.I would definitely recommend a flat which Ross is in charge of; to my friends because he takes good care of tenants; to the landlords because happy tenants will stay longer period and genarates stable incomes!

Customer · 8 April 2021

★★★★★ 5/5

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Professional. Excellent. Recommended.

Ours was a tricky transaction involving a simultaneous sale and purchase. Savills acted on the purchase side. Overall Savills - Natalie Hawlett-Clarke to be specific - was excellently professional and, in effect, stepped in where the other agents (acting on my sale) were deficient. The whole transaction(s) would not have held together but for Natalie’s timely interventions on several occasions. Really impressive. I would recommend Savills Norwich to anyone looking to buy or sell their home.

Dokun · 22 December 2021

★★★★★ 5/5

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Lyndsay Johnn Review (Savills Winchester)

Hi,We recently moved from Brassey Road to Greenhill Road in Winchester and Lyndsay was the agent for our purchase in the chain, who we dealt with from viewing all the way through to exchange and completion.For what was a sometimes fraught and stressful journey, littered with buyers pulling out, a tricky chain, sometimes incompetent agents and one particularly frustrating solicitor doing their best to hold up the process, Lyndsay was always extremely communicative, professional and proactive. Without Lyndsay's efforts in galvanizing the various parties and pushing things forward continually, I doubt very much it would have been the same result! Whilst we were happy with our sale agent, we would definitely consider using Savills and Lyndsay in particular in future.Thanks. Greg and Jenny Brooks.

Greg · 16 March 2021

★★★★★ 5/5

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Will Lindsay at Savills Professional Honest and Reliable

Will Lindsay at Savills in Rickmansworth is honest diligent and trustworthy. He gave us genuine advice when we were looking to purchase a property and didn't waste our time viewing properties that were unsuitable for our family. He went above and beyond to offer us a great professional service and I would highly recommend Will and Savills for either purchasing or selling a property.

Amanda · 20 April 2023

★★★★★ 5/5

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Terrific attention given to us as…

Terrific attention given to us as landlord by Paige Ford of Savills when seeking a new tenant for our Hampstead Penthouse with its unique views and terraces. Despite coronavirus restrictions Paige worked fastidiously with calm determination satisfying the prospective tenant who had tricky issues. Paige fulfilled our quite demanding landlord requirements in a very professional and exacting manner. Paige is most impressive having a rare and quite charming ability to match landlord and tenant ending with both sides happily satisfied. Management of this tenanted penthouse continues in the safe steady hands of Juanita K at Savills Hampstead. Thank you MB

Mr · 3 March 2021

★★★★★ 5/5

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Outstanding support through difficult times

I have used Savills as my agent, letting and managing my rental properties, for many years. Overall they are professional and thorough. I wanted to highlight however the outstanding support I have received most recently in letting 3 of my properties - each in the depths of 2 separate lockdowns! Hannah, Anthony and the team at Clerkenwell and Laura and Mark at Waterloo. They gave great advice in terms of attracting the right tenants (and not just the easy option 'cut your rent by 50%'!) and were highly responsive, thoughtful and supportive throughout. I trusted their professional advice and am delighted with my 3 new tenancies - in challenging times.

Simon · 28 February 2021