Trusted Agent profile · London

Right Now Residential London reviews

★★★★★ Excellent

702 reviews across 2 platforms

108 Maltings Place, Tower Bridge Road, London, SE1 3LJ

Right Now Residential's office in London, at 108 Maltings Place, is rated 4.5 out of 5 across 702 reviews on two platforms, including 577 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

577

Reviews on Google

This office

Trustpilot logo

125

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Right Now Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Noah Johnny and other people from Right Now Residential for my rent renewal, and I couldn't be more satisfied with the experience. Noah went above and beyond to ensure a smooth and fair process. Despite the current market trends, my rent renewal was handled with professionalism and care. The communication was excellent, and I appreciate the effort to keep my costs reasonable.

Roberto · 19 December 2023

Agent replied · 16 June 2024

Thanks Roberto!

5/5

Google

Highly recommend Right Now Residential for anyone looking for a new home. Jakub especially has been a very responsive, kind and detailed agent. Can't recommend enough!!

Amrita · 5 October 2026

Agent replied · 12 October 2026

Hi Amrita, Thank you for recommending us, we really appreciate your kind words about Jakub and the service he provided., Right Now Residential Team

5/5

Google

When you’re on a property hunt, you are already stressed out. But if you’ve an agent that shows you around with enthusiasm and positivity, it just makes things so easy! Tee, is one such person. She was extremely helpful, guided me about areas and even cared to follow up later if I found something that I was looking for. Home viewing was indeed made easy on that day and all Thanks to Tee from Right now!

Meenu · 17 June 2023

Agent replied · 16 June 2024

Thanks Meenu. Hope you’re enjoying your new home!

5/5

Google

We moved to the UK newly and we’re in a rush to find a suitable place to live. Donovan was our agent and he made the process so SO smooth. He was very accommodating, walked us through the whole process and was even corresponding with us after hours so that we could get moved in as soon as possible. He was great, and we had a great experience with Right Now Residential as a whole.

Chioma · 17 June 2023

Agent replied · 16 June 2024

We hope you love your new property!

5/5

Google

Donovan was handling our request. We initially contacted him for a property which was over our budget. Upon mentioning that, Donovan actually went out of his way to show us properties that matched our preferences. All the properties were really well built, were in good locations with excellent connectivity and were beautifully furnished. Donovan was easily reachable and was very patient with our doubts and requests. Had a very good experience, highly recommended.

Anshuk · 17 June 2023

Agent replied · 16 June 2024

Thanks for taking the time to leave a review

5/5

Trustpilot

Excellent and impressive

I recently rented flat through them, and I couldn't be more impressed with the experience. From start to finish, the team was incredibly efficient, well-organised, and impressively quick in handling every aspect of the process. What stood out was my agent, Brogan, professionalism and friendly demeanor. Communication with her was prompt and clear, and I always felt well-informed and supported throughout. Whether it was arranging viewings, handling paperwork, or finalising the move-in details, everything was managed seamlessly and with genuine professionalism.

Joan · 4 June 2025

Agent replied · 23 December 2025

Hi Joan, thank you so much for taking the time to leave a review, we really appreciate it. We are delighted that Brogan and the team provided you with exceptional service and hope that you will be very happy in your new home.

5/5

Google

Noah from Right Now Residential has been extremely helpful in assisting me with extending my tenancy due to needing more time to find a property. Despite me changing my mind twice, Noah has accommodated my request with so much ease which has brought a lot of stress down! Thanks Noah - your help and professionalism is much appreciated.

Tahreem · 17 May 2024

Agent replied · 16 June 2024

Thanks for a great review, Tahreem!

5/5

Google

Had a viewing with Jakub in 2 of the properties and he was very accommodating, easy to talk and work with.

Lester · 6 October 2026

Agent replied · 12 October 2026

Hi Lester, Great to hear that Jakub made your property viewings such a positive experience. Thanks for taking the time to share your feedback!, Right Now Residential Team

5/5

Google

I've had the best experience with Right Now Residential. Chloe Duong has been an absolute star. She made sure the contracting process was as quick and transparent as possible, addressed all my questions in a timely manner. I felt supported every step of the way and would highly recommend this agency to everyone looking to rent in London.

Kris · 13 May 2024

Agent replied · 9 December 2024

Thanks for a lovely review!

5/5

Google

I had very good experience with Right Now team especially Denim and Tanveer. I approached Denim Islam for a property and within 1-2 hours he shared one of the best studio apartment in city and all the process completed in next day itself. Tanveer Ali also very professional and answered all my questions and made all processes easy. I strongly recommend this company to anyone looking for renting property around the city.

Kiran · 17 June 2023

Agent replied · 16 June 2024

Thanks Kiran!

1/5

Google

I rented a furnished unit in Croydon from them. Tenancy starting 14OCT2024. Rent was paid and was told I could move from the North and everything would be ready on 14OCT2024. We get to the unit and it ends up being unfurnished. Tried calling the property manager and their only response was that the office would be closing soon and to call again the next morning. Called the company this morning and the most helpful customer service attendant I have ever encountered, said that there is nothing she could do and we should just wait in the unfurnished apartment until someone deemed the case serious enough to get back to us.

Justin · 16 October 2024

5/5

Google

I had a shocking start to my tenancy with right now residential but Brogan was quite honestly what rescued my opinion of the company. She was impressively responsive, understanding and got the job done even when it wasn’t an issue to do with her department. In a world where we’re all busy, every business needs a Brogan to hold things together and get things done. Thank you again Brogan, you honestly deserve a promotion for the huge asset you are to Right Now Residential.PositiveResponsiveness

Mrinalini · 27 August 2022

Agent replied · 26 August 2024

Thank you for taking the time to contact us. We truly value your comments and have given Brogan a big pat on the back for such a superb job!

5/5

Google

I had one of the best customer service ever by Mariam, Fatima, and Rachele. They are super responsive. Thank you.

Dn · 5 October 2026

Agent replied · 12 October 2026

Hi Dn, Thank you for the brilliant feedback, we’ll make sure Mariam, Fatima and Rachele see your kind words!, Right Now Residential Team

5/5

Google

Myself and my wife were very happy with the service provided by Right Now Residential and in particular, Sara Julien & Mariam Fayad. Especially Sara was always responsive to our emails, friendly and professional right from the beginning. The process was efficient and it was clear at all points the stage in the process we were at. Will 100% recommend them.

Saad · 17 February 2024

Agent replied · 16 June 2024

Thanks for a lovely review, Saad!

5/5

Google

Tanveer at Right Now Residential was very helpful, professional, and friendly throughout. He made the whole process smooth and stress-free. Highly recommend!

Raniya · 21 September 2026

Agent replied · 12 October 2026

Hi Raniya, It’s great to hear Tanveer’s friendly and professional approach helped take the stress out of the process and kept everything running smoothly. Thank you for taking the time to leave us a review., Right Now Residential Team

5/5

Google

I've had the best experience with Right Now Residential. Chloe Duong has been an absolute star. She made sure the contracting process was as quick and transparent as possible, addressed all my questions in a timely manner. I felt supported every step of the way and would highly recommend this agency to everyone looking to rent in London.

K · 17 April 2024

Agent replied · 16 June 2024

Thanks for a lovely review!

5/5

Google

Amazing service from Tanveer, he was efficient and very helpful and made the renting process a lot easier! He is prompt with his responses and goes through everything thoroughly! He is a polite and pro active person and it was a joy having him guide me through the process! Would definitely recommend this agency and especially Tanveer! He takes care in what he does and really does go the extra mile.

Shalini · 17 June 2023

Agent replied · 16 June 2024

Thank you - we are glad you’re happy and wish you well in your new home

5/5

Google

I had a good experience of viewing and Jakub always replied on time and offered necessary information about the property

Ruolin · 28 September 2026

Agent replied · 12 October 2026

Hi Ruolin, Thank you for sharing your experience. We’re pleased Jakub kept communication prompt and made sure you had all the information you needed during your property viewing., Right Now Residential Team

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Noah Johnny for my rent renewal, and I couldn't be more satisfied with the experience. Noah went above and beyond to ensure a smooth and fair process. Despite the current market trends, my rent renewal was handled with professionalism and care. The communication was excellent, and I appreciate the effort to keep my costs reasonable.

Roberto · 13 December 2023

Agent replied · 23 August 2024

Thanks for a lovely review!

4/5

Google

Me and My partner Kaira rushed into putting a holding deposit down on a Property before viewing as we were getting desperate to find somewhere to live. To our dismay the property was in a poor condition due to previous tenant and not somewhere we would want to live. I want to say a big thank you to Samia for being kind and by some miracle getting our holding deposit back for us. She is a lovely person and really saved us from our own mistake. Thank you again Samia ! :)

Douglas · 22 September 2024

5/5

Google

Top-notch service from our agent Bradley Snape! It would be very hard to find someone as professional as him. Bradley was extremely enthusiastic and hard-working, nearly always giving immediate and clear responses to my enquiries even at late hours. He answered questions before I even asked them. He was highly efficient, informative and transparent throughout the entire viewing/renting process (booking arrangements and negotiations were done at light speed) and I truly appreciate all his help. I've learnt a lot! ☺✨ Tl;dr: Bradley certainly deserves bonus pay. 😎PositiveResponsiveness, Professionalism

Emily · 17 June 2022

Agent replied · 16 June 2024

Thanks Emily!

1/5

Google

If I could give this place no stars I would. These people can lie! When you come in for a tour(on time) they will have you waiting because they want to socialise(I never got greeted btw) and never received an apology. The apartment they showed me was clean and nice. But when I moved in my Lord was it dirty! The sink had stains, the cupboard had crumbs, it was filthy.! Also, as I was walking out the building I overheard Dom Moore talking about a resident to potential renters(so unprofessional). This place is a joke. Do yourself a favour, don’t move here. It isn’t worth it.

Momo · 17 June 2022

Agent replied · 16 June 2024

We are sorry you feel this way Momo W. We are speaking to you currently about your maintenance issues and will do our best to ensure you enjoy your stay

5/5

Google

Tiegan was amazing from start to finish! We viewed a couple of flats within a complex in London and she made the process so seamless and easy. She really pushed for us to get the flat we wanted and ended up securing it for us - we are over the moon with our new home and cannot thank Tiegan enough. She showed the perfect balance between friendliness and professionalism. The process from start to finish was complete in 2 days! I would definitely highly recommend Tiegan to anyone in the future! Thank you so much - you're a star! :)PositiveResponsiveness, Quality, Professionalism, Value

Codie · 17 June 2022

Agent replied · 16 June 2024

Thanks Codie. We are pleased we could help!

5/5

Google

We have recently purchased a flat through Right Now Residential. Caroline, who was there right at the start of showing us the flat until the very end was absolutely amazing. Very rarely do I see a person so dedicated, friendly and professional. She worked extremely hard making sure that all communications and issues were managed effectively. Most importantly of course being that completion was executed on time. Usually, buying new home is very stressful, Caroline made sure that the whole experience was a pleasant one. Thank you so much Caroline and the team!PositiveResponsiveness, Quality, Professionalism

Livia · 17 June 2022

Agent replied · 16 June 2024

Thanks so much LIvia. We hope your son is enjoying his new home.

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Read Right Now Residential's Google reviews

Questions about Right Now Residential London

Has Right Now Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Right Now Residential, London won Trusted Agent.

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