Savills New Homes London reviews

★★★★★ 5/5

Trustpilot

Savills have looked after my property…

Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.

Dr · 15 October 2024

★★★★★ 5/5

Trustpilot

Property Manager Experience

My experience throughout my one-year Savills mamanged tenancy at Television Centre has been nothing but professional and positive. Especially my property manager Lauren Sullivan has been incredibly fast to reply to any queries and assist with any issues that came up. Her tone was very friendly and I always felt taken care of. You will be in good hands.

Moritz · 17 August 2023

★★★★★ 1/5

Trustpilot

Don't rent a property management by Savills

Remember! Do rent a property under Savills management. I lived in a new build flat in Colindale London under Savills management for 1.5 years. The check-out report claimed even one dust and one hair. It is totally doesn't make sense. In this 1.5 years with poor management service provided by Savills, Water always suspended. The staff occupied my parking space.Nobody follow-up my review just said passed to client service....that it!Now I need to go through TDS to dispute my deposit. I will not recommend any friends use any Savills service.

Freddy · 20 March 2023

★★★★★ 5/5

Trustpilot

Outstanding service and support from…

Outstanding service and support from Savills Norwich. Superb at sourcing serious, sound buyers. Michaela Maldonado was brilliant at managing the whole chain for us and was totally focused on getting our sale over the line. In a world of mediocre agent performance , Savills are first class.

J · 26 February 2021

★★★★★ 5/5

Trustpilot

Help when most needed

We recently were about to change over our tenants in early October. Unfortunately at end of September our apartment was flooded after a storm along with several others in our block. As an absentee landlord Savills really helped us with getting access, liaising with tenants and helping us with the freeholder for repairs

Neil · 29 October 2024

★★★★★ 5/5

Trustpilot

Sue Trybus’ commitment to selling our…

Sue Trybus’ commitment to selling our house has been second to none - despite obstacles she got the house to exchange through sheer determination and hard work - I highly recommend Sue and the team at Savills Rickmansworth. Camilla Clutterbuck

Camilla · 9 May 2022

★★★★★ 3/5

Trustpilot

[Resolved] They don't uphold their legal obligations.

Staff were really helpful at the beginning, giving us all the information we need to make a reservation. However, we ended up cancelling the reservation during a 14-day cooling off period. The development is 345 Park Place.This was over 45 days ago, and we still don't have our refund back! They simply don't uphold their legal obligations! Think a thousand times before engaging with Savills in any shape or form.--UPDATE: For full transparency, I have sent them further information about my case to the email they provided below on 14th of March 2023--UPDATE (moved the rating from 1 star to 3 stars)They did get in touch with me and established a direct connection between me and the builder, which resolved the problem quickly and I have received my refund.

Yahia · 15 March 2023

★★★★★ 5/5

Trustpilot

Emma Smith at Savills in Windsor is an…

Emma Smith at Savills in Windsor is an excellent estate agent.There aren't that many true stars in this business, but she certainly is.Emma mixes true empathy with an absolute determination to get deals done.I love working with her.James HeronJames Heron Property Consultancy Ltd

James · 22 November 2021

★★★★★ 5/5

Trustpilot

Nice and helpful

I really appreciate Jess Exley, who had helped me a lot during my flat hunting process. I intended to get a flat before arriving UK. Jess was patient enough to answer all my questions and provided useful information before I made my decision.

Becky · 12 November 2021

★★★★★ 5/5

Trustpilot

Flawless service.

At the risk of making this review sound like a cliché, this is what perfect customer service feels like. The entire rental process was an order of magnitude better than what we could have expected - Savills have really thought it through to perfection. Thanks Georgina & the team!

Mykola · 29 June 2020

★★★★★ 5/5

Trustpilot

A first class, professional service

Adam Sayers of the Henley on Thames branch provided a professional service right through from the initial valuation to the eventual sale. Adam is courteous, efficient and went the extra mile, handling the viewings and ensuring we were kept up to date. We felt the whole team there were professional. We wouldn’t hesitate to recommend Savills.

Beverley · 11 October 2023

★★★★★ 2/5

Trustpilot

Important information disclosed during property purchase

I completed a flat purchase in City Centre of Bristol a year ago. Savills were the agents. Unfortunately I have been left with bitter feelings about this purchase as the agent was trying to rush things and kept getting frustrated when I was asking reasonable questions about the property. What has disappointed me the most, is that 1. When I was shown the flat and had been given initial information, I was falsely informed about the ground rent and leasehold remaining years 2. The agent failed to inform me about a very critical piece of information, the fact that there was a high pending charge for the flat, in regard with big damage occurred in the common heating system during the previous years. During the purchase I was constantly asking information that as it's proven now, were kept from me because they were related to this big hidden cost. I regret backing off on this one, due to the Savills agents' pressure and now it is a cost that although it's still big and unexpected, it would cause me excessive lawyer fee as well if I decide to dispute. But my point here is that the agent, put a lot pressure on me and none to the lawyers of the seller to provide correct information and I feel played. 3. The agent never showed me the whole development and was obviously ignorant of a lot of the facilities and the existing tenants' association which could have helped to answer lots of my questions (or probably deliberately avoided to bring too much in light) . They seemed good enough to show someone around the property but held or shared none of the important information. As a buyer, this is critical attitude that I would look for to an agent. Savills just don't feel trustworthy for me and I would not be choosing to work with them in future if possible.

CHRIS · 20 February 2023

★★★★★ 5/5

Trustpilot

Great experience!

Our agent Zoe was very friendly and responsive. She was always ready to answer any questions and was quick with providing the necessary paperwork. In general, we dealt with the Islington and Wandsworth branches, both equally friendly and professional. We would absolutely recommend Savills!

Egzona · 3 August 2021

★★★★★ 5/5

Trustpilot

Excellent Amersham Team

I experienced truly excellent service from the outstanding Amersham team of Nick, Mike, Helen and Claire. Nick is an excellent negotiator and I found the entire team to be highly professional, helpful and caring throughout the process. I would have no hesitation in recommending them to my friends and family.

Jane · 29 December 2019

★★★★★ 5/5

Trustpilot

First time buyer- I was in very good hands.

Kealey was an amazing support all the way through my buying experience, from the initial views through to final completion. It wasn’t the easiest journey and as a first time buyer she really reassured me and went above a beyond to support me as a buyer. I’d highly recommend her.

Angela · 19 February 2024

★★★★★ 5/5

Trustpilot

Top Notch

As a non-resident landlord, I own rental properties in multiple countries and can confidently say Savills-Wandsworth is the most proactive, professional, efficient, and direct property management company with which I’ve ever worked. Anmol, Zoe, Celyn, and Harry have been great!

Ethan · 14 March 2022

★★★★★ 5/5

Google

It was a pleasure working with Jess, who was friendly and extremely helpful the whole way through. She was always on-hand to answer questions and allay concerns, and went above and beyond to help resolve any and all problems that arose. Very professional service and excellent communication. Made the whole process easy and stress-free. Highly recommended! Thank you to Jess & Savills!

Emile · 15 April 2023

★★★★★ 5/5

Trustpilot

Charlie was quite excellent

Charlie was quite excellent. She handled her client with skill throughout the extended transaction and kept close to both the client and the various lawyers involved. I doubt the sale would have gone through without her tact and perseverance.

David · 2 May 2022

★★★★★ 5/5

Trustpilot

Good experience of Savills Edinburgh Lettings

Charles and his team did exactly as promised and found a suitable tenant for my property in a short-timeframe. Working with Charles, Tiffany ensured a smooth process, with all paperwork being completed electronically. Savills have been professional throughout and a pleasure to work with. Many thanks!

James · 3 February 2021

★★★★★ 5/5

Trustpilot

We bought a House through Daniel Omell

We bought a House through Daniel Omell, Hampstead.... Daniel was super from the beginning of the deal to the end. He really is super at what he does. So friendly, honest and supportive throughout the Purchase. A massive thanks to Daniel and Savilles.

Rachel · 11 September 2021

★★★★★ 5/5

Trustpilot

Good experience with Savills Hackney

I had a good experience renting through Savills. Sam was very friendly and professional, as well as always available to answer my queries over the phone or email. They have also been very quick so far in dealing with any repairs. I would recommend them.

Hélia · 22 April 2021

★★★★★ 5/5

Trustpilot

We recently completed a purchase where…

We recently completed a purchase where Savills were the seller's agent represented by Joshua Holder. Savills and Josh were very proactive and great throughout the process. Josh particularly was very skilful in managing the negotiations to a successful outcome.

Chris · 22 April 2022

★★★★★ 5/5

Trustpilot

Going the extra yard!!

Sarah Hunt is an exceptional negotiator and resolved issues which had the potential to derail our sale. She is a great communicator.Sarah goes that extra yard undertaking tasks to ensure a sale stays on track.We would recommend her to everyone.

Customer · 1 March 2022

★★★★★ 5/5

Trustpilot

House sale

When selling our house through Savills our wonderful agent Charlotte was fantastic throughout the whole process, she was extremely helpful and knowledgeable.The process was smooth and easy.We will definitely be using Savills again in the future.

Emily · 31 August 2022