Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from Imogen at …
Excellent service from Imogen at Sargeants. During some lengthy toing and froing between us (buyers), the sellers and both solicitors, Imogen was constantly on the ball and was happy to help out in any way she could. She was there to connect all the dots (so many dots!) with her calm, trustworthy and pragmatic approach. Whilst the process of buying a home is not an experience I'd like to repeat anytime soon, when the time comes, Sargeants will be at the top of the list.
Philip · 25 September 2017
★★★★★ 5/5
GoogleSold my flat in Northfields through Sargeants. Patricia, Dean and the rest of the team were very helpful all the way through the process. Pictures were great, brochure/website was clear and accurate, loads of viewings straight away, and very competitive fees. Highly recommended!
James · 17 June 2020
Agent replied · 16 June 2024
Thanks for the very kind words James. We really appreciate the feedback. We really enjoyed working with you and are so happy we made your dream move work. Best regards Dean and the team at Sargeants.
★★★★★ 5/5
GoogleI had a very good experience with Sargeants. Especially Rachel and Raul were extremely helpful and patient. I really recommend this agency!!!
Bucur · 17 June 2023
Agent replied · 16 June 2024
Thank you Timea for your lovely review - Raul, Rachel and the rest of our lettings team will be so pleased to hear that you had a great experience working with us! - All the best, Team Sargeants
★★★★★ 5/5
GoogleExcellent service! I would highly recommend. Anais went above and beyond. Thank you
Ryma · 18 January 2024
Agent replied · 16 June 2024
Hi Ryma,
Your recommendation means a lot to us! Thank you for acknowledging Anais' exceptional service. We appreciate your support.
Dean Sargeant
★★★★★ 5/5
TrustpilotGreat service!
Great service, have no reservations in recommending Sargeants, especially Hulya who was very helpful!
Hillary · 23 December 2023
Agent replied · 26 December 2024
Thank you so much for recommending Sargeants! We truly appreciate your support and are thrilled to hear that you had a positive experience.
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Especially Joy who gave great advice and was really helpful! Really recommend.
Daniel · 24 November 2023
Agent replied · 14 June 2024
Hi Daniel,Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant
★★★★★ 5/5
GoogleRaul, the best real estate agent of all time.
Kelly · 16 December 2025
Agent replied · 12 October 2026
Thanks for your review!
Regards,
Team Sargeants
★★★★★ 5/5
TrustpilotSargeants were excellent throughout the buying procss
Sargeants were excellent throughout the process. Always prompt and helpful, very thorough and did what they said they would do. I dealt with Hayley who was fantastic throughout. Very positive experience and thoroughly recommended.
Graham · 10 January 2022
Agent replied · 14 June 2024
Dear Graham,Thank you for your review, your feedback is truly important to us. We hope to be working with you again in the future.Dean Sargeant
★★★★★ 5/5
TrustpilotFriendly, calm and clear!
We bought our property through Sargeants and we have mainly dealt with Sally, who has been really great! Good communication, friendly, calm and clear. No pressure during viewings and seemed to want to help find the right property for us rather than push a sale. Helpful during the negotiation and the run-up to exchange and completion - again, good communication and calm and clear throughout during a process which can be so complex and stressful! Would recommend.
Anita · 9 July 2018
★★★★★ 5/5
GoogleGreat service done by Anaïs, would highly recommend!
Alex · 12 December 2025
Agent replied · 12 October 2026
Thanks so much for your awesome review!
Best Regards,
Dean Sargeant
★★★★★ 5/5
GoogleGreat service by AnaÏs, would highly recommend.
Tracy · 12 December 2025
Agent replied · 12 October 2026
Thanks so much for your awesome review!
Best Regards,
Dean Sargeant
★★★★★ 5/5
Trustpilotprofessional experience at Sargeants
professional experience at Sargeants, particular with Hulya. Would recommend Thank you.
Martin · 23 December 2023
Agent replied · 26 December 2024
We’re grateful for your kind recommendation! Your feedback means a lot to us and motivates our team to keep providing exceptional service. Thank you for being a valued customer!Team Sargeants.
★★★★★ 5/5
TrustpilotAmazing
Joy was very helpful with the whole process, would recommend !
Benjamin · 22 December 2023
Agent replied · 26 December 2024
Thanks for your feedback and recommendation! We're thrilled to hear that Joy provided you with excellent support!Team Sargeants!
★★★★★ 5/5
GoogleLouise has been very professional and positive. It has been a pleasure working with her. Sargeants seem to be looking after their clients and tenants.PositiveResponsiveness, Quality, Professionalism, Value
DAFINA · 17 June 2022
Agent replied · 16 June 2024
Dear Dafina,
Thank you for your wonderful review - our clients' satisfaction is our number one priority. Louise in particular is very grateful for your warm feedback and hopes to work with you again in the future!
Best wishes - Team Sargeants
★★★★★ 5/5
GoogleI would highly recommend Sargeant fantastic service very professional.
Ninette · 18 January 2024
Agent replied · 16 June 2024
Hi Ninette,
Thank you for your 5 star review, and recommending us. If there is anything else we can help with please do not hesitate to contact us.
Dean Sargeant
★★★★★ 5/5
GoogleGreat experience, top staff. Highly recommended
Aleksandra · 12 December 2025
Agent replied · 12 October 2026
Thanks so much for your awesome review!
Best Regards,
Dean Sargeant
★★★★★ 5/5
GoogleThank you Hayley for helping us secure our family home!
Limon · 19 December 2023
Agent replied · 16 June 2024
Thank you for your review, we look forward to assisting you in the future. Team Sargeants.
★★★★★ 5/5
GoogleQuick, easy and very professional!
Fizz · 16 December 2025
Agent replied · 12 October 2026
Thank you so much for 5 Star review.
Dean Sargeant
★★★★★ 5/5
GoogleAnais helped us buy our new house in Ealing. She showed us multiple properties initially and gave us great insights into the area. She helped manage a fairly tricky chain and get us moved in quickly. She was very professional and always available for contact.
Rory · 19 August 2024
Agent replied · 11 November 2024
We’re thrilled to hear how Anais helped make your experience a positive one! Your thoughtful feedback about her professionalism is truly appreciated!
Dean Sargeant.
★★★★★ 5/5
TrustpilotAnais helped us buy our new house
Anais helped us buy our new house in Ealing. She showed us multiple properties initially and gave us great insights into the area. She helped manage a fairly tricky chain and get us moved in quickly. She was very professional and always available for contact.
Rory · 19 August 2024
Agent replied · 26 December 2024
Thank you for your wonderful appraisal on your experience with Anais! We appreciate your recognition of our hard work. Your satisfaction is our top priority.
Team Sargeants.
★★★★★ 5/5
TrustpilotWhat a great experience dealing with a…
What a great experience dealing with a professional young lady Joy it was a remarkable day for me and my husband to finally find our home for our little family. I can’t thank you enough the hole journey felt so smooth. Once again thank you and I will definitely be recommending this company to family and friends.
Chloe · 22 December 2023
Agent replied · 26 December 2024
We appreciate your thoughtful recommendation! Joy is indeed a remarkable asset to our team, and it’s wonderful to see her hard work recognised. Thank you for your support!Team Sargeants!
★★★★★ 5/5
GoogleI had a amazing experience with the service given by Raul
I really appreciate it
I recommend Sargents for everyone
Jaswinder · 28 December 2024
★★★★★ 5/5
TrustpilotI highly recommend this agency
I highly recommend this agency, especially Mr. Raul Vieira, as he was extremely attentive and helpful, showing me several options until I found exactly what I was looking for. Thank you Mr. Raul and the entire Sargeants team.
Maria · 1 December 2025
★★★★★ 5/5
GoogleExcellent service from Sergeants, extra special thanks to Hayley!
Emma · 19 December 2023
Agent replied · 16 June 2024
Thank you for your review! Team Sargeants
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