Trusted Agent profile · London

Robertson Smith and Kempson London reviews

★★★★★ Excellent

953 reviews across 2 platforms

1 Central Buildings, The Broadway, London, W5 2NT

Part of Robertson Smith and Kempson, see every office.

Robertson Smith and Kempson's office in London, at 1 Central Buildings, is rated 4.7 out of 5 across 953 reviews on two platforms, including 790 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

790

Reviews on Google

This office

Trustpilot logo

163

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Georgina · 20 December 2024

Agent replied · 27 December 2024

Dear Georgina, Thank you for leaving a 5 star Google review. Kind regards, Sarah

5/5

Google

Rating only, no written review.

Teddy · 24 September 2024

Agent replied · 24 October 2024

Dear Teddy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Rating only, no written review.

Warren · 25 April 2024

Agent replied · 23 August 2024

Dear Warren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rating only, no written review.

Enrico · 25 April 2024

Agent replied · 23 August 2024

Dear Enrico, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

1/5

Google

Rating only, no written review.

Sabine · 25 February 2024

Agent replied · 23 August 2024

Dear Sabine De, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

4/5

Google

Rating only, no written review.

Abhay · 27 November 2023

Agent replied · 23 August 2024

Dear Abhay, Thank you for leaving a wonderful Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Fergus · 27 November 2023

Agent replied · 23 August 2024

Dear Fergus, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Yogesh · 28 October 2023

Agent replied · 23 August 2024

Dear Yogesh, Thank you for taking the time to rate your service with our Ealing office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Roy · 28 October 2023

Agent replied · 23 August 2024

Dear Roy, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Aoun · 28 October 2023

Agent replied · 23 August 2024

Dear Aoun, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

Rating only, no written review.

Nicholas · 28 October 2023

Agent replied · 23 August 2024

Dear Nicholas,I am sorry to read your 1 review. If you could provide us with more information at customerrelations@robertsonsmithandkempson.co.uk. I can look into this for further for you. Kind regards, Sarah Tranter, Customer Relations Team

3/5

Google

Rating only, no written review.

John · 24 August 2023

Agent replied · 23 August 2024

Dear John, Thank you for taking the time to leave a Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Elle · 24 August 2023

Agent replied · 23 August 2024

Dear Elle, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Ewelina · 24 August 2023

Agent replied · 23 August 2024

Dear Ewelina, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Dhvani · 24 August 2023

Agent replied · 23 August 2024

Dear Dhvani, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

M · 24 August 2023

Agent replied · 23 August 2024

Dear M, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Sohail · 24 August 2023

Agent replied · 23 August 2024

Dear Sohail, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Can · 24 August 2023

Agent replied · 23 August 2024

Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

2/5

Google

Rating only, no written review.

Luca · 24 August 2022

3/5

Google

Rating only, no written review.

TTT · 24 August 2022

4/5

Google

Rating only, no written review.

Georges · 24 August 2022

Agent replied · 23 August 2024

Dear Georges, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Diane · 24 August 2022

Agent replied · 23 August 2024

Dear Diane. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Balvinder · 24 August 2022

Agent replied · 23 August 2024

Dear Balvinder, thank you for leaving us a great review. We are pleased to read that our service standards as we would expect. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Ashish · 24 August 2022

Agent replied · 23 August 2024

Dear Ashish, Thank you for your 5 star google review. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertson Smith and Kempson's Google reviewsLeave Robertson Smith and Kempson a review

Awards

The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Questions about Robertson Smith and Kempson London

Has Robertson Smith and Kempson won any awards?

Yes. Robertson Smith and Kempson won Platinum in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent