Right Now Residential London reviews

★★★★★ 5/5

Google

Lindsay Bushell has been of great help during the process of finding and securing a flat. Her service was impeccable and extremely satisfying as all of our questions were answered swiftly. She was extremely good at negotiating with the landlord for our offer and helped us get approved through within a couple of working days. I would highly recommend going through Right Now Residentials for lettings in London.PositiveResponsiveness, Quality, Professionalism

Amanda · 17 June 2022

★★★★★ 5/5

Google

I had great experience with RightNow Residential. Caroline made sure I'd get to see places that meet my set of requirements and found me a flat that ticked all the boxes! Caroline also updated me regularly throughout every stage of the purchase and was extremely helpful with all my queries and issues. Thanks to her it was relatively smooth process and it saved me a lot of stress and worry!

Anna · 17 June 2022

★★★★★ 5/5

Google

This review is ONLY about my tenancy progression (establishing and start of the contract) with DANDI. Chloe was very efficient and quick to reply emails as well as friendly in her tone. I'd strongly recommend her.

M · 15 October 2024

★★★★★ 5/5

Trustpilot

Great support.

Working with Alisha at RN and have been really impressed with her approach and help - makes a huge difference in running a portfolio when you have a good managing agent and importantly individual on board. Thanks Andy.

Andrew · 16 October 2025

★★★★★ 5/5

Trustpilot

Had a great experience with Right Now…

Had a great experience with Right Now Residential. Adam was responsive and easy to deal with. The whole process felt organised and stress-free. Would recommend.

John · 5 February 2026

★★★★★ 5/5

Google

Sara was fantastic throughout the whole process! Despite us asking a lot of questions, Sara was always able to help and replied pretty much within 2 minutes of any message we sent her!! Would highly recommend the service and I can’t thank Sara enough for making the process so easy for my partner and I.

Lewis · 20 September 2023

★★★★★ 5/5

Google

Maya was amazing . So helpful and quick , clear communication . She made the process so much easier ☺️ would recommend

Olivia · 16 February 2026

★★★★★ 5/5

Trustpilot

Superb service

From Start to Finish (and even after), the service has been superb, friendly and fast. They made renting soooo sooo easy. Special mention and thanks to Mariam F. who have been with us all along our journey!

Klaus · 19 August 2024

★★★★★ 5/5

Google

Very professional and friendly. Would recommend him.

Sandra · 28 September 2026

★★★★★ 5/5

Google

It was a pleasure to work with Tanveer.

Sami · 21 September 2026

★★★★★ 5/5

Google

My experience with Alisha Leid has been great. She's very supportive and always responds promptly. She goes out of her way to easy our work. Big thanks😊 …

Gladis · 18 December 2025

★★★★★ 5/5

Google

Natalie is a polite and kind person , how ever I wasn’t successful to find my best property yet, she has done alot for me . Thank you

Atefeh · 18 December 2025

★★★★★ 5/5

Google

Amazing firm! Professional and have a incredible hard worker team! I have experience assisted by Brogan Streatfield, words can not express how professional, proactive & adaptive she was, all whilst displaying a powerful positive attitude and mannerism regardless of the obstacle! Great communication and truly is focused on helping customers find the best outcome! Give her a raise! Represents the firm magnificently.

Casean · 13 April 2026

★★★★★ 5/5

Google

I’ve always found Tanveer really helpful.

Encaged · 28 September 2026

★★★★★ 5/5

Google

First and foremost the processing was fast and transparent. The best part is they give you time and not in a rush like many others. Special thanks to Mariam Fayad, she cooperated with us since the beginning of our deal and made things happen smooth and fast paced.

Sabbahi · 19 December 2023

★★★★★ 1/5

Trustpilot

Terrible Communication, Unresolved Issues, Avoid At All Costs!

I cannot express how frustrating it has been dealing with Right Now Residential. We've been living in our flat for over a month now, and the number of issues we've encountered is mind-boggling. What makes it worse is the complete lack of communication from the agency. First, no one ever picks up the phone. When we do manage to get through, we're promised a callback that never happens. We've sent numerous emails outlining serious maintenance issues, everything from a malfunctioning boiler to a dark, unusable living room, and yet we get no responses. We've even addressed these emails to multiple people at the agency, begging for someone to help. Still, nothing. Kyah, the person supposedly responsible for our tenancy, is utterly unresponsive. We’ve had to chase her repeatedly, spending our days just trying to get a reply. When we finally managed to contact the maintenance company ourselves, they were only informed about one issue, the boiler. The list of problems is much longer: broken shower doors, doors that don’t close properly, and all the lights in the living room are out! Despite bringing these issues to their attention multiple times, nothing has been resolved for one whole month. It is so frustrating to keep sending emails for which we never receive a reply. We’ve been more than patient, but living in a flat with no proper lighting, an unreliable boiler, and non-functional doors is unacceptable. This agency seems to have no regard for their tenants' wellbeing, and we are expected to pay rent for a place full of issues. Right Now Residential is causing us a lot of stress and discomfort. We’re fed up with being ignored, and I wouldn’t recommend them to anyone. Save yourself the headache and go elsewhere!

Camilla · 11 October 2024

★★★★★ 5/5

Google

Chole was an amazing help and really put me at ease. She was there for me when I needed and quick to reply to any messages I had with questions or queries. Will be back to Right now Residential in the future

Ranga · 17 April 2024

★★★★★ 5/5

Google

We had a very good experience with Denim Islam. He is very helpful and communicates very well. Thanks to him, we started the process of our flat quickly. He answered our questions clearly and quickly throughout the process. He took note of the problems we saw in the house even before we rented it, and this proactive behavior impressed us. Thank you Denim and RightNow!

Ekin · 17 June 2022

★★★★★ 4/5

Google

Good service overall

Adel · 6 October 2026

★★★★★ 5/5

Google

I recently viewed a property in Mill Hill with Right Now, and although I didn't end up going for it because of the distance from my work, Rohaan was fantastic throughout the whole process. He was super understanding of my situation and kept me informed every step of the way. Really appreciated his professionalism and how easy he made everything. Would definitely recommend!

LP · 8 October 2024

★★★★★ 1/5

Google

I use them for many years as a landlord but the company has gone completely downhill now. They change rules without warning or agreement and do not release funds on time. If you are a landlord do not give your propery to them as they do not protect your interest and openly lie. what has gone wrong: a boilet needs changing but RightNowResidential cannot manage the tenant to allow access to the workers. Photos need to be taken, the tenants obstruct access and RightNowResidential is not doing anything about it. Why would they? They keep pocketing their management fee. Avoid ! Avoid ! After the tenants vacated, RightNowResidential says that the flat was professionally cleaned and everything is in order. But see below the pictures of the flat !!! Avoid them, they are simply lyers

Eric · 22 September 2024

★★★★★ 5/5

Trustpilot

I just moved in to the property

I just moved in to the property, the tenancy progression was fast and efficient, a big thank you to Mariam who helped us a lot! Will definitely recommend here to my friends!

Hou · 19 September 2024

★★★★★ 5/5

Trustpilot

Mariam Fayad was excellent in my move in!

Mariam Fayad was excellent in expediting my move into my new studio and helped alleviate a lot of stress that comes with a new move and continues to show support even post move which I deeply appreciate. I highly recommend and rate her

Suren · 25 February 2024

★★★★★ 5/5

Trustpilot

Tenancy procedure experiene

The tenancy procedure was very clear and straight to the point. I received a lit of assistance especially from Chloe, she was a big help regarding my tenancy procedures, always quick to act, very nice to talk to and she helped me to finish my procedures as fast as possible so I can move in without any inconvenience. I truly appreciate the help that was given to me.

Aliyath · 27 February 2025