Samuel Estates London reviews

★★★★★ 5/5

Google

Selling a family home after 20 years is bound to be a stressful and somewhat emotional experience. I needed an estate agent with a personal approach and a certain amount of sensitivity to the situation. In Samuel Estates I found just those qualities. Paul was involved throughout the sometimes tricky process and was always professional, supportive and encouraging. He was able to remain positive when the whole transaction seemed likely to collapse and saw it through to a successful conclusion. Daniel was reliable and punctual for appointments and made good connection with potential buyers. I would highly recommend Samuel Estates.

Ann · 29 July 2019

★★★★★ 5/5

Google

Excellent service. Luke is professional. Highly recommended

Tamer · 22 August 2025

★★★★★ 4/5

Google

Samuel Estates is a great agency and have been very efficient in term of contract signed and viewing proposal. Theyhave been very professional and understanding - a big thanks to Stefano B. and Ryan C. for the work done. Best, C

Claire · 15 January 2021

★★★★★ 5/5

Google

Have used Samuel Estates for a decade managing properties across London. They provide good advice on all aspects of renting properties and work hard to resolve problems in a practical way. Would highly recommend. Paul Ahearn and his team are the most pro-active and reasonable estate agents I have ever used. Very professional and have helped save me time, hassle and money by fixing many issues over the years before they become problematic. A very different approach to that you will get from other agents who will do the bare minimum and inflate costs.

Badri · 24 November 2016

★★★★★ 5/5

Facebook

Paul and Samuel Estates took over from a previous Agency and what a difference. A true gentleman and professional at the same time. Always willing to help, always available for advice and never an effort to do anything. Really happy to have met you Paul and thank you for everything you have done. I look forward to see your continued success grow from strength to strength. Keep it real and never lose this passion, it's something is missing in the real estate game.

Ruger · 7 November 2016

★★★★★ 5/5

Facebook

Paul and Samuel Estates took over from a previous Agency and what a difference. A true gentleman and professional at the same time. Always willing to help, always available for advice and never an effort to do anything. Really happy to have met you Paul and thank you for everything you have done. I look forward to see your continued success grow from strength to strength. Keep it real and never lose this passion, it's something is missing in the real estate game.

Marc · 7 November 2016

★★★★★ 5/5

Google

Have used Samuel Estates for a decade managing properties across London. They provide good advice on all aspects of renting properties and work hard to resolve problems in a practical way. Would highly recommend. Paul Ahearn and his team are the most pro-active and reasonable estate agents I have ever used. Very professional and have helped save me time, hassle and money by fixing many issues over the years before they become problematic. A very different approach to that you will get from other agents who will do the bare minimum and inflate costs.

Badri · 31 July 2016

★★★★★ 5/5

Google

Not your typical high street estate agent. We sold our flat through Paul at Samuel Estates and he was very efficient and supportive throughout the (very long) process. When the first sale fell through, he managed to get another buyer the same evening, which was amazing. He wasn't pushy, unlike other estate agents, which was very refreshing. I also used them when renting out my flat. We received a very effiicient service and they took away all the worry and hassle. I would definitely recommend them.

S · 8 July 2016

★★★★★ 4/5

Google

Luke did a great job of handling my flat and the renewal of my lease with the tenants. He kept me up to date and dealt with all the paperwork. I was even sent final copies for filing. Thank you Luke!

Shireen · 21 March 2024

★★★★★ 5/5

Google

Ups and downs are normal when one is renting ones property. But it's how you deal with them that is important. Samuel Estates with Luke and team have been excellent over a period of 10+ years. Thank you.

Guy · 20 April 2024

★★★★★ 5/5

Google

Luke was very professional during the entire process of the reference checks up till the signing of the tenancy agreement. It was a smooth and efficient rental experience.

Dayo · 4 October 2024

★★★★★ 5/5

Google

Luke is very prompt, polite and professional in his handling of the issues.

Vijayasree · 13 April 2025

★★★★★ 5/5

Google

Thank you to Chi and the Colliers Wood Samuel Estates team for a smooth tenancy experience for 2 years. Great communication and professionalism throughout. Would highly recommend!

Rachel · 18 July 2022

★★★★★ 5/5

Google

Luke at Samuel Estates Balham provides an excellent service. He is consistent and regular with communication and goes above and beyond in dealing with any issues or requests regarding my rental property management. Samuel estates have been managing my rental property for 15 years and I couldn’t recommend them highly enough.

Nicola · 28 July 2025

★★★★★ 5/5

Google

Great experience with Samuel Estates, Jessica has been able to help us with finding our new flat for renting and the process has been very smooth, and always helpful. Definitely recommending Samuel Estates !

Antonio · 20 April 2021

★★★★★ 5/5

Google

Thanks for all the help on renewing our tenancy agreement. Luke was very helpful and made things alot easier to manage.

Daniel · 21 November 2024

★★★★★ 5/5

Google

I was renting flat for 2 years with Samuel Estates and level of support and professionalism which they offer is incredible! They're very nice, polite and working fast with your request, very good in problem solving. My first contact was based in Merton Mills and gentleman who was dealing with our flat was Chi, if you ever would like to rent flat in this area ask for him! I highly recommend this estate agency :)PositiveResponsiveness, Quality, Professionalism, Value

A · 20 June 2021

★★★★★ 5/5

Google

Luke was very help and efficient in renewing our agreements. Answered any questions we had with a nice "nothings a problem" attitude!

Andrew · 25 September 2024

★★★★★ 4/5

Google

Emma, Lars and the team have been really helpful and flexible with taking on the management of my flat. They really understand how complex things can be when it comes to moving people in and out - and no job has been too big or too small. They communicate quickly and efficiently, and work with a sense of humour and professionalism. A pleasure to work with.

Ally · 29 July 2019

★★★★★ 5/5

Google

Luke has been very helpful, informative and speedy in dealing with our contract signing and renewal, as well as dealing with landlord related enquiries.

Agnese · 28 July 2024

★★★★★ 5/5

Google

I have used the whole range of Samuel Estates services over the years, from renting an apartment to buying, then letting, and finally selling. Dealing with Nick Samuel and Paul Ahearn throughout has thrown all of my pre-conceptions of estate agents out of the window. Both will get things done when they need to be done, and will go the extra mile to make sure that they are done.

Phil · 31 July 2016

★★★★★ 5/5

Google

Top class- kept us informed through the process. Things were send on time and were escalated when needed. much appreciated

SANJEEV · 25 September 2024

★★★★★ 5/5

Google

I have been a client of Samuel Estates for over 20 years. They are extremely professional. With the new Renters Bill coming into force this year, they have kept landlords fully informed by running seminars and regular updates. I have just …

Ketan · 22 August 2025

★★★★★ 5/5

Facebook

I was immediately happy they are truly professionals in customer service, especially Bilal who was very helpful and kind, I recommend this agency

Raduen · 17 January 2022