Trusted Agent profile · London
Verified
★★★★★
435 reviews across 1 platform
1-3 Eltham Road, London, SE12 8ES
Robinson Jackson's office in London, at 1-3 Eltham Road, is rated 4.9 out of 5 across 435 reviews on 1 platform, including 435 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleFel and the team were great during our rental process, I’d highly recommend them to anyone! We love Fel - very friendly, and helpful with our queries. Could not ask for a better person to manage our rental :)
Thanks, Joshua! We're thrilled you enjoyed working with Fel and our team. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out! … More
5/5
GoogleI loved how the staff there were so nice to you especially millie and ruby, and they were talking to me and helping me as much as they can and generally were so lovely
Hi there, Thank you so much for your lovely feedback. … More
5/5
GoogleI want to extend my deepest appreciation to the outstanding team at Robinson and Jackson Lee estate agents, particularly Fel, Chloe, Hollie, and Xanthe. Their unparalleled commitment to excellence was evident throughout every step of my …
Dear Yasemin, thank you for your heartfelt appreciation! We're delighted that Fel, Chloe, Hollie, and Xanthe provided you with an exceptional experience during your relocation journey. Your kind words motivate us to maintain our commitment … More
5/5
GoogleGood afternoon, I'd like to convey my thanks to Hollie, Chole, Fel and Xanthe for their prompt attention and assistance. They were all very professional and their responses were prompt. Wishing you all continued success. Kind Regards Brian
Good afternoon, Brian! Thank you for your kind words and feedback. We're delighted to hear that Hollie, Chloe, Fel, and Xanthe provided prompt and professional assistance. Your support is appreciated!
5/5
GoogleReally great experience with Fel, Xanthe and the team. Appreciated that things moved really fast from when an offer was made by us and communication was really easy. The moving in gift was a really sweet gesture too!
We’re delighted to hear that Fel, Xanthe, and the team made your experience smooth and swift! We’re glad you enjoyed the moving-in gift as well. Thank you for your kind feedback!, The Lettings Team
5/5
GoogleReally great team. Super friendly and very efficient for going through the reference checks etc. I had signed the lease within 24 hours of submitting all the required info. Thanks to Fel, Chloe, Hollie & Xanthe :)
Hi Emily! Thank you for your kind words. We're thrilled to hear that you had a positive experience with our team and that we could make the process efficient for you. Fel, Chloe, Hollie, and Xanthe are grateful for your appreciation. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing us!
5/5
GoogleRecently used the Lee team to rent my first home. From the inital call, viewing, referencing serve to the key collection, the service was amazing. Hollie, Chloe, Xanthe and Fel made the transition seemless and stress free. Couldn’t be more thankful. Thanks to the whole team!
Thank you for your kind words! We're thrilled you had a seamless experience with Hollie, Chloe, Xanthe, and Fel. If you need anything in the future, we're here to help. Thanks again for choosing the Lee team!
5/5
GoogleMillie helped us and she was polite and helpful highly recommend!
Thank you, Charlie! We’re really pleased to hear that Millie was able to help and that you found her polite and helpful. We really appreciate the recommendation and you taking the time to leave us a review. … More
5/5
GoogleRecently worked with you guys and had a viewing last week with Jack who was very helpful. Look forward to working more with you in the future
Hi Omar, Thank you for your kind review. I’m really pleased to hear that Jack was so helpful during your viewing last … More
5/5
GoogleThey had great customer service and Millie in particular was very helpful!
Hi Holly, Thank you for your lovely review. We’re really pleased to hear that you had a … More
5/5
GoogleFel, Xanthe, Chloe and Hollie were extremely helpful when I rented out a property through Robinson Jackson! They made the whole process so easy and answered any questions I had! A fantastic team! Thank you!
We’re thrilled to hear that Fel, Xanthe, Chloe, and Hollie made renting out your property a breeze! It’s great to know they were there to answer all your questions. Thank you for your fantastic feedback!, The Lettings Team
5/5
GoogleI would like to give a big thank you to Xanthe, who assisted us at our viewing yesterday, they were super attentive and patient and answered all of our million question that we had. They are a fantastic representation of what a lettings negotiator should be.
Hi Malachi, Thanks a million for your kind words! We're delighted to hear that Xanthe provided you with excellent assistance during the viewing. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Best regards, The Lettings Team
5/5
GoogleFel and the team made the whole rental process super smooth. They kept us updated every step of the way and reassured us that everything was going to plan. A big thanks to the Robinson Jackson team!!
5/5
GoogleWhat a great service I have had with Robinson Jackson Lee Estate Agents. I would like to give thank Chloe for the initial introduction. A big thank you …
5/5
GoogleAmazing support and had total confidence in the team. House sold within 3 days and process from their side was smooth and informative throughout. Highly recommend.
Thank you Claire for your lovely review. We are glad that you would recommend us.
5/5
GoogleFantastic customer service from Jack Buckley. Friendly, professional, and went above and beyond to help. Really made the whole experience smooth and stress-free. Highly recommend!
Hi Mabel, Thank you so much for your fantastic review. … More
5/5
GoogleBrilliant service, great communication. I spoke with Stuart (Lettings Manager), he was very helpful and gave a lot of time and thought in resolving my issues. Happy I chose them to complete the sale of my house. Highly recommended.
Hi Ruby, Thank you so much for your wonderful review! We’re delighted to hear that Stuart … More
5/5
GoogleChloe and Emma were absolutely lovely from the moment my first viewing of the flat was set up to signing the contracts and handing over keys. The whole process was so smooth and their service to support the set up all suppliers took away a lot of the usual stress with moving.
Thank you for your kind review, congratulations again on your new home! - The Lettings Team
5/5
Googlejack was great help fantastic customer service
Thank you for your lovely review, Ollie! We’re really pleased to hear Jack was able to help and provided such great customer service. We’ll be sure to pass your feedback on to him., The Robinson Jackson Lee Team
5/5
GoogleWhat an all round brilliant team. From start to finish and on-going, the experience has been nothing but faultless. Thanks to Xanthe, Chloe and Fel who have all been amazing! Thank you
Thank you, Jason! We’re thrilled to hear your experience was faultless from start to finish. Xanthe, Chloe, and Fel truly appreciate your kind words. Wishing you all the best! - The Lettings Team
5/5
GoogleI cannot recommend RJ enough, they found me a tenant within just days of marketing, achieved over the asking price and the tenants are lovely! Thank you Chloe, Fel, Xanthe, Hollie & Janet
Hey Amanda, Thanks a bunch for the awesome review! We're thrilled we could find you a tenant … More
5/5
GoogleBig thank you to Hollie, Fel, Xanthe and Chloe for assisting me in securing my property! They made the whole process stress free and were always there to assist me. Couldn’t recommend enough!
Thank you for your kind words! We're delighted that our team, including Hollie, Fel, Xanthe, and Chloe, provided you with excellent service. We appreciate your recommendation SO much. We hope you are settling in well! … More
5/5
GoogleMillie Barnard helped me and she was great
Thank you, Marc! We’re really pleased to hear that Millie was able to help and provided such a great service. We really appreciate you taking the time to leave us a review. … More
5/5
GoogleThe team have been amazing and made the process of moving into our new rented home so relaxing, smooth and easy.Thank you Xanthe, Fel, Hollie and Chloe for all your help!
Thank you so much for your kind words! We're thrilled to hear that Xanthe, Fel, Hollie, and Chloe could make your move into your new home so smooth and stress-free. We're always here to help! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Gold.
