Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently used the Lee team to rent my first home. From the inital call, viewing, referencing serve to the key collection, the service was amazing. Hollie, Chloe, Xanthe and Fel made the transition seemless and stress free. Couldn’t be more thankful. Thanks to the whole team!
Jake · 16 September 2024
Agent replied · 16 September 2026
Thank you for your kind words! We're thrilled you had a seamless experience with Hollie, Chloe, Xanthe, and Fel. If you need anything in the future, we're here to help. Thanks again for choosing the Lee team!
★★★★★ 5/5
GoogleJack buckley was so informative and such a lovely young man, made it so easy for me to understand!
Ruby · 15 September 2026
Agent replied · 18 September 2026
Thank you so much for your lovely review, Ruby! We’re really pleased to hear that Jack was so informative and made everything easy to understand. We’ll be sure to pass your kind words on to him.
Thank you for choosing Robinson Jackson and for taking the time to leave such great feedback., The Robinson Jackson Lee Team
★★★★★ 5/5
GoogleChloe and the team have recently helped us secure our dream first flat. After requesting a viewing, we were quickly responded to with a direct call and booked in that day with Chloe. The team have been most helpful though out the process, …
Hannah · 8 October 2024
Agent replied · 23 August 2024
We’re thrilled to hear that Chloe and the team helped you secure your dream first flat with such efficiency and support! It’s wonderful to know that Chloe and Fel provided excellent communication and professionalism throughout. Thank you for your kind feedback!, The Lettings Team
★★★★★ 5/5
GoogleThe team were great in working with us to secure our new home! Chloe was our agent and really advocated for us as tenants with the owners and took the time to understand our personal circumstances (moving from overseas everything was a lot …
Robert · 8 October 2024
Agent replied · 23 August 2024
Dear Robert,
Thank you for sharing your positive experience with us! We're delighted to have … More
★★★★★ 5/5
GoogleMy wife and I have been renting from Robinson & Jackson for 10+ years and our experience has been fantastic. Natalie Coomber has been the up most professional and has always gone above and beyond to help our needs. Any issues or queries, …
Richie · 8 October 2024
Agent replied · 23 August 2024
Thank you so much for your wonderful feedback! We’re delighted that Natalie has consistently provided top-notch service and support over the years. Your satisfaction is our priority - The Lettings Team
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Millie at first on the phone. Helpful polite and friendly. Ruby we met at the viewing and was very helpful on showing us round. Answered every query we had and made everything so relaxed. Both Mille and …
Nicky · 8 March 2026
Agent replied · 24 March 2026
Hi Karen & Nick,
Thank you so much for your kind words! We’re thrilled to hear that Millie and … More
★★★★★ 5/5
GoogleI spoke with Olivia regarding an issue with new tenants who had recently moved in. She was extremely empathetic and supportive, and demonstrated a great level of customer service by escalating the matter with complete transparency. …
Paul · 8 May 2026
Agent replied · 7 May 2026
Hi Paul,
Thank you for taking the time to leave such a positive review. … More
★★★★★ 5/5
GoogleI urgently needed a renting flat in London. After seeing a possible one on Zoopla, I contacted Robinson Jackson and Kaan Denis was so helpful and quick on my request that I managed to secure that flat within 3/4 hours of seeing this. I was so impressed and Thank you Kaan and Fel. It was a real help for me & my family.
Muhammed · 17 September 2023
Agent replied · 28 May 2023
Thank you kindly for your review, we wish you all the best with your new home! - The Lettings Team
★★★★★ 5/5
GoogleLayla and the whole property management are very helpful.
Highly recommend letting with Lee Office!
Sarah · 3 October 2026
Agent replied · 5 October 2026
Thank you, Sarah, for your lovely review. We’re really pleased to hear that Layla and the Property Management team have been so helpful. We really appreciate the recommendation and your kind words., The Robinson Jackson Lee Team
★★★★★ 5/5
GoogleMoving is always stressful, but Fel and the rest of the team were friendly, supportive, and understanding throughout the whole process - thank you! Fel in particular went above and beyond in helping us through each stage of the process.
Mel · 24 November 2025
★★★★★ 5/5
GoogleThe duo of Millie and Ruby, offered service of exemplary character. Being astute with a great sense of commitment has helped us reach a positive conclusion during the course of our endeavour. We appreciate such an esteem level of partnership.
Edet · 8 April 2026
Agent replied · 22 April 2026
Hi Edet,
Thank you so much for your wonderful review. We’re delighted to hear that Millie … More
★★★★★ 5/5
GoogleGreat experience so far, everyone is so friendly, shoutout to Fel, Xanthe and Chloe :)
Bethany · 16 September 2025
Agent replied · 8 December 2024
Thank you, Bethany! We’re so glad you’ve had a great experience with us so far. Fel, Xanthe, and Chloe will be thrilled with the shoutout! 😊 … More
★★★★★ 5/5
GoogleWe can’t thank Xanthee and Alfie enough for their support with helping us with our search for a new home. Xanthee listened to all of our needs and made the viewing experience very comfortable and enjoyable. Alfie was great with the follows and keep us update with the process. Thank you so much, I can’t recommend your team enough!
Dannique · 24 April 2025
★★★★★ 5/5
GoogleRobinson Jackson, Lee Lettings Team are the crème de la crème.
I'm a ‘seasoned’ landlord that had lost faith in the other agents until I met Chloe and her team; Hollie, Xanthe and Fel. Well, these guys are amazing, not …
Jenny · 8 October 2024
Agent replied · 23 August 2024
Dear Jenny,
Your words have made our day! We're thrilled to hear that our team, led by … More
★★★★★ 5/5
GoogleI had a positive experience with the moving agency, and I want to thank Fel for being quick in response. Hollie arranged for us to visit the property twice, which was greatly appreciated. They provided friendly and supportive service in …
Laura · 8 October 2024
Agent replied · 23 August 2024
Dear Laura,
We're thrilled to hear about your positive experience! Thank you for your kind … More
★★★★★ 5/5
GoogleIt was a pleasure to do business with you . From our first viewing and the long drawn out problem with the lower chain, you kept us informed along the way . Your staff were excellent in all aspects and a special mention for both Clare and …
Chip · 14 January 2026
Agent replied · 14 June 2026
Thank you for taking the time to write such a lovely review, we really appreciate it. It was a pleasure to help you get into your new home. We wish you all the happiness in your new home.
★★★★★ 5/5
GoogleThe most amazing team of people I have ever dealt with! From the very first appointment, the owner personally met with me and explained everything in great detail, which immediately gave me confidence. Throughout the whole process, the team …
A · 14 March 2026
Agent replied · 14 June 2026
Thank you for such a lovely detailed review, we really appreciate it. We are glad that you were happy with our service and we wish you well for the future.
★★★★★ 5/5
GoogleI just had to share that we had such a great experience with Robertson Jackson Lee Estate Agents, particularly Alfie Spike. Sometimes letting agents won’t even reply if you don’t fall under a specific criteria, but Alfie was constantly in …
Marion · 8 October 2025
★★★★★ 5/5
GoogleXanthe was so lovely from day one of looking at this property. She was confident and very warm, welcoming snd friendly. Holly was also very friendly and kind to us. Was very impressed with the overall service of this company.
Eloise · 16 September 2024
Agent replied · 23 August 2024
Dear Eloise,
Thank you so much for your kind words! We're delighted to hear that Xanthe and … More
★★★★★ 5/5
GoogleFel is my property manager and she has been very helpful with all my reports and queries. Her communication is great and I feel reassured that she is the person managing my property. Thank you Fel, I appreciate your effort.
Britannia · 16 September 2024
Agent replied · 28 May 2023
Dear Britannia,
Thank you so much for your kind words! We're thrilled to hear that Fel has been … More
★★★★★ 5/5
GoogleCan’t recommend enough! Have helped me with a couple of my rentals, wouldn’t use any other company. Friendly and reassuring 5* service every time , thank you to Chloe, Hollie , Xanthe and Fel for all your help, Much appreciated.
Kent · 16 September 2024
Agent replied · 23 August 2024
Thank you so much for your glowing review! We're thrilled to have provided you with friendly and reassuring 5-star service every time. Chloe, Hollie, Xanthe, and Fel are grateful for your appreciation. If you ever need assistance again, we're here for you. Thanks for choosing us!
★★★★★ 5/5
GoogleI had the pleasure of dealing with the Lee Team recently and the experience was top notch. Hollie, Fel, Chloe and Xanthe were professional, friendly and highly efficient. The whole process was seemless, transparent and pain-free. Honestly, …
Chris · 8 October 2024
Agent replied · 23 August 2024
Hello Chris,
Thank you so much for your wonderful feedback! We're thrilled to hear that your … More
★★★★★ 5/5
GoogleI had a great experience with Robinson Jackson Estate Agency! Xanthe was friendly and enthusiastic when showing the property. Fel was very responsive and proactive in getting the contract sorted. And Chloe was very helpful and welcoming …
Kristen · 8 October 2024
Agent replied · 8 December 2024
Thank you, Kristen! We’re so glad to hear you had a great experience with Xanthe, Fel, and Chloe. We’re excited to continue supporting you as tenants and appreciate your kind feedback. Wishing you all the best in your new home! … More
★★★★★ 5/5
GoogleReally professional team who really know their properties and were so very helpful particularly a young man, Jack Buckley who really helped me understand how the process works, highly recommended
James · 18 May 2026
Agent replied · 19 May 2026
Hi James,
Thank you for your fantastic review. … More
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