Trusted Agent profile · London
Verified
★★★★★
437 reviews across 1 platform
1-3 Eltham Road, London, SE12 8ES
Robinson Jackson's office in London, at 1-3 Eltham Road, is rated 4.9 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe team have been amazing and made the process of moving into our new rented home so relaxing, smooth and easy.Thank you Xanthe, Fel, Hollie and Chloe for all your help!
Thank you so much for your kind words! We're thrilled to hear that Xanthe, Fel, Hollie, and Chloe could make your move into your new home so smooth and stress-free. We're always here to help! … More
5/5
GoogleI had a lovely phone call with Stuart, who was very knowledgeable and refreshingly down to earth. He completely put my mind at ease about renting out my property, and I wouldn’t hesitate to recommend him.
Hi Kay, Thank you so much for your kind words! We’re delighted to hear that Stuart was … More
5/5
GoogleAmazing service . Everytime we have a problem Fel is always there for us making sure the problem is fixed as soon as possible. Also ,Jason, the guy who came to our house to do the jobs always manage to give us the best service. He have …
Thank you for your review, you've been great tenants! - The Lettings Team
5/5
GoogleOh my goodness, these ladies are absolutely amazing. From the very start Chloe was wonderful, such a lovely welcoming smile, why would I not go with this company. …
We’re so glad to hear that Chloe, Fel, Hollie, and Xanthe made your experience outstanding! It’s fantastic to know you’re now a stress-free and happy landlady. Thank you for your lovely feedback!, The Lettings Team
5/5
GoogleI'd like to express my sincere appreciation for the outstanding service provided by Chloe and her team at your Lee branch in letting out my property in Chislehurst. …
Thank you so much, Bruno, for your heartfelt feedback! We're delighted to hear about your positive experience working with Chloe and our Lee branch team. We pride ourselves on providing exceptional service, and it's fantastic to know that … More
5/5
GoogleThe team at RJ were super helpful and attentive during our search for a home! Highly recommend using!
Thank you, Oliver, for your kind review. We're delighted to hear that our team was helpful and attentive throughout your … More
5/5
GoogleThe team at Robinson Jackson SE12, Millie, Ruby, Ennis and Leon are an excellent team of people. Really knowledgeable and helpful people. They have been patient, efficient and great …
Hi Tara, Thank you for your lovely review and kind recommendation. We’re so pleased to … More
5/5
GoogleVery professional staff that carry out their work in a timely and thorough manner. Very friendly, warm and helpful team. Excellent experience working with them from start to finish.
Thank you Lorance for your kind review. It was a pleasure to help you sell your home. We wish you all the happiness in the future
5/5
GoogleHuge thanks to Hollie, Xanthe and Fel for all their help over the last couple of weeks. We love our flat and are settling in well! Great job ☺️
Hi Rachel, You're very welcome! We're delighted to hear that you love your new flat and … More
5/5
GoogleVery slick onboarding process as a new landlord! Chloe and the team did a great job of staying on top of everything while keeping me in the loop. Any queries I had were answered immediately and I’m feeling very comfortable leaving the property in their hands.
You were a pleasure to work with! Wishing you all the best in Aus, we'll take good care of your property for you while you're away - The Lettings Team
5/5
GoogleJanett has been organising our property lettings for years she sorts out our electricity and gas cert and any outstanding maintenance issues when the new firm took over we only decided to stay when we found out janett was staying thanks for your great service x
Thank you so much Ricky, it's been a delight managing your property! - The Lettings Team
5/5
GoogleAfter trying to sell Mums flat without success we decided to return to letting. The Lee team were brilliant and found us a tenant straight away. They helped us in registering as Landlords & navigating all the red tape making it all seamless …
Thank you, Mark and Dawn! We’re so pleased we could help make the transition back to letting a smooth one for you. Chloe, Fel, and the team truly appreciate your kind words. Wishing you all the best with your new tenant! … More
5/5
GoogleThe first time I ever experienced being treated as a real human being by other real human beings in a letting process ~ super responsive, down-to-earth, kind people. And the quickest flat hunt I’ve ever had 🫶 If you think it’s impossible to …
Thank you, Lauren, for such a lovely review! We’re so glad to hear that our team made the process smooth, enjoyable, and even fun! Chloe, Xanthe, Hollie, Fel, and Janet will be thrilled by your kind words. Wishing you all the best in your … More
5/5
GoogleA well-developed agency, with well-trained people. The team of Chloe, Hollie, Xanthe and Fel is very prompt. Always ready to help you with information. Thanks to everyone!
Hi Ana, Thank you for your wonderful feedback! We’re thrilled to hear that you found our … More
5/5
GoogleFriendly and helpful staff, communication was clear between us. Thanks Millie , looking forward to moving in the property
5/5
GoogleA friendly estate agency with an excellent team. A special thanks to Fel, Chloe, Hollie, and Xanthe for being so attentive and helpful during my tenancy.
Hi Ceyda, Thank you so much for your kind words! We're delighted to hear that you had a … More
5/5
GoogleXanthe, Fel and Hollie were awesome to deal with through the renting process. Kept me well informed with everything I needed to know along the way.
Thank you! We're thrilled to hear that the team provided you with excellent service throughout the renting process. We're here to make sure everything goes smoothly for you. If you ever need assistance in the future, don't hesitate to reach out. - The Lettings Team
5/5
GoogleI want to say thank you to the best team ever they help me to get my dream my new house the are so gently and really lovely Fel, Chloe, hollie , xanthe and Janet thank you for the help and the support ❤️🙏🏻 …
Thank you, Cristina! We’re so happy we could help you find your dream home. Fel, Chloe, Hollie, Xanthe, and Janet will be so pleased to hear your kind words. Wishing you all the best in your new home! ❤️🙏🏻 … More
5/5
GoogleExcellent service at Robinson Jackson, particularly Millie who helped us all the way through the process. Would recommend!
5/5
GoogleHad a really great experience with Robinson Jackson Estate Agents. The team were so friendly and super helpful, special thanks to Hollie, Fel and Chloe!
Dear Siobhan, Thank you for taking the time to share your experience with us! We're thrilled … More
5/5
GoogleThese guys are Amazing, Xanthe and the team have found us numerous tenants over the years and they always come through for us. Special shout out to Xanthe who always delivers would 100% recommend their services
5/5
GoogleSuper thankful to have found a property through Robinson Jackson Lee Estate Agents. Alfie was informative, made everything super easy and all members of the team have been extremely helpful throughout the process. So thank you.
5/5
GoogleVery happy with the service we’ve received from the team, especially Fel who has dealt with any issues in a timely and professional manner.
We're delighted to hear that you're happy with the service provided by our team, especially Fel. We strive to address any issues promptly and professionally. Thank you for your kind feedback! - The Lettings Team
5/5
GoogleHad a great experience working with the team in renting our new flat. Very smooth process with good communication at each step. Special thanks to the team; Fel, Chloe and Xanthe for their efforts and helpfulness along the way. 😊😊 highly recommend. …
Thank you, James, for your kind words! We’re so happy to hear the process was smooth and well-communicated. Fel, Chloe, and Xanthe truly appreciate the shoutout. Wishing you all the best in your new flat! 😊 … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Gold.
