Robinson Jackson Lee reviews in London

★★★★★ 5/5

Google

I would like to say a big thank you to Aaliyah for all her help and support throughout my tenancy. I rented the same property for six years, and throughout that time, I found the Robinson Jackson team to be professional, helpful and responsive. Aaliyah has always been professional, approachable and pleasant to deal with, and I particularly appreciated the clear and consistent communication she provided. Whenever I had a question or needed assistance, she was responsive, kept me informed and made sure I knew what was happening, which I really valued. I’m grateful to have had such a positive experience with both the property and the team. I would happily recommend Aaliyah and Robinson Jackson to anyone looking for a professional and supportive lettings team.

Raya · 4 October 2026

★★★★★ 5/5

Google

We cannot recommend Jack Buckley from Robinson Jackson highly enough! From the moment we met him, he was friendly, approachable, professional, and genuinely cared about helping our family find the right home. Jack showed us two properties and was patient, knowledgeable, and honest throughout the whole process. As first-time renters in the UK, we had lots of questions, but nothing was ever too much trouble for him. He took the time to explain everything clearly and made what could have been a stressful experience feel smooth and straightforward. His communication was outstanding, keeping us updated every step of the way, and he always responded promptly. We truly appreciated his kindness, professionalism, and dedication to helping us secure our new home. Thank you, Jack, for your excellent service and for making such a positive difference to our family's journey. We are incredibly grateful and would happily recommend you to anyone looking for an exceptional letting agent.

Joana · 9 July 2026

★★★★★ 5/5

Google

the staff of the letting department of Robinson and Jackson are amazingly professional and helpful , especially Ennis and Leon whom secured a tenant within days and was happy to go the extra mile to insure that all the work needed was done properly and the certificate is issued . done correctly and in time I have bought the flat through the same agent the sales went smoothly . I definitely recommend this awesome estate agent to help you sell or let your property .

Sawsan · 9 June 2026

★★★★★ 5/5

Google

Finding a property through Robinson Jackson has been incredible. Millie Bernard, one of the employees at Robinson Jackson, is the reason for my positive experience, as she made this process very smooth and had great communication throughout, making the process easier and more enjoyable. I very much recommend Millie for her impressive work when working with Robinson Lee.

Ismael · 9 September 2026

★★★★★ 5/5

Google

I met with Jack Buckley earlier this week and within 5 days we have seen a property we love and have already had our references accepted. Extremely efficient and great at what he does. At a time of high stress, Jack has been a pleasure to work with. Thank you Jack!

Jordan · 3 October 2026

★★★★★ 5/5

Google

Thank you Jack Buckley, you helped us find our dream home. The property is lovely and you also had some really great input on layout of furniture etc which has helped me plan. If I could give you 6 stars, I would. A great ambassador for Robinson Jackson

Taina · 3 October 2026

★★★★★ 5/5

Google

I spoke to Jack who was very understanding, knowledge and helpful. I didn't obtain a rental contract through this company, due to my personal circumstances. However, due to the advice Jack gave me, I was able to find a suitable property. Thank you again and keep up the great work!

Hayley · 9 September 2026

★★★★★ 5/5

Google

Fantastic group! We have been renters with Robinson Jackson and they manage our property we rent out so have dealt with them a lot and couldn’t fault them. Special shout out to Jack who is always willing to help and so kind in all communications!

Lizz · 26 September 2026

★★★★★ 1/5

Google

Very disappointed with the way Robinson Jackson has handled our scaffolding issue. We were originally told it would be removed by 1 August, but it is still there. We were then given another removal date, which was also missed. We have followed up several times and, although Daniel has been polite and said he is chasing the landlord, we are still waiting for a clear update and confirmed removal date. The scaffolding is causing a lot of inconvenience, especially during the recent hot weather, as we cannot properly open the windows and ventilate the property. I understand some delays may be outside the agent’s direct control, but the repeated missed dates and lack of a clear resolution have been very frustrating. I expected better communication and follow-up from the letting agency.

Mohammed · 13 August 2026

★★★★★ 5/5

Google

Thank you to everyone at Robinson Jackson Lee as I make my way through the rental application process. Millie has been wonderful - always helpful and happy to go the extra mile! Millie’s communication is great, she’s always quick to reply, and gives clear updates on progress. Thank you to the whole team! :)

Love · 3 July 2026

★★★★★ 5/5

Google

I’d recommend Robinson Jackson without hesitation. I dealt with Jack, who was both friendly and very professional. He talked me through each step, arranged viewings promptly and kept me updated throughout. Made what can be a stressful process feel easy.

Generation · 10 September 2026

★★★★★ 5/5

Google

Jack was very helpful. He helped us with a viewing and loved it! He clearly done his research about the property and showed us details about it that we didn't even think to ask. Very good customer service and overall a very nice young man. Would definitely recommend.

Matthew · 18 May 2026

★★★★★ 5/5

Google

I spoke with Aaliyah who was super helpful in supporting me with issues in my property. From start to finish, she was communicative and responsive, making what could have been super stressful very easy. Thank you to Aaliyah - she’s a real asset to the team!

Saira · 18 May 2026

★★★★★ 5/5

Google

Very pleased that it went smooth and quick thank you to Millie barnard she was very quick in replying back in emails even on the phone normally agents arent like this but she was very good and very professional

Davut · 1 July 2026

★★★★★ 5/5

Google

Jack was amazing when I spoke with him, really made me and my fiancé feel comfortable and supported. Will definitely be hearing from us again.👍

Arrivingleaf · 21 September 2026

★★★★★ 5/5

Google

Me and my partner spoke with a lovely lady called Layla. She was absolutely fantastic, very personable and paid attention to every question or query we came to her with ! Made the whole process less stressful than we were anticipating it to be, we could not recommend her or this company enough as they clearly only hire the best😆 Thank you again Robinson Jackson Lee and Layla !!

Louise · 3 October 2026

★★★★★ 5/5

Google

I have just received some very useful advice from Stuart Harris at R&J. Stuart was generous with his time, is informed and knowledgable about the residential rental market. He clearly explained certain aspects regarding changes in legislation from 1st May 2026. Highly recommended!

Ben · 8 April 2026

★★★★★ 1/5

Google

Terrible experience with Lettings Negotiator Jack Buckley who let me wait outside the property for three hours and didn’t show up or ring me at the end. Thanks you Jack I’ve never been so angry for ages.

Hsin · 23 May 2026

★★★★★ 5/5

Google

Brilliant they make everything so simple and a very easy going people would recommend to anyone. I would also recommend Mille to anyone there lovely person and always willing to go the extra mile for anyone!!

Robbie · 21 May 2026

★★★★★ 5/5

Google

Ennis is professional and approachable. I felt he was genuinely interested in my situation and not just ticking boxes to win my business. He was helpful and suggested scenarios that would benefit me in the long term. Very pleased and very confident in having Ennis looking after things for me.

Amanda · 24 January 2026

★★★★★ 5/5

Google

Ruby was so kind. Even though we didn’t move forward with the flat she showed us for personal reasons, I love the high standard the agency has. I’ve seen many flats that were a waste of time for viewing and this wasn’t the case at all. The …

Nathalí · 8 February 2026

★★★★★ 5/5

Google

Jack Buckley was great help for me, very polite and well mannered he has definitely made me consider options that I would’ve never myself and has most likely persuaded me too! …

Taylor · 8 June 2026

★★★★★ 5/5

Google

Super service, Super people at Robinson Jackson Lee . Massive thanks to Millie for helping me and my partner finding our perfect first home. You are very professional and sweet, bright and kind. Highly recommend your services to everyone that are in search of new home 😉 …

Arturs · 24 January 2026

★★★★★ 5/5

Google

Millie was great to deal with and secured a let for us quickly and professionally

Freeball · 21 September 2026