Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChloe, Fel and the team were great, super proactive and quick to support every step of the way. They found a new tenant for my property quickly and made the process low stress. They couldn't do enough to help, and made my life as a landlord much easier!
Amy · 16 September 2025
Agent replied · 8 December 2024
Thank you, Amy, for your glowing feedback! We're delighted to have made the process smooth and stress-free for you. Chloe, Fel, and the team truly appreciate your kind words. Here's to a hassle-free tenancy! … More
★★★★★ 5/5
GoogleThis company showed me amazing service the whole time i was there. I especially want to thank Millie for showing me around the new flat. She answered all my questions and was very supportive.
Anthony · 24 January 2026
Agent replied · 24 March 2026
Hi Anthony,
Thank you! We’re delighted Millie could help and make your visit enjoyable. … More
★★★★★ 5/5
GoogleI was dreading the rent review because we’d seen some crazy increases locally, but Ruby was actually fair, polite, efficient and human, rare combination in this industry!
Sebastian · 10 March 2026
Agent replied · 24 March 2026
Hi Sebastian,
Thank you so much for taking the time to leave such a great review. We’re really … More
★★★★★ 5/5
GoogleMillie Barnard is did a great job . Always respond on time and keep us updated about the progress during our documentation .
Olayinka · 15 April 2026
Agent replied · 7 May 2026
Hi Olayinka,
Thank you for your kind review. … More
★★★★★ 5/5
GoogleAaliyah was very quick and efficient in helping me resolve a problem in my home, great work !
BIGGERS · 18 May 2026
Agent replied · 19 May 2026
Hi BIGGERS,
Thank you for your kind review.
I’m really pleased to hear that Aaliyah was quick and efficient in helping you resolve the issue in your home. I’ll be sure to pass your lovely feedback on to her.
Kind regards,
Robinson Jackson Lee
★★★★★ 5/5
GoogleWe managed to get our next home, in a nice and easy way through them. It was quite straightforward and we had to do minimal paperwork. Clear and straight to the point! Thanks to Fel, Chloe, Hollie & Xanthe for helping us finding our next home!
Juan · 16 September 2025
Agent replied · 8 December 2024
Thank you, Juan! We’re so glad to hear that the process was smooth and straightforward for you. Fel, Chloe, Hollie, and Xanthe will be thrilled with your kind words. Wishing you all the best in your new home! … More
★★★★★ 5/5
GoogleMy estate agent, Millie showed me around a few properties and made the whole experience very enjoyable and pleasant. She answered every question I had in extreme detail and seemed very knowledgeable about every place she showed me. I would recommend her to everyone looking for a new home.
Zuzia · 10 September 2026
Agent replied · 16 September 2026
Thank you so much, Zuzia! We’re delighted to hear that Millie made your property search such an enjoyable experience. It’s fantastic to hear that she was knowledgeable, detailed and able to answer all your questions. We’ll be sure to pass your lovely feedback on to Millie., The Robinson Jackson Lee Team
★★★★★ 5/5
GoogleI wanted to leave a review because of excellent and professional customer service by Aaliyah. I’ve recently had a few issues inside my property, which Aaliyah assisted in having resolved. She had contractors around in hours for the issues to be resolved and was very helpful in assisting with any adjustments I needed. I couldn’t thank her enough her help.
Zelal · 9 June 2026
Agent replied · 19 May 2026
Hi Zelal,
Thank you for taking the time to leave such a lovely review.
I’m really pleased to hear that Aaliyah provided excellent and professional service and was able to get the issues in your property resolved so quickly. It’s great to know she arranged contractors promptly and supported you throughout any adjustments needed.
I will be sure to pass your kind comments on to Aaliyah, she will really appreciate your feedback.
Kind regards,
Robinson Jackson Lee
★★★★★ 5/5
GoogleI had the best experience with Robinson Jackson. It was a smooth journey from start to finish, especially Millie, her communication was always clear. I would definitely recommend
Paul · 24 January 2026
Agent replied · 24 March 2026
Hi Paul,
Thank you for taking the time to leave such a great review. We’re really pleased … More
★★★★★ 5/5
GoogleA big thanks to Millie which went above and beyond in helping me with the offer process. Fast and clear communication all through out.
Lidia · 24 February 2026
Agent replied · 24 March 2026
Hi Lidia,
Thank you for your lovely review. We’re so pleased to hear that Millie was able … More
★★★★★ 5/5
GoogleA big thank you to Millie who provided a wonderful experience.
Thank you!
Zoé · 20 May 2026
Agent replied · 22 May 2026
Hi Zoé,
Thank you for your lovely review.
I’m really pleased to hear that Millie provided you with such a wonderful experience. I’ll be sure to pass your kind feedback on to her.
Kind regards,
Robinson Jackson Lee
★★★★★ 5/5
GoogleMillie was great help with my renting process
Goalie · 22 June 2026
Agent replied · 7 July 2026
Hi Goalie,
Thank you for your fantastic review! We're so pleased to hear that Millie was able to help make your renting process a positive experience. We'll be sure to pass your kind words on to her.
We hope you enjoy your new home, and thank you for choosing Robinson Jackson., The Robinson Jackson Lee Team
★★★★★ 5/5
GoogleGreat friendly service received from my initial enquiry through to completion. A thank you to Ruby for all her help. She was very helpful and professional throughout.
Darren · 24 January 2026
Agent replied · 24 March 2026
Hi Darren,
Thank you so much for your kind words! We’re delighted to hear that Ruby … More
★★★★★ 5/5
GoogleGreat experience with this lettings agent. Stuart was extremely knowledgeable, professional, and always happy to help. He made the whole process straightforward and stress-free. Highly recommend.
Becky · 24 January 2026
Agent replied · 24 March 2026
Thank you for your lovely review, Becky.
We’re really pleased to hear you had such a positive experience with our … More
★★★★★ 5/5
GoogleI want to extend my deepest appreciation to the outstanding team at Robinson and Jackson Lee estate agents, particularly Fel, Chloe, Hollie, and Xanthe. Their unparalleled commitment to excellence was evident throughout every step of my relocation journey. From the moment I set foot in the property for the first time to the meticulous handling of paperwork, their professionalism and efficiency were nothing short of impressive. Robinson and Jackson Lee has undoubtedly set a gold standard in customer service, and I feel fortunate to have had Fel, Chloe, Hollie, and Xanthe orchestrating this seamless transition. If you're in search of a top-tier real estate experience, look no further.
Yasemin · 25 February 2024
Agent replied · 23 August 2024
Dear Yasemin, thank you for your heartfelt appreciation! We're delighted that Fel, Chloe, Hollie, and Xanthe provided you with an exceptional experience during your relocation journey. Your kind words motivate us to maintain our commitment to excellence.
Best regards,
The Lettings Team
★★★★★ 5/5
GoogleThe first time I ever experienced being treated as a real human being by other real human beings in a letting process ~ super responsive, down-to-earth, kind people. And the quickest flat hunt I’ve ever had 🫶 If you think it’s impossible to giggle looking at texts from your letting agent, you haven’t met this team. 💓 Thank you Chloe, Xanthe, Hollie, Fel & Janet! x
Lauren · 27 October 2024
Agent replied · 8 December 2024
Thank you, Lauren, for such a lovely review! We’re so glad to hear that our team made the process smooth, enjoyable, and even fun! Chloe, Xanthe, Hollie, Fel, and Janet will be thrilled by your kind words. Wishing you all the best in your new home! 💖
- The Lettings Team
★★★★★ 5/5
GoogleWe've been helped by Fel, Chloe, Xanthe and Hollie from RJ Lee in the move in process to our new home. The process was smooth, with the team easy to contact via WhatsApp and with a portal where we could complete any action points and monitor progress. They have also been great in communicating between us and the landlord when we have needed questions answered. Thanks guys! :)
Lisa · 23 September 2024
Agent replied · 8 December 2024
Thank you, Lisa! We’re so glad to hear that the move-in process was smooth and that we could keep everything easy and efficient for you. Fel, Chloe, Xanthe, and Hollie really appreciate your kind words. Wishing you all the best in your new home! 😊
- The Lettings Team
★★★★★ 5/5
GoogleA young man Jack showed me a property and was very polite. He had great customer service and really made the experience enjoyable. He will be the reason we contact this firm back what a wonderful employee you have.
Exceptional young man, greatly appreciated.
Ralph · 27 August 2026
Agent replied · 1 September 2026
Thank you so much for your lovely review, Ralph! We’re really pleased to hear Jack provided such a great service and made your viewing an enjoyable experience. We’ll be sure to pass your kind words on to him.
Robinson Jackson, Lee
★★★★★ 5/5
GoogleMillie went above and beyond to help with my house move. Super swift process, and helpful guidance provided along the way.
Chloe · 24 February 2026
Agent replied · 24 March 2026
Hi Chloe,
Thank you so much for your lovely review. We’re delighted to hear that Millie … More
★★★★★ 5/5
GoogleJack was very helpful and considerate when dealing with my enquiry
Jaya · 13 May 2026
Agent replied · 14 May 2026
Hi Jaya,
Thank you for your kind review. … More
★★★★★ 5/5
GoogleJust wanted to say a big thank you for all your help with my recent rental. Fel, Chloe, Xanthe, Janet and Hollie You were super responsive and made the whole process easy and stress-free. Really appreciate it!
CGM · 16 September 2025
Agent replied · 8 December 2024
Thank you so much, CGM! We’re thrilled to hear that we made the rental process easy and stress-free for you. Fel, Chloe, Xanthe, Janet, and Hollie truly appreciate your kind words. Wishing you all the best! … More
★★★★★ 5/5
GoogleIf you ever need help finding a home I would highly recommend Robinson Jackson especially Millie she was great
James · 24 February 2026
Agent replied · 24 March 2026
Hi James,
Thank you for the great review, we really appreciate it. Delighted to hear … More
★★★★★ 5/5
GoogleRuby and Ennis were great. Both very knowledgeable and found me a tenant within 5 days of marketing my home. Highly recommend
James · 24 January 2026
Agent replied · 24 March 2026
Hi James,
Thank you for your kind words! We’re thrilled Ruby and Ennis could help so quickly and find a tenant for your home. … More
★★★★★ 5/5
GoogleEnnis is an excellent agent. He provides a 5 stars service. Professional and kind.
Mw · 17 March 2026
Agent replied · 24 March 2026
Hi Mw,
Thank you for your kind review. We’re delighted to hear that Ennis provided such … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
