Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience working with Paul and the sales team at Savills with the sale of my flat. From start to finish, they were professional, proactive, and incredibly supportive throughout the entire process.
Communication was clear and consistent, and I always felt well-informed at every stage. They handled everything efficiently, kept things moving smoothly, and were always available to answer questions or provide reassurance when needed.
Their knowledge of the market and attention to detail really stood out, and it gave me full confidence that my sale was in the best possible hands.
I would highly recommend their services to anyone looking to sell their property. A truly first-class experience from beginning to end.
Many thanks Paul and the rest of the team.
Ellie · 14 April 2026
★★★★★ 5/5
GoogleI had the pleasure to interact with Flora Sowerby in my journey of finding a new flat. She was incredibly professional, understanding, and a true pleasure to interact with. She showed us an incredible flat, that we instantly put an offer for and are now moving into. Flora has made a process that can be very stressful, feel completely stress free, and incredibly smooth, I truly believe that if not for Flora we would be completely lost on this journey. If anyone is intending to look for a new home, I would strongly advise them to make sure that Flora is the Agent supporting them, as the journey to find a new home will be a joyous one, rather than a stressful one.
Rachid · 13 April 2026
★★★★★ 5/5
GoogleI had the pleasure of working with Toby Evans during my move into my new apartment, and I can't recommend him enough! From the very beginning, he was incredibly communicative, always keeping us updated every step of the way. It was clear he genuinely cared about making the process as smooth as possible.
Not only was he knowledgeable, but he was also super helpful with all the little details. Whether it was answering questions, providing advice, or helping with logistics, he made everything so much easier for both me and my flatmate.
If you're looking for someone who will go above and beyond, Toby is your guy. He made what could have been a stressful experience feel seamless and stress-free. Thank you so much for all your hard work!
Linoel · 26 October 2025
★★★★★ 5/5
GoogleJosie was brilliant in liaising on the purchase of my property is Hammersmith. She was always available and very responsive to my messages. She also helped with pushing on the sale of my flat. I would definitely recommend Josie and Savills to friends selling in the area. Thanks for all your efforts finalising the sale.
Eleanor · 16 April 2025
Agent replied · 17 June 2024
Thank you very much for posting a review and thrilled Josie and the Brook Green delivered a brilliant service. Best wishes Christopher Bramwell, Head of West London Savills residential
★★★★★ 5/5
GoogleThank you to Ume at Savills for helping us find our lovely flat! Looking for a property to rent is never easy, especially going to viewings while working full time jobs - and in the current extremely competitive market - but Ume made it a more enjoyable process and worked with us to find somewhere that fit our criteria perfectly. She was so responsive and flexible, even checking in with us after we had moved in! Would recommend Savills to anyone looking to rent or buy in West London. Thank you!
Faisal · 20 December 2023
Agent replied · 17 June 2024
Dear Faisal,
Thank you for taking the time to share your applicant experience in finding your new home.
I am thrilled to hear that you had such a positive experience working with Ume Hussain.
I'm glad you have enjoyed the professional service and I’m delighted she checked in with you afterwards which all great agents should do, as she is.
Have a fantastic end to 2023 in your new flat.
Warm regards,
Anthony Calder
Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleI recently completed a sale with Paul & Zoe on behalf of my boss and as you often find with property sales, there are several unforseen hurdles to jump over and challenges to overcome. However throughout the whole process both Paul & Zoe were consistently communicative, reassuring and provided excellent assistance in keeping things moving in the right direction. We are grateful for that.
Anna · 26 September 2025
★★★★★ 5/5
GoogleWe just let our flat with Savills Brook Green. Anthony and his team are absolute professionals, who carry their business in a transparent and honest manner. They are very knowledgeable and approachable making the whole letting journey a smooth and enjoyable experience. Thank you to Jack who has been extremely responsive and thorough when dealing with our numerous queries. Thank you to Emma who was very supportive and efficient. A great and friendly team. We have no hesitations in recommending Savills Brook Green for your letting needs.
Barbara · 18 June 2023
Agent replied · 17 June 2024
Dear Barbara,
Thank you for taking the time to review your 5* experience in letting your stunning flat with us. Its always nice to receive such lovely feedback and its been a pleasure getting to know you along the journey.
I hope this is the start of a long lasting relationship with you and your husband. Have a lovely rest of the year.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GooglePaul is in a class of his own, not your run of the mill estate agent. He works for YOU and always has your best interests at heart. Extremely experienced, knowledgeable, professional, trustworthy and a charming likeable gentleman. He’s a …
Chantal · 16 April 2025
Agent replied · 13 June 2025
Dear Chantal,
Thank you for such a wonderful review and for taking the time to write about … More
★★★★★ 5/5
GoogleWorked with Toby Evans for my 2nd property search together and he was wonderful yet again, patient dealing with issues on my side whilst always providing a solution. Thank you again Toby you make what can be a stressful situation, very easy.
Browning · 16 January 2026
★★★★★ 5/5
GoogleBought through Savills with Avril as the agent. The process was smooth and clear. Avril is reachable, helpful and patient, everything worked as expected. Happy with the experience and would highly recommend.
Dmytro · 16 March 2026
★★★★★ 5/5
GoogleIt's been a great experience working with the team at the Brook Green office on the sale of our flat. Josie and Dom have been so professional and thorough throughout the whole process and we were thrilled to achieve the price we did with their guidance. Dom kept us informed every step of the way and has been on top of everything which was extremely reassuring. Savills will definitely be our estate agents of choice from now on!PositiveResponsiveness, Professionalism
Helen · 26 August 2022
Agent replied · 17 June 2024
Dear Helen
Thank you so much for your fabulous 5* reviewing of the team at Savills Brook Green office, with special mention to Josie and Dom. I am thrilled they provided an excellent professional communicative service. Feedback is vital and it is hugely appreciated that you took the time to review our service.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleJosie at the Savills Brook Green office was absolutely brilliant. I had been looking for a house for a very long time. I told Josie the street I was keen to buy in and a few phone calls later a viewing was arrange for a property matching my brief perfectly. A few months later we exchanged and shortly after completed. She couldn't have been more helpful. I now have my dream home! Thank you Josie I cant recommend you lightly enough.
Georgina · 18 June 2022
Agent replied · 17 June 2024
Dear Georgina
Thank you so much for your 5* reviewing of Josie and Savills Brook Green office. I am thrilled Josie sourced a house for you in your preferred location that was perfect for you and wish you many years of happiness in your new home.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleJosie Mowatt at Savills in Brook Green is absolutely AMAZING, I think she should be made Estate Agent of the Year. We could not have had a better experience working with her - she is utterly professional, careful, scrupulously honest, committed, dynamic and what's more she is lovely to work with too. When our sale fell through, she did not rest until she found us another buyer. I had a mistrust of Estate Agents until I met Josie and the rest of the team at Savills in Brook Green and now I have completely changed my mind, I could not recommend Josie more highly and will certainly use Savills again.
Claire · 18 June 2022
Agent replied · 17 June 2024
Dear Claire
Thank you so much for your fabulous 5* reviewing of Josie and the team at Savills Brook Green office. I am thrilled Josie helped you secure a new buyer buyer and provided an excellent professional and committed dynamic service. Feedback is vital and it is hugely appreciated that you took the time to review our service.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleRenting a flat in London whilst living elsewhere and being unable to attend viewings should have been incredibly stressful, however thanks to the Brook Green team at Savills and in particular Elena and Anthony the move was as stress free as possible and I cannot thank them enough for helping me to find such a beautiful flat! Both were friendly and professional. Elena was always swift to respond to any emails and kept me updated throughout the application process. Also many thanks to Anthony who went out of his way to meet me at the property when I couldn't make it into the office. I wouldn't hesitate to recommend them or the team to others- thanks again!PositiveResponsiveness, Professionalism
Sarah · 18 June 2022
Agent replied · 17 June 2024
Dear Sarah,
Thank you so much for your review of Elena and our general performance its most kind of you.
We are delighted we helped find you such a fantastic property and we hope you enjoy your stunning property.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleArchie was truly exceptional in all aspects of the sale process. He was always punctual, giving as much prior notice as possible for visits and leaving the house exactly as he found it. I was impressed by his commitment to ensuring potential buyers had as many opportunities to view the house as they needed and must have worked overtime several times. I found Archie extremely pleasant. He gave us valuable feedback and his idea to set a best offer deadline was spot on and allowed us to sell our house over the asking price. I simply cannot recommend him more highly.
Muriel · 11 August 2024
★★★★★ 5/5
GoogleExcellent all round experience when buying a house recently through Josie Mowatt at the Brook Green office. Josie was extremely intuitive, guiding us to a property which suited our needs perfectly and exceeded our expectations. She really understood our requirements and negotiated for us with real expertise to secure a deal which enabled us to move from a much loved family home in an entirely stress free manner. It had been a potentially daunting move for us but, with Josie acting on our behalf, we felt supported and confident throughout the process and actually ended up enjoying it! We would not hesitate to recommend Josie.
Georgina · 26 July 2024
★★★★★ 5/5
GoogleWe recently sold our 2 bedroom flat through Savills Brook Green and our experience was wonderful from start
to finish. Our flat found a new happy owner very soon. We received sensible and thought out advice and the sale process was filled with positive energy and attitude. Dom Barrington expertly and professionally led our sales process and Nick was always at hand to give advice and guidance. We’d wholeheartedly recommend Savills if
you are exploring home sale or purchase in W14, W12 or W6.
Amina · 18 June 2021
Agent replied · 17 June 2024
Thank you very much for your review of Savills Brook Green and comments relating to Dom and Nick. Your recommendation is very much appreciated. Best wishes Christopher Bramwell, Head of West London Savills residential
★★★★★ 5/5
GoogleSavills are by far the best agent that cover Brook Green & Askew. I have tried to sell my flat a few times, each time using a different agent and Savills really were the best. They're extremely responsive and provide informative updates but most importantly, they found us a buyer in a tough market. Zoe, Avril and Paul are fantastic and made it all smooth & stress free. Highly recommend.
Jack · 2 April 2026
★★★★★ 5/5
GoogleWe just sold our flat with Savills and could not have been happier with the process. Dom is very professional and very proactive. He has fantastic communication skills: He always kept in touch with us and let us know about every step of the process. He also facilitated the communication with our buyers. Nick also provided excellent guidance throughout the process. We have recommended them to all our friends.PositiveResponsiveness, Quality, Professionalism, Value
Gabrielle · 18 June 2022
Agent replied · 17 June 2024
Dear Gabrielle
Thank you so much for your fabulous 5* reviewing of Dom and the team at Savills Brook Green office. I am thrilled Dom provided an excellent professional and proactive service.
Feedback is vital and it is hugely appreciated that you took the time to review our service.
Best wishes Christopher Bramwell (head of Savills West London residential)
★★★★★ 5/5
GoogleWe recently sold our 2 bedroom flat through Savills Brook Green and our experience was wonderful from start
to finish. Our flat found a new happy owner very soon. We received sensible and thought out advice and the sale process was filled with positive energy and attitude. Dom Barrington expertly and professionally led our sales process and Nick was always at hand to give advice and guidance. We’d wholeheartedly recommend Savills if
you are exploring home sale or purchase in W14, W12 or W6.
A · 26 December 2020
Agent replied · 17 June 2024
Thank you very much for your review of Savills Brook Green and comments relating to Dom and Nick. Your recommendation is very much appreciated. Best wishes Christopher Bramwell, Head of West London Savills residential
★★★★★ 5/5
GoogleMy experience has been wonderful. Jack is a great estate agent who helped me and my girlfriend find a property that was perfect for us. As well as this he was always available to answer any questions for us. He was a massive help with anything we needed when it came to the property. I would highly recommend using this branch.
PROD- · 18 June 2023
Agent replied · 17 June 2024
Dear Rafferty,
Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such a positive experience working with Jack, and that he was able to help you and your girlfriend find the perfect property.
Our team takes great pride in providing exceptional service to our clients, and we're delighted to hear that Jack was always available to answer any questions and was a massive help with anything you needed regarding the property.
Thank you for recommending our branch, and for entrusting us with your property needs. It was a pleasure working with you, and we look forward to serving you again in the future.
Warm regards,
Anthony Calder
Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleI had a great experience working with Zoe Robinson this year for purchasing my first property in London. To begin with she kindly offered to collect me half way to the flat (which is my home now) as I was exhausted from walking to another 6 viewings. She supported the process throughout and made it very smooth and enjoyable. And last week I received a Christmas card from them, how sweet that they remember 😊
Very professional agency to deal with, highly recommend.
Marina Shkurko.
88 · 21 December 2025
★★★★★ 5/5
GoogleSavills and Archie went above and beyond to help with the trickier aspects of the sale negotiation when required in order to get the deal over the line. It was never a chore to deal with this office. Thank you.PositiveResponsiveness, Professionalism
Andrea · 11 August 2024
Agent replied · 17 June 2024
Dear Andrea,
Thank you so much for your review of Elena and our general performance, its what makes it worthwhile coming to the office and delivering for our clients.
We are delighted we found the right tenants for you and at the price wanted. We look forward to continue working with you and your family.
Kind Regards
Anthony Calder
Associate Director, Head of Brook Green & Shepherds Bush Lettings
★★★★★ 5/5
GoogleJust popped into get registered to found a studio or a 1 bedroom flat and Octavia was extremly kind and helpful and she gave a positive feeling I will be looked after and have my own rented place.
Erika · 16 September 2024
Agent replied · 13 June 2025
Dear Erika,
Thank you for your kind words! We’re so pleased to hear that Octavia made you … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.