Savills New Homes London reviews

★★★★★ 5/5

Trustpilot

The customer service and support we…

The customer service and support we received from Fiona Gormley was second to none at the Aberdeen & Angus branch. We have used other Estate agents in the past years and I can honestly say I was genuinely astounded by the support we got, always kept up to date with every detail, Fiona went above and beyond and even at weekends. Our house sale was exceptionally stressful and it was a huge help knowing Fiona was at the end of the phone to reassure us. Can't recommend highly enough

Diane · 30 July 2022

★★★★★ 5/5

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Great Property Manager Ritesh

Our Property Manager Ritesh in Clerkenwell has been a great help since we moved in, especially when we had a recent maintenance issue where Ritesj responded to us quickly and arranged for a maintenance guy to come and repair the same day! Could not recommend him and Savills enough!

Joel · 15 September 2024

★★★★★ 5/5

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Edinburgh property Manager

I have just moved into a property in Edinburgh and I have to say how amazing our property Manager is Tom Baker. He has been nothing but amazing. We had a couple of issues when we moved in so I phoned Tom on his mobile and he listened and advised timescales which he was spot on. We both feel very looked after with Tom as our property manager. What impressed us was he said to call him anytime if we need anything massive plus on the experience we have received from Tom at Savills

Gloria · 8 July 2022

★★★★★ 5/5

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V professional service

Mary from Savills was incredibly helpful and responsive throughout the process and we couldn't recommend her and the Savills team more highly.

Nick · 14 September 2026

★★★★★ 5/5

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We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

★★★★★ 5/5

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Thank you

Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.

Gianluca · 18 October 2024

★★★★★ 5/5

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Sophie Barton from the Savills…

Sophie Barton from the Savills Wandsworth office, is hands down the best estate agent I have been fortunate enough to come across and work with, whilst I recently purchased a property in the area. I found her customer service skills to be outstanding and highly professional, where she handled every single question I had rapidly, with the upmost patience, knowledge and smile! I highly recommend Sophie to anyone looking to buy in the market at present, she really is one in a million and very trustworthy. I very much appreciate all the help from her and of course the lovely team at Savills, they really are a fabulous team, thank you

Mariah · 19 May 2022

★★★★★ 5/5

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I have just completed the purchase of a flat, with Stephanie Dang's assistance

I have just completed the purchase of a flat in London, and Stephanie Dang was the Savills' representative who acted on behalf of the company and the Seller.From the very beginning in February, Stephanie was most helpful, attentive to my requirements, and always able to answer my questions.Stephanie kept me informed of the progress of my bid and then my purchase, by email and by phone, and liaised also very helpfully with my Solicitor.Finally she helped arrange a smooth handover on completion. As I live currently overseas, there were extra issues for me, but Stephanie handled everything with good humour and competence.A very professional member of the Savill's team

Geoff · 15 May 2022

★★★★★ 5/5

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Tom Willing is fantastic

Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.

Chris · 13 May 2022

★★★★★ 5/5

Trustpilot

We had careful guidance from the start…

We had careful guidance from the start as to how to improve the appearance of our home which after 34 years had been well lived in. Equally well thought through was the selling price and the filtering of genuine clients which resulted in offers from all but one of them. Can't fault Savills the whole way through.

Mrs · 17 December 2025

★★★★★ 5/5

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Sale of Flat in Battersea

We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.

Jamie · 29 April 2022

★★★★★ 5/5

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During Rental Period

My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.

Kartik · 18 December 2024

★★★★★ 5/5

Trustpilot

Smooth, professional and successful service & outcome

Having bought our property with the assistance of Savills back in 2015 (another great experience), we enlisted their help again to re-value the property at the start of this year. We were connected to Daniel Omell in the Hampstead office who was very familiar and knowledgeable about our property, the local market and most importantly the buyer universe. He was then subsequently able to make an excellent off-market introduction, which ultimately led to an agreement of sale in a smooth and expedited fashion. Daniel has been on hand to shepherd both sides through the process, has been highly responsive and left all parties very happy with the outcome as we now move from exchange to completion.

Sachin · 25 April 2022

★★★★★ 5/5

Trustpilot

Could Not Be Happier!

I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.

Berenice · 22 April 2022

★★★★★ 5/5

Trustpilot

We would like to express our joy…

We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.

Kuunal · 15 April 2022

★★★★★ 5/5

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I 1st approached Anjanee Kotecha at…

I 1st approached Anjanee Kotecha at Savills early January 2022. the reason i approached both was that they were most helpful whilst i was looking for an apartment for myself in September 2021. the project i am currently running in Birmingham is fairly large and i need to find 14 x apartments of penthouse quality within the centre of Birmingham.who better to ask than Anjanee at Savills. We met and set the ball rolling, throughout the quest my TLO, my accounts department and myself were treat with professionalism, thoughtfulness and kindness. I cant thank Anjanee, Savills and their team who made it so easy for us at ASW Property Services to deliver what we had to. I/ We would recommend to all, the services at Savills and from a personal point be sure to ask for Anjanee and i am sure you will be well looked after.

John · 12 April 2022

★★★★★ 4/5

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Shan in Richmond…

After a difficult beginning with the Rickmansworth office, Shan from the Richmond office took over the management of our property. She was always pleasant to deal with, professional, helpful, engaging, and quick to respond to issues which arose. I would highly recommend Shan as a property manager.

Jeremy · 13 September 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. We placed the property on the market with two agents; Savills were much more professional and had far superior particulars and website. They took notice of our instructions and produced the best offers. We asked for offers over a figure and Savills produced them; the other agents appeared to ask for offers in the region of our figure and their offers were all under the figure we sought. I would use Savills again and recommend them to others. David Broomfield is very professional and a delight to deal with.

Farringdon · 6 April 2022

★★★★★ 5/5

Trustpilot

Staff members are always helpful

Savills' Wandsworth office has managed my flat rental for 6 years and it's largely been smooth and hassle-free. Everyone with whom I've dealt at the Wandsworth office has been friendly and helpful. The five star rating is for each of them, individually, with Maria J being especially helpful in recent months. (Overall, my experience has been nearer to 4 stars because of changes in staff that challenge continuity of service).

Paul · 15 May 2026

★★★★★ 5/5

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My experience with Saviils and…Yato was a pleasure

My experience with Saviils and particularly with Yato was always responsive and professional. She is a clear communicator who always found a solution to a problem if something needed service. It was a pleasure to deal with Savills and I look forward to working with them again.

Peggy · 5 September 2024

★★★★★ 1/5

Trustpilot

Demonstrated poor integrity and subpar customer service

Very poor customer service, they did not act with integrity or professionalism. Neither branch nor head office attempted to rectify the situation either. All in all, a disappointing experience as a prospective tenant.Do not recommend this agency.

Sowmya · 19 May 2026

★★★★★ 5/5

Trustpilot

We purchased a property through…

We purchased a property through Michelle Weaver of Savills Lincoln, our experience with Michelle was excellent.It was a complex purchase with many hurdles, nothing was too much trouble for Michelle who supported us through the process and was very professional along with her team at Savills.If we ever sell our first point of call will be Michelle Weaver of Savills who I recommend highly.I would like to thank Michelle and Savills for making this straight forward.

The · 6 September 2022

★★★★★ 5/5

Trustpilot

A personal bespoke service that matched…

A personal bespoke service that matched the right buyers with the right seller. The level of care and support continued throughout the process until completion. I would strongly recommend Savills Clapham and Caroline Kennaway in particular as my selling agent.

Ursula · 24 April 2026

★★★★★ 5/5

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Victoria Short of Savills, Stamford

My experience with Victoria Short of Savills, Stamford exceeded all my expectations. Disappointingly, the seller and our solicitors, were not prepared to put their full weight behind enabling me to purchasing a property in Rutland showing no sense of urgency. In fact, apathy and incompetence best describe the purchasing environment. Not perturbed, Victoria swiftly identified the strengths and weaknesses of those involved and formed a strategy of imposing relentless pressure on all fronts - realising that this was the only way forward. This strategy and her communication skills, both in the spoken and written word, coupled with her ability to quickly identify the best way forward in addressing each and every obstacle, and they appeared endless, gave her all the opportunity she needed to demonstrate her brilliant communication skills. Her dominance was so impressive that all parties seemed only prepared to move, in any meaningful direction, on her say so. Without Victoria at the ‘helm’ the process would have become so protracted the sale may well not have come to fruition for their were many times when I had lost all patience that my willingness to move forward was waning. I cannot thank Victoria enough for her performance. She can feel justly proud of her efforts for she has demonstrated that she is an extremely valued asset to the Savills, Stamford team.For completeness, I should point out, apart from her outstanding professional competence, she has a delightful and vivacious personality - always smiling and always looking on the bright side.Thank you Victoria.

Anonymous · 18 February 2022