Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJosie was outstanding. We bought a flat on first visit after having never heard of the Television Centre.
I think Josie had cheated and looked at the matterport of what I had just sold and thought to herself, "they might just buy something which is a modern version of what they sold".
Tina · 18 June 2022
Agent replied · 17 June 2024
Dear Tina,
Thank you so much for your 5* review of Josie and Savills Brook Green office. I am thrilled Josie identified a flat immediately that was perfect for you and wish you many years of happiness in your new apartment at TVC.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleWe just bought a flat via Josie at Savills. She was wonderful and efficient. Before finding the right property, we saw at least three other very good alternatives always thanks to Josie at Savills. Josie kept us informed at all stages and made it extremely easy during the whole process.PositiveResponsiveness, Quality, Professionalism
Edmund · 18 June 2022
Agent replied · 17 June 2024
Dear Edmund
Thank you so much for your fabulous 5* reviewing of Josie at Savills Brook Green office. I am thrilled Josie provided an efficient and informed service. Feedback is vital and it is hugely appreciated that you took the time to post a review.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleHaving been well advised and looked after when searching for a project I was clear that of the agents who I had met across W14, Josie Mowatt should manage the sale of my development which she did well. Dom Barrington was a very good negotiator and deal handler. It is thanks to their approach, ability and advice that we achieved competing bids, a record price and a deal that did not fall apart.
Michael · 18 June 2023
★★★★★ 5/5
GoogleI was very impressed with the service Savills offered when selling my house. Nothing was too much trouble and the whole process from offer acceptance to completion took just eight weeks and was was accomplished with goodwill and good humour. Special thanks to Josie snd Dom. My agents of choice!PositiveProfessionalism
Maggie · 18 June 2022
Agent replied · 17 June 2024
Dear Maggie
Thank you so much for your fabulous 5* reviewing of Josie, Dom and the team at Savills Brook Green office. I am thrilled we provided a trouble free process for your sale. Feedback is vital and it is hugely appreciated that you took the time to review our service.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleProfessional, nice, reliable, honest…I could only describe the incredible service we received from Dom & the whole Savills team during our purchase with these words.
Since the initial viewing we had with him, Dom was always willing to help. He explained in each step of the transaction the what’s & how’s of buying a house and answered all questions we had (no matter how trivial and basic they were). Thanks to him, probably the most difficult purchase of our lives became much easier and “stress-light”!
Cannot recommend his team & him more! Absolute lifesavers!
Baturalp · 18 June 2022
★★★★★ 5/5
GoogleWe just bought a flat via Josie at Savills. She was wonderful and efficient. Before finding the right property, we saw at least three other very good alternatives always thanks to Josie at Savills. Josie kept us informed at all stages and made it extremely easy during the whole process.PositiveResponsiveness, Quality, Professionalism
E · 26 October 2021
Agent replied · 25 October 2024
Dear Edmund
Thank you so much for your fabulous 5* reviewing of Josie at Savills Brook Green office. I am thrilled Josie provided an efficient and informed service. Feedback is vital and it is hugely appreciated that you took the time to post a review.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleI worked with Jack Flower and was incredibly happy with the assistance he provided in my property search and with the process to complete the move-in. He was quick to respond with information and advice when needed and went above and beyond more than once to help with the whole process. Zero complaints, can't recommend him enough!
Ben · 19 March 2024
★★★★★ 5/5
GoogleI've used Savills to rent our property for a few years, the Savills Lettings Team are professional, extremely helpful and kept us informed every step of the way, acheiving just the results we were looking for.
Thank you Anthony, Ume and Katy for all your work.
Mark · 18 June 2022
Agent replied · 17 June 2024
Dear Mark,
Thank you for taking the time and leaving an amazing 5* google review on the teams performance.
Its been a pleasure working with you again on another property. As always its great to work with such a great client.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleA totally pain free experience. After an arduous renovation process, to get my flat tenant ready, I just handed it to Anthony and Elena and the team and they smoothly guided it through to tenancy, timing each step perfectly. Really quite impressive.PositiveResponsiveness, Quality, Professionalism, Value
Samantha · 18 June 2022
Agent replied · 17 June 2024
Dear Samantha,
Thank you so much for your review of our team performance.
Its been truly amazing working on finding you a tenant for your property and we hope this is a long lasting working relationship going forward. You have been great to work with.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleHannah from Savills Brook Green and the entire rentals team were amazing in 1) how they quickly found new tenants at a good rental value and then also 2) how they were able to navigate smoothly though the admin part (AST, credit checks, …
Tiago · 16 April 2025
Agent replied · 13 June 2025
Dear Tiago,
Thank you for your wonderful feedback! We’re delighted to hear that Hannah and … More
★★★★★ 5/5
GoogleMany thanks to Elena Stoynova: she has been very helpful in finding an amazing flat for me and answering all my questions. Her professionality and kindness helped me during the whole process, from day 1 to the move to my new flat. Thank you again Elena, and SavillsPositiveProfessionalism
Elena · 26 August 2021
Agent replied · 17 June 2024
Dear Elena,
Thank you for taking the time to write a review of your applicant experience for the rental of your property.
I am delighted with the service you received from Elena Stoynova,
I hope you have a long and enjoyable stay in your new home.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleZoe did a great job at selling our apartment. She was organised, patient to find the right buyer, and calm under pressure.
We were pleased with the experience and the outcome and don’t hesitate to recommend Savills 👌🏻🤩 …
Teresa · 2 April 2026
★★★★★ 5/5
GoogleOur experience with Savills Brook Green has been excellent. Josie has been an absolute star. Finding us the best buyers! Her experience and attention to detail really helped getting our property sold in a very tricky market. We couldn’t recommend her and her team highly enough. Thank you Josie for all your help!
Jacqueline · 18 February 2024
★★★★★ 5/5
GoogleI had the pleasure of working with Ume at Savills, and she was truly exceptional. Her support throughout the process was invaluable; she was not only kind but also communicated effectively at every stage. My experience with Savills was outstanding, and I would wholeheartedly choose to work with them again in the future
Gabrielle · 14 November 2024
Agent replied · 13 June 2025
Dear Gabrielle,
Thank you for your wonderful feedback. We’re delighted to hear that Ume provided exceptional support and clear communication throughout your journey. Ensuring a … More
★★★★★ 5/5
GoogleWe recently rented property landed and managed by Savills. The process was smooth. Agent Ume was very helpful and able to arrange property viewing with the very short notice.
Dmitry · 18 June 2023
Agent replied · 17 June 2024
Dear Dmitry,
Thank you for taking the time to review your amazing 5 star google review and your experience with Ume and your lettings experience.
I hope you enjoy your time living in your new home in West London.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleOutstanding service from Savills Brook Green especially Josie in helping us sell our house. Great strategic advice in bringing it to the market (over many years) and very focussed efforts when we listed, in a tough market, in quickly securing a sale. Josie handled it immaculately.
Jonathan · 18 May 2024
★★★★★ 5/5
GoogleAbsolutely unbelievable how quickly Anthony and his team Ume and Elena let the property and such an amazing tenant. Elena is very professional and answered all my questions super quick. Thank you savills brook greenPositiveResponsiveness, Professionalism
Mike · 26 August 2022
Agent replied · 17 June 2024
Dear Mike,
Thank you so much for your review of the teams performance and Elena professionalism. Its really pleasing to hear.
We are delighted we helped find you a tenant for your property and look forward to continue working with you and your family.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleJack and the team were easy and honest to deal with, professional and responsive. Have used Savills for years now and always happy.
Damian · 21 September 2023
Agent replied · 17 June 2024
Dear Damien,
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such a positive experience working with Jack, and that he was able to help you find your next property.
Our team takes great pride in providing an honest and professional service, and I'm delighted to hear that Jack was always available to answer any questions and was a massive help with anything you needed regarding the property.
Thank you for the great review it means a lot, and for entrusting us with your property needs. It was a pleasure working with you, and we look forward to serving you again in the future.
Warm regards,
Anthony Calder
Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleJosie has been wonderful throughout the whole process of purchasing my property. She was informative, responsive and highly professional. Was amazingly helpful to be working with her especially as a first time buyer - would highly recommend.PositiveResponsiveness, Quality, Professionalism
Tom · 26 August 2021
Agent replied · 17 June 2024
Thank you so much for your review of the Savills Brook Green & Shepherd’s Bush office and in particular Josie. I am delighted she provided an excellent service. Best wishes Christopher Bramwell (head of Savills West London residential).
★★★★★ 5/5
GoogleLondon is a cutthroat rental market, especially for first time renters. You have to move fast and put a lot of faith in other people to not screw you over. Fortunately when we found our ideal property, Sally and the Savills agents were thorough, professional, quick to respond and even took the extra step to help make us feel at home. We've had a lot of awful customer service in other areas of life, but fortunately not where it really matters. Thanks Savills!
Oliver · 19 June 2017
★★★★★ 5/5
GoogleI was locked out of my flat yesterday evening and presumed I would have to wait for hours for a locksmith to come rescue me (as well as cough up £100). However, Anthony from the Brook Green office said he was still around and walked all the way to my flat to let me in with a spare set of keys. I was thrilled with the service and couldn’t recommend using them more. He went out of his way to do this for me and I’m so grateful for his help.
Caspar · 18 June 2022
Agent replied · 17 June 2024
Dear Caspar,
Thank you for taking the time to write a review.
I am pleased I happened to be in the office to help you get back in to your flat and save you from getting a locksmith.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleHaving looked around 40+ places for the first half of the year I was about to give up. Almost every estate agent I saw from across west London showed me places I was never going to be interested in and totally missed the brief.
Josie from Savills was a breath of fresh air. She clearly listened to what I was looking for from earlier viewings and found me a place I love. It was my first purchase so I had a few more questions than most buyers but she was always on hand to help and put my mind at ease. She made it a smooth process even though there were 5 other people in the chain.
She's highly efficient, honest and has a huge amount of integrity. If only all estate agents were like Josie. I know exactly who I'll be going to when I come to sell the flat in a few years from now...
Fred · 18 June 2022
Agent replied · 17 June 2024
Dear Fred
Thank you so much for your fabulous 5* reviewing of Josie at Savills Brook Green office. I am thrilled Josie helped you secure a flat and provided an efficient, informative, supportive and memorable service. Feedback is vital and it is hugely appreciated that you took the time to post a review on our service.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleUme and the team at Savills were wonderfully, supportive and highly professional when looking for our new home. Thanks so much.
Jemma · 23 February 2025
★★★★★ 5/5
GoogleHouse & Garden Inventory Services have worked with Savills Brook Green since January 2017. Monika Scott and her team are extremely helpful, friendly and reliable. We have been impressed by the exceptional high level of service to their clients and tenants. Nothing is too much trouble and they will always go “that extra mile” to keep their clients and tenants happy. They are responsible, hard-working, professional to the core and it is a pleasure to work with them.
Suzanne · 19 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
