Trusted Agent profile · London

Robertson Smith and Kempson London reviews

★★★★★ Excellent

953 reviews across 2 platforms

1 Central Buildings, The Broadway, London, W5 2NT

Part of Robertson Smith and Kempson, see every office.

Robertson Smith and Kempson's office in London, at 1 Central Buildings, is rated 4.7 out of 5 across 953 reviews on two platforms, including 790 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

790

Reviews on Google

This office

Trustpilot logo

163

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Harvey · 24 August 2021

Agent replied · 23 August 2024

Dear Harvey, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

1/5

Google

Rating only, no written review.

Caraji · 24 August 2021

5/5

Google

Rating only, no written review.

Simon · 24 August 2021

Agent replied · 23 August 2024

Dear Simon, thank you for giving us a 5* rating. We are pleased to see that our service is as we would expect. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Astrid · 24 August 2021

Agent replied · 23 August 2024

Dear Astrid, thank you for leaving a 5* review for our Ealing office, we appreciate you taking the time to leave us a review. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Bojana · 24 August 2021

Agent replied · 23 August 2024

Dear Bojana. Thank you for leaving a 5* review for our Ealing office. The team will be thrilled to read this. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Kavita · 24 August 2021

Agent replied · 23 August 2024

Dear Kavita, Thank you for leaving a review, we are delighted you experienced a 5* service with our Ealing office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Behrooz · 24 August 2021

Agent replied · 23 August 2024

Dear Behrooz. Thank you for leaving a 5* review for our Ealing office. We are thrilled you received brilliant service from the team. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Iain · 24 August 2021

Agent replied · 23 August 2024

Dear Iain, we are really pleased that you have received a 5* service from the team in our Ealing office. Thank you for taking the team to leave a review. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Katarzyna · 24 August 2021

Agent replied · 23 August 2024

Dear Katarzyna, we are thrilled to hear that you are pleased with the service you have received from our Ealing office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

H · 24 August 2021

5/5

Google

Rating only, no written review.

Fereshteh · 24 August 2021

Agent replied · 23 August 2024

Dear Fereshteh, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Jabeen · 24 August 2021

Agent replied · 23 August 2024

Dear Jabeen, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Ealing office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Morbid · 24 August 2021

Agent replied · 23 August 2024

Thank you for taking the time to leave us a 5* review. I am delighted to see that we have given you the level of service that we work hard to achieve. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Charlotte · 24 August 2020

Agent replied · 23 August 2024

Dear Charlotte, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Dareen · 24 August 2020

Agent replied · 23 August 2024

Dear Dareen, thank you for taking the time to submit your five star review. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Mari · 24 August 2020

Agent replied · 23 August 2024

Dear Mari, Thank you for the great five star review! I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Hamid · 24 August 2020

Agent replied · 23 August 2024

Dear Hamid, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Stephen · 24 August 2020

Agent replied · 23 August 2024

Dear Stephen, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Silver · 24 August 2020

Agent replied · 23 August 2024

We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Thomas · 24 August 2020

Agent replied · 23 August 2024

Dear Thomas, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

3/5

Google

Rating only, no written review.

H · 25 August 2019

Agent replied · 23 August 2024

Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Tara · 25 August 2019

Agent replied · 23 August 2024

Dear Tara, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Rating only, no written review.

Adrian · 25 August 2019

5/5

Google

Rating only, no written review.

Georgina · 25 August 2019

Agent replied · 23 August 2024

Dear Georgina, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertson Smith and Kempson's Google reviewsLeave Robertson Smith and Kempson a review

Awards

The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Robertson Smith and Kempson won Platinum in The Trusted Agent 2026 awards.

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