Trusted Agent profile · London

Robertson Smith and Kempson London reviews

★★★★★ Excellent

841 reviews across 2 platforms

137 High Street, London, W3 6LY

Part of Robertson Smith and Kempson, see every office.

Robertson Smith and Kempson's office in London, at 137 High Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 680 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

680

Reviews on Google

This office

Trustpilot logo

161

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

K · 15 June 2022

Agent replied · 14 June 2024

Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Mohammed · 15 June 2022

Agent replied · 14 June 2024

Dear Mohammed, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Amir · 15 June 2021

Agent replied · 14 June 2024

Dear Amir, Thank you for your kind words regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Tobias · 15 June 2021

Agent replied · 14 June 2024

Dear Tobias, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Sheila · 15 June 2021

Agent replied · 14 June 2024

Dear Sheila, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

David · 15 June 2021

Agent replied · 14 June 2024

Dear David, Thanks for the great four star review, I am pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Regina · 15 June 2021

Agent replied · 14 June 2024

Dear Regina, Thanks for the five star review, I am so pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Eleanor · 15 June 2021

Agent replied · 14 June 2024

Dear Eleanor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Sophie · 15 June 2021

Agent replied · 14 June 2024

Dear Sophie, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Christoforos · 15 June 2021

Agent replied · 14 June 2024

Dear Christoforos, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Vidhi · 15 June 2021

Agent replied · 14 June 2024

Dear Vidhi, Thank you for your great review regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

G · 15 June 2021

Agent replied · 14 June 2024

Dear G Rich, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Leyla · 15 June 2021

Agent replied · 14 June 2024

Dear Leyla, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Red · 15 June 2021

Agent replied · 14 June 2024

Dear Reena, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Selina · 15 June 2021

Agent replied · 14 June 2024

Dear Selina, Thank you very much for leaving a 4 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Paul · 15 June 2021

Agent replied · 14 June 2024

Dear Paul. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Cynthia · 15 June 2021

Agent replied · 14 June 2024

Dear Cynthia. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Elif · 15 June 2021

Agent replied · 14 June 2024

Dear Elif. Thank you for taking the time to leave a review regarding your experience with our Acton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

A · 15 June 2021

Agent replied · 14 June 2024

We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your review, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Sonia · 15 June 2021

Agent replied · 14 June 2024

Dear Sonia, Thank you for taking the time to leave your review, we are delighted that we delivered a five star service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Nicole · 15 June 2021

Agent replied · 14 June 2024

Dear Nicole, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Alexandra · 15 June 2020

Agent replied · 14 June 2024

Dear Alexandra, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Federica · 15 June 2020

Agent replied · 14 June 2024

Dear Federica, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Irati · 15 June 2020

Agent replied · 14 June 2024

Dear Irati, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertson Smith and Kempson's Google reviewsLeave Robertson Smith and Kempson a review

Questions about Robertson Smith and Kempson London

Has Robertson Smith and Kempson won any awards?

Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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