Trusted Agent profile · London
★★★★★
702 reviews across 2 platforms
108 Maltings Place, Tower Bridge Road, London, SE1 3LJ
Right Now Residential's office in London, at 108 Maltings Place, is rated 4.5 out of 5 across 702 reviews on two platforms, including 577 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Right Now Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Right Now Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSince I was looking for an apartment from Dubai, UAE I.e. before arriving to the UK. Tanveer from Right Now has helped me find 1 bedroom apartment of my choice. He is very prompt at providing his feedback and the whole process to secure an apartment was quite smooth. Really appreciate again Tanveer. Thanks, Sachin
Thanks for taking the time to leave us a review. We hope you love your new home
5/5
GoogleAmazing services and easy process for getting your house. Chloe duong and josh wilson is very helpful for any stage process. We are very happy to get the support from right now residentials. Thank you thank you so much chloe and josh wilson for all.
Thanks for a lovely review, Arjun!
5/5
GoogleVery smooth process, and thanks to Mariam for her help, when problems arose, she provided great assistance!!
5/5
GoogleI had a really great experience with Enzo and Right Now Residential. I was able to view a place within a day of reaching out and secured it the next week. Enzo is very professional and will help find what you need and is very quick to respond to all questions. Highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic agency to work with, extremely quick and professional. We saw the property on Thursday, by Friday evening it was ours - leaving us ready to move in the following week. Would highly recommend to anyone looking to rent! A special mention to Denim Islam for his expediency throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat experience with Bleona who helped me find somewhere to rent - top tier customer service
5/5
TrustpilotWould highly recommend Right Now…
Would highly recommend Right Now Residential for being so flexible and responsive agency. Chloe has been brilliant and addressed all my queries immediately 😊
5/5
GoogleI came across Alisha Leid in a professional capacity and she was courteous and professional at all times. Nothing was too much trouble. Highly recommend.
1/5
TrustpilotI had a highly disappointing experience…
I had a highly disappointing experience with Right Now Residential. From the moment we decided to rent a property through this house agent, things took a turn for the worse. Our troubles began as soon as we paid the holding deposit for our chosen property. At this point, we requested the tenancy agreement, a standard and crucial document in such transactions. However, we were met with unresponsiveness and a significant delay. The agreement was only provided to us on the listed tenancy start date, which was not only inconvenient but also left us feeling uncertain about the entire process.Our grievances didn't end there. After two years of tenancy, we decided to move on and requested the return of our security deposit and advance rent, as any tenant would rightfully do. Unfortunately, the agent's unresponsiveness persisted, and we were left in the dark. Despite our multiple attempts to communicate and rectify the situation, we received no response from the agent.It wasn't until the property management team intervened and persistently followed up on our behalf that we finally managed to get the deposits and rent back. However, this process dragged on for an excruciating three months, causing us unnecessary stress and financial strain.Our overall experience with Right Now Residential was nothing short of a nightmare. Their lack of communication, delayed responses, and apparent disregard for tenant concerns made it clear that this agent does not prioritize the well-being of those they serve. I would strongly advise anyone looking for a reliable and responsive house agent to steer clear of Right Now Residential. Our experience was marred by constant frustration and uncertainty, and I wouldn't wish this ordeal on anyone else.
5/5
GoogleTanveer was really helpful in the whole process and made it smooth..kudos to the team
Thank you for taking the time to let us know you had a great experience
5/5
GoogleHad a great experience with Lucas, he was very professional, friendly, and helpful!
5/5
GoogleI've been fortunate enough to work closely with Right Now Residential for around 5 years now, and the staff are all fantastic! … More
5/5
GoogleEnquired about a property, to which Ben contacted us and arranged a viewing straight away. Since the initial enquiry, we have been beyond impressed with Ben's quick response and professionalism. We regularly see Ben at the property that we are renting, and he always takes the time to stop & chat. Couldn't fault right now residential at all and definitely not Ben's exceptional service! Highly recommend
5/5
GoogleI found my absolute dream flat and rented it through Brogan. She is the most helpful and friendliest estate agent I have ever dealt with. She arranged all promptly and seamlessly. Thank you for this wonderful experience and making my London living dream come true!
5/5
GoogleWas a very good experience. Chole was very kind and helpful, she handled my case very nicely.
5/5
GoogleI was given a great viewing by Dom Moore who was very engaged, professional and willing to answer all of my questions. He responded quickly to messages and was able to help me with picking a room and finalising details. Based on this impression, I can highly recommend this agency :)
Thanks Thomas! Happy to be of service
5/5
GoogleMariam helped my wife and I getting through all the administration process to get the flat that we want. As we are experiencing renting in London for the first time, Mariam’s prompt response on every steps really helped us throughout this process. Thank you, Mariam!
Thank you for a lovely review!
5/5
GoogleWe’re in our last stages of moving to a beautiful new flat we found through right move residential. Huge thanks to denim, he’s been so great and fast with any communication and queries. Got the ball rolling straight away even with my crazy work hours and has been a pleasure through what should be a stressful process haha. Thanks a bunch!!🙏🏽🙏🏽PositiveProfessionalism
Thanks so much for taking the time to write us a review and wonderful to hear we were able to take some of the stress out of moving - it’s what we strive to do!
5/5
GoogleHad a fab experience with Bleona who helped me with finding an apartment - she answered all of my questions and made sure that I knew what I was doing! Mariam, who progressed my tenancy, had been AMAZING and extremely helpful throughout the process of my documents and whatnot being completed: always ready to answer my questions as well! Overall, a fab experience!
5/5
GoogleA very professional and positive team. Denim was always on hand to help with help and his vibrant enthusiasm to assist with my repetitive and often inane queries show that they care about tenants. A tough year for this market but I wish this team all a healthy and successful 2021.
1/5
GoogleThe worst experience I've had to-date from a letting agency. Unfortunately the property management was taken over half way through our two year lease to these guys and that was the beginning of the downfall. Pressured to extend the lease even though we asked for a weeks extension so we would have more info on our financial position for the coming year, told no. Asked to extend the lease for a month or two while we house hunt, told no, we were told the owner was doing renovations so we had to leave, no renovations took place. I strongly believe we were pushed out of the apartment so the agency could put it on the market for nearly 35% more than what we were paying. Wouldn't answer calls, basically just terrible service, even our concierge was telling us the service to them was horrible as well (e.g. dealing with known airbnbs, rightnow doing nothing about them even though they're not allowed). Also, kept our deposit for over three months without any information on why it was being held, only for us to find out they never took over the deposit and it was still sitting with the previous property management company. Avoid like the plague.
5/5
GoogleDenim is really an amazing guy for helping me out to find a house as per my needs. He was quick enough to acknowledge and let me know to rush to get the house before someelse wud take it. Thanks a lot Denim. Would recommend this estate agency. Thanks Denim.
5/5
GoogleDenim and the team at Rightnow Residential have done an excellent job with letting my property out over a number of years now. There has hardly been a gap between tenancies and the quality of tenant has always been good. Thanks to them and particularly Denim Islam this time round.
5/5
TrustpilotMariam provided excellent service…
Mariam provided excellent service throughout my tenancy process. She was attentive, responsive, and guided me through each step with professionalism. Her support made the experience smooth and stress-free. Highly recommended!
Thank you for taking the time to leave us a review Lily. We are so pleased to know that the team provided you with a high level of service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Right Now Residential, London won Trusted Agent.
Tell us what you need and we'll put you in touch. Right Now Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
