Trusted Agent profile · London
★★★★★
953 reviews across 2 platforms
1 Central Buildings, The Broadway, London, W5 2NT
Part of Robertson Smith and Kempson, see every office.
Robertson Smith and Kempson's office in London, at 1 Central Buildings, is rated 4.7 out of 5 across 953 reviews on two platforms, including 790 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIshaan was very kind and helped me wıth everything gave me so much detaıl thank you
Dear Orhan, We really appreciate you taking the time to leave such lovely comments about Ishaan. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleI was very pleased with RSK customer service in Ealing. The property consultant Ussman was very professional, helpful, polite and friendly.
Dear Huda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotA big thank you to Angelina King
A big thank you to Angelina King, who took care of us and committed 100% to give us the property as first priority and conclude the offer as soon as possible.Bubbly personality and fantastic person! Grazie mille ❤️
Dear Letizia, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat Agency, we found a property to rent with them already twice. So much more professional than other agencies we've tried. We mostly dealt with Reeta and she was super helpful in finding the perfect place for us.PositiveResponsiveness, Quality, Professionalism, Value
Dear Christine, I was delighted to read the comments in relation to our Ealing office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleWhile looking for a new place to rent we were helped by Reeta, who was always very professional and friendly. She tried really hard to find properties that would fit our requirements and we couldn't really ask for more. Would certainly recommend!
Dear Sonia, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleHave worked with Altin at RSK twice as a landlord and both times he's been friendly, professional, and managed to secure good tenants. He follows up in a timely manner without being too pushy and I've been very happy with the service I've received so far.
Dear Pendar, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleI had the pleasure of working with Michael Mott who made moving, at a very stressful time in my life, so straight forward and calm. Highly professional and responsive with all queries I had. He helped facilitate a very swift move in date which made the whole process feel seemless and efficient. I would highly recommend RSK to anyone looking to find a home quickly and in a stress free manner.
Dear Jessica, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAMAZING service and a very welcoming crew… Mr. Zarq Khattak is absolutely wonderful, professional and helpful… My thanks to him and his colleagues.
Dear Abdullaziz, We appreciate you taking the time to leave a great review regarding your experience with Zarq, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleUsmaan helped my girlfriend and I to finally find our flat. Fantastic customer service and friendly, Usmaan did go the extra mile to help us find the perfect flat for us. Provided all the information we needed and followed the process from the beginning to the end. Highly recommend him if you are looking to get the attention needed during this process that can be very stressful.
Dear Jose, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a great experience with Robertson Smith & Kempson, super helpful and Natalie was great from the start. Very happy and would definitely use again!
Dear Jordan, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAndre was amazingly professional. He took the time to listen and understand my needs. I would definitely do business with them in the near future.
Dear Luis, Thank you for your great 5 star review, and mentioning your experience with Andre in our Ealing office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GooglePretty decent and helpful. Eva was great tho!
5/5
GoogleI worked closely with Milad and Jourdan for a property that I wanted to get into. I had a very short time period to move out of my old place and they worked very fast and had everything sorted for me in about 3 days. Although, I eventually did not get into the property, I was really pleased with the high level of service they provided.
5/5
GoogleHighly recommend RSK Ealing. Michael and Kealey were very professional, helpful and responsive through the whole process - from the marketing, the viewings, the offer (my flat was under offer within 2 weeks of listing) through to final completion. Great service.
Dear Sir/Madam, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleMany thanks for showing us around properties this morning and for your help in finding a new home. It was a really good selection of properties and our brief was listended to perfectly. I would highly recommend. A special thank you to Gabriella and Liam!
Dear Rachel, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGina is amazing so helpful and so fast actually cares and will not let you down.
Dear Naomi, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRSK and Shaniyah were great with helping us find a flat. They were always very friendly and quick at getting everything sorted!
Dear Bronwyn, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleNatalie was super helpful with our flat hunt. She was quick to find us a place which suits us despite the current housing situation.
Dear Veselin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJack Donoghue was very attentive and helpful.
5/5
GoogleI have been working with Altin Ismaili and his team for over 3 years. As a landlord I consider Altin and his team at RSK to be professional, knowledgeable and customer focussed. Emil Moskofian
Dear Emil. Thank you for sharing your kind words about Altin. Your comments are much appreciated by the Ealing team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMany thanks to Duncan from the ealing office who helped us find a rental property quickly, great customer service, very professional and supportive. All in all, the process was smooth and we were delighted.
Dear Halim, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleReeta was lovely and helped us found our next home. The whole experience was easy and we felt comfortable all the way. Would happily recommend this agency to anyone looking for their future home.
Dear Andrea, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDuncan has been very helpful & efficient as he helped me & my partner move in to to a new property, he always made himself available for any questions we had and provided us with supportive advice. Thank you Duncan.PositiveQuality
Dear Ali. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMolly was so supportive and helpful!! Always on time. Molly was able to understand my needs and requirements which resulted on getting exactly what a client should expect. Will definitely recommend Molly if you are looking at new house.PositiveResponsiveness, Professionalism
Dear Adnen, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Robertson Smith and Kempson won Platinum in The Trusted Agent 2026 awards.
