Trusted Agent profile Β· London

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Robinson Jackson Lee reviews in London

β˜…β˜…β˜…β˜…β˜… Excellent

434 reviews across 1 platform

1-3 Eltham Road, London, SE12 8ES

Robinson Jackson's office in London, at 1-3 Eltham Road, is rated 4.9 out of 5 across 434 reviews on 1 platform, including 434 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

434

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Ruby was very pleasant to deal with and have connected me the properties that match my style / lifestyle!

Patrycja Β· 24 January 2026

Agent replied Β· 24 March 2026

Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience with Ruby. … More

5/5

Google

Jack was really helpful

Sonny Β· 18 May 2026

Agent replied Β· 19 May 2026

Hi Sonny, Thank you for your review. I’m really pleased to hear that Jack was so helpful during your experience. I’ll be sure to pass your feedback on to him. Kind regards, Robinson Jackson Lee

5/5

Google

We had a viewing with Jack. He arrived on time - he was actually early and waiting for us. He was knowledgeable about the property and area and able to answer all our questions.

Georgina Β· 17 September 2026

Agent replied Β· 18 September 2026

Thank you so much for your lovely review, Georgina! We’re really pleased to hear Jack was punctual, knowledgeable and able to answer all your questions about the property and the area. We’ll be sure to pass your kind words on to Jack. Thank you for choosing Robinson Jackson!, The Robinson Jackson Lee Team

5/5

Google

Kept me informed throughout the process of our purchase without having to chase them for updates. They even gave us a little moving in box with some goodies in ( almost gave 4 star because of the DECAFF tea bags πŸ˜‰ ) But, a big thank to all of you for your help and support. …

Sam Β· 14 April 2026

Agent replied Β· 14 June 2026

Thank you Sam for your lovely review, it was a pleasure to assist you with your move. We are really glad that you liked your goodies box (even the decaf teabags :-) ) We wish you all the happiness in your new home.

5/5

Google

I recently viewed some properties with the lovely Millie Barnard. She was very polite and helped me with all the answers to the questions I had on the properties . I’d 100% recommend.

Georgia Β· 10 September 2026

Agent replied Β· 16 September 2026

Thank you, Georgia! We’re really pleased to hear that Millie made your property viewings such a positive experience. It’s great to hear that she was polite, knowledgeable and able to answer all your questions. We really appreciate the recommendation and will be sure to pass your kind words on to Millie., The Robinson Jackson Lee Team

5/5

Google

Just moved into my property and this team Fel Chloe Xanthe Hollie and Janet helped me move in with ease. There was no stress. Thank you guys... I'm happy

Elaine Β· 16 September 2025

Agent replied Β· 8 December 2024

Thank you, Elaine! We’re so glad to hear your move-in was stress-free and easy. Fel, Chloe, Xanthe, Hollie, and Janet will be thrilled to know you’re happy in your new home! … More

5/5

Google

Fel, Chloe and Xanthe were amazing - smooth, helpful, friendly and professional, they made a stressful experience so much easier for us. Thanks to them all, absolutely brilliant team.

Peter Β· 16 September 2025

Agent replied Β· 26 December 2024

Thank you, Peter, for your fantastic review! We're so pleased to hear that Fel, Chloe, and Xanthe were able to make the experience easier for you. We truly appreciate your kind words! - The Lettings Team

5/5

Google

Millie and Ruby were amazing

Hallie Β· 15 April 2026

Agent replied Β· 7 May 2026

Hi there, Thank you so much for your kind feedback. … More

5/5

Google

Millie was very helpful, she explained the whole process to me. I would definitely recommend

Kate Β· 24 January 2026

Agent replied Β· 25 May 2026

Hi Kate, Thank you for your kind review. … More

5/5

Google

Its been an absolutely wonderful experience working with Chloe, Fel and Hollie. Tge three advisers worked tooth and nail to make sure I get the flat. Thry were always available of needed, shared all the information and advice that I needed timeously and were always ready to listen. They are a wonderful lot, my gratitude to them.

Charles Β· 16 September 2024

Agent replied Β· 23 August 2024

Dear Charles, Thank you so much for your kind words! We're delighted to hear that Chloe, Fel, … More

5/5

Google

A pleasure to work with! Been working with them on letting out and managing my properties, the team (Ennis, Millie, Stuart and co) are all professional and responsive to my questions and help sourcing me the tenants quickly. Thanks!

Henry Β· 6 July 2026

Agent replied Β· 7 July 2026

Hi Henry, Thank you so much for your fantastic review! We're delighted to hear that you've had such a positive experience working with our team. Ennis, Millie, Stuart, and the rest of the team will really appreciate your kind words. It's been a pleasure assisting you with letting and managing your properties, and we're pleased we've been able to find tenants quickly while providing the level of service you expect. Thank you for your continued trust in Robinson Jackson, and we look forward to working with you for many years to come., The Robinson Jackson Lee Team

5/5

Google

Experience was amazing

GEOVANE Β· 1 April 2026

Agent replied Β· 22 April 2026

Hi Geovane, Thank you so much for your review! We’re thrilled to hear you had an amazing … More

5/5

Google

We have been in a property managed by Robinson Jackson Lee for 18 months and they have been nothing short of excellent. They are always really responsive and professional to talk to. Thank you to the management team for all your help :)

Holly Β· 29 May 2026

Agent replied Β· 26 December 2024

Hi Holly, Thank you so much for this lovely review and i will make sure we pass this on to the team. All the best! Robinson Jackson - LEE

5/5

Google

Called in for some information and was helped by a member of staff called Millie Bernard. She was helpful, informative, professional and friendly. A credit to the company.

Clare Β· 3 September 2026

Agent replied Β· 16 September 2026

Thank you, Clare! We’re really pleased to hear that Millie was able to help and that you found her helpful, informative, professional and friendly. We’ll be sure to pass your kind words on to Millie, she’ll be delighted to know you feel she is a credit to the company., The Robinson Jackson Lee Team

5/5

Google

Jack Buckley showed me a few houses and was very helpful and informative throughout the process, thank you for helping me find my new home.

Jay Β· 17 September 2026

Agent replied Β· 18 September 2026

Thank you so much for your lovely review, Jay! We’re really pleased to hear Jack was so helpful and informative throughout the process and helped you find your new home. We’ll be sure to pass your kind words on to Jack. Thank you for choosing Robinson Jackson, and we wish you all the best in your new home!, The Robinson Jackson Lee Team

5/5

Google

The whole team have been brilliant and made the process super smooth and easy. Thank you to Hollie, Xanthe, Fel, Chloe and Janet!

Laura Β· 16 September 2025

Agent replied Β· 8 December 2024

Thank you, Laura! We're so glad we could make the process easy for you. Hollie, Xanthe, Fel, Chloe, and Janet will be thrilled with your kind words. Wishing you all the best! … More

5/5

Google

Fel was very helpful and was willing to answer any questions that I had. The process was incredibly smooth and fast. Highly recommend!!!

Olabisi Β· 16 September 2025

Agent replied Β· 26 December 2024

Thank you, Olabisi, for your wonderful feedback! We're thrilled to hear that Fel was able to assist you and make the process quick and easy. We truly appreciate your recommendation! - The Lettings Team

5/5

Google

Xanthe was really helpful. She called when she said she would and she took the time to fully respond to any questions that I had. Renting is one of the most difficult things to do in the current market and Xanthe made it a lot easier. I would recommend without hesitation.

Natasha Β· 16 September 2024

Agent replied Β· 23 August 2024

Dear Natasha, Thank you so much for your kind words! We're delighted to hear that Xanthe's … More

5/5

Google

Really efficient and responsive. The renting process was pretty much entirely free of delays or obstacles which is a rarity in London. They've opened up a direct line whatsapp chat which they're prompt and active on whenever we have questions. Fel and Chloe were both very friendly and helpful.

Robert Β· 16 September 2024

Agent replied Β· 1 January 2024

Congratulations on your new home, hope you both settle quickly! - The Lettings Team

5/5

Google

We've been helped by Fel, Chloe, Xanthe and Hollie from RJ Lee in the move in process to our new home. The process was smooth, with the team easy to contact via WhatsApp and with a portal where we could complete any action points and …

Lisa Β· 8 October 2024

Agent replied Β· 16 September 2026

Thank you, Lisa! We’re so glad to hear that the move-in process was smooth and that we could keep everything easy and efficient for you. Fel, Chloe, Xanthe, and Hollie really appreciate your kind words. Wishing you all the best in your new … More

5/5

Google

What an amazing team the whole move in was effortless thanks to Fel, Chloe, Xanthe, Hollie & Janet

Can Β· 16 September 2025

Agent replied Β· 8 December 2024

Thank you, Can! We’re so glad to hear your move-in was effortless. Fel, Chloe, Xanthe, Hollie, and Janet will be thrilled to know they made a positive impact. Wishing you all the best in your new home! … More

5/5

Google

Millie was really helpful!

Kayleigh-Louise Β· 24 January 2026

Agent replied Β· 24 March 2026

Hi Kayleigh-Louise, Thank you for your review! We’re so pleased to hear that Millie was helpful … More

5/5

Google

Recently used the Lee team to rent my first home. From the inital call, viewing, referencing serve to the key collection, the service was amazing. Hollie, Chloe, Xanthe and Fel made the transition seemless and stress free. Couldn’t be more thankful. Thanks to the whole team!

Jake Β· 16 September 2024

Agent replied Β· 16 September 2026

Thank you for your kind words! We're thrilled you had a seamless experience with Hollie, Chloe, Xanthe, and Fel. If you need anything in the future, we're here to help. Thanks again for choosing the Lee team!

5/5

Google

Jack buckley was so informative and such a lovely young man, made it so easy for me to understand!

Ruby Β· 15 September 2026

Agent replied Β· 18 September 2026

Thank you so much for your lovely review, Ruby! We’re really pleased to hear that Jack was so informative and made everything easy to understand. We’ll be sure to pass your kind words on to him. Thank you for choosing Robinson Jackson and for taking the time to leave such great feedback., The Robinson Jackson Lee Team

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Questions about Robinson Jackson Lee

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Gold.

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