Trusted Agent profile · London
★★★★★
953 reviews across 2 platforms
1 Central Buildings, The Broadway, London, W5 2NT
Part of Robertson Smith and Kempson, see every office.
Robertson Smith and Kempson's office in London, at 1 Central Buildings, is rated 4.7 out of 5 across 953 reviews on two platforms, including 790 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with the support we received from Zarq during our property search. Always quick to answer and kept us updated throughout. Another great experience with RSK!
Dear Luis, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe are very happy with the agency. After a very bad experience with Foxton’s the best thing we could have done was work with RSK. The staff is hardworking, knowledgeable of the market and give us good and honest feedback. They rented the flat quickly and found very nice tenants.
Dear Alejandro, Thank you for taking the time to write a review about the great service you received from our Ealing Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Manager
5/5
GoogleGreat service. My research for a flat could have been even harder without RSK agents, I have to say that during all the time Reeta helped and followed all the properties I was interested in. Thanks again.
Dear Luciano, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Ealing office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleUsmaan and Gina have been great throughout our moving process . Very approachable and friendly and have made everything so much easier.
Dear Soraya, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe best experience I had here while hunting for an accomodation. Team of Han,Amy and Molly took care of every details - be it our requirement, our availability to visit apartments, paperwork/documentations - ensuring that we had a very smooth ride. Can trust their advise blindly !!!
Dear Romit, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleRented a property through RSK. Our experience with RSK has been very positive so far. The process of renting our flat has been easy and relaxing. Our estate agent (Liam) was very welcoming and friendly, and he was very quick and efficient when it came to communication.
Dear Sam, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team is fantastic, especially the lettings manager, Molly. I have worked with RSK and have always been really impressed. The team are helpful, efficient and focused on the landlord and the tenant needs. They exceeded my expectations on every level, and always operated with great pace.
Dear Nobue, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotHard-working, high achievers
We appointed RSK Acton for the sale of our flat and have been very pleased with RSK’s work. We would definitely work with them again as our first port of call. They worked really hard to get us the best possible offers on the table, leaving no stone unturned and gave us regular, detailed feedback from visits. As a local agency they know the area really well and gave us a lot of dedicated attention as customers. We also found them to be respectful in a way that many other agencies aren’t.
5/5
GoogleReally great range of properties! Han showed us exactly what he thought we would like and we picked a place after just 1 evening of viewings! He was also so professional and very helpful in answering all our questions. Looking forward to moving into our new place thanks to RSK :)
Dear Steffi, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleRobertson Smith & Kempson at Ealing Broadway help us to end the deal smoothly for buying our property. Thank you for Domnick and his colleagues' effort!
Dear G Siu Siu Tan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFantastic service. Thank you for helping me exchange on time. Definitely recommend, selina was absolutely amazing.
Dear Sonu , Thank you for taking the time to leave a lovely review regarding Selina. Kind regards, Sarah , Customer Relations Team.
5/5
GoogleHan found us the perfect home first try and contacted us before it was even on the market. The process of securing the rental agreement and getting all the information together was smooth and easy, we're very pleased with the servicePositiveQuality
Dear Rachel We are thrilled to hear that you are pleased with the service you have received from our office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHave worked with them for many years, as a buyer, seller and landlord. Very friendly and helpful team, competitive rates, and great local market knowledge.
Dear Ian,Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWorked hard from the outset at getting our property tenanted. Good advice on decoration, great comms, and attentive team.
Dear J and P Dadarkar, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRSK let my property for me, and worked hard to do so. The staff were all professional and polite, and helpful when I had questions. They have been very efficient, and I'd use them again.
Dear Vivien, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Ealing office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleVery pleasant, very efficient people to deal with and friendly ! Always replied to messages and calls…Excellent service from Ruxana
Dear Tharaka, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGina handled my flat search with great care and found me a flat I really liked. I thank the agents for a great service!
Dear Richardo, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI cannot thank RSK enough for selling our property in what are difficult market conditions. A real team effort, hard work, constructive advice and a personal touch. Special praise for Krishan and Kealey, both of whom were a pleasure to do business with. Many thanks. Chris Mitchell.
Dear Chris, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleReally thankful to Amy for helping us on our property search. She was friendly, well informed on the property she showed us and went out of her way to get back to me outside of her working hours, which ultimately helped us secure a property we love.
Dear Rachel, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service from letting agent Han, found us our ideal property in the area we were looking for and have had great property management since our move in date. Were particularly good during Lockdown 1. Cheers Han!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Max, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleWe've had great dealings with RSK, Michael in particular. He has managed the selling of our property with complete professionalism and in a timely manner. Would highly recommend the RSK Ealing team to anyone in the area looking to sell.
Dear Sarah, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleSo glad that RSK have been handling things. The team are super-efficient, super-caring and super-helpful. As a landlord, they've been a joy to work with and have made the whole process of letting out my flat as painless as possible. Would definitely recommend them.
Dear Nindz, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe are very pleased dealing with RSK estate agency. We had the pleasure Han Orkoz to be our agent and we cannot recommend him enough! He was friendly, very professional and efficient, Han helped us from the beginning to the very end. Many Thanks
Dear Gergana, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotWas very happy with the whole process…
Was very happy with the whole process at Robertson smith & kempson . Jonthan was a pleasure and extremely helpful, empathetic and on the ball, highly recommend this company
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Robertson Smith and Kempson won Platinum in The Trusted Agent 2026 awards.
