Right Now Residential London reviews

★★★★★ 5/5

Google

Evija manages the property we live in. We faced some problems of an urgent nature over a holiday period. Given the timing, we were extremely stressed about finding a timely resolution. During this period she was quick to respond and very professional in finding a resolution to a problem which involved multiple stake holders. We are so pleased to have someone so efficient manage the property we live in. Exemplary customer service!PositiveResponsiveness, Quality, Professionalism

Pratima · 24 January 2022

★★★★★ 1/5

Google

Positive experiences with this company end as soon as you sign the tenancy contract (they are estate agents after all, sigh). …

Yanna · 19 March 2026

★★★★★ 1/5

Trustpilot

Don't recommend Antigallican

I had to move out of Antigallican because there was a family with a baby under one year old crying loudly in the middle of the night. When I moved in, I didn't know that the agency rented studio flats to families with children. There are more than four families with kids living in tiny spaces less than 9 square meters each, and the noise is unbearable because the walls are so thin and children make lots of noise. It seems like the agency doesn't care about the tenants' peace and quiet. Despite all agencies saying that studio flats aren't suitable for children, Right Now Residential doesn't seem to care if you can't sleep or if babies cry at night. I had no choice but to leave. So, if you want to get a good night's sleep, you better find a place without so many families with babies. Best avoid Antigallican if you want to sleep. High price to pay for a tiny space and lots of noise. No, thank you.

Danielle · 9 April 2024

★★★★★ 5/5

Google

My partner and I have experienced really great service from Right Now Residential. Thanks to Dawn in particular for a very efficient job in always responding promptly to our requests. She was very supportive and professional right from the beginning. She has kept us up to date with everything which has been really appreciated! We would highly recommend Right Now Residential.PositiveResponsiveness

Athina · 17 June 2021

★★★★★ 5/5

Google

My estate agent Joel Hobby was such a pleasure to work with. I always had so many questions for him and he always responded to my enquiries right away. Living abroad, it was hard for me to find a place to live, but Joel helped me take videos of all the apartments I was interested in, going above and beyond to help me find a suitable place to live.

Cindy · 18 June 2018

★★★★★ 5/5

Google

Tanveer was excellent from initial enquiry through to completion of my lease

Tony · 17 June 2023

★★★★★ 5/5

Google

I couldn't have asked for better customer service from my agent Donovan who helped me find my perfect flat! He really helped expedite my move in and his willingness to answer any and all questions or concerns that I had really helped calm me down during what would usually be a very stressful process. I would definitely recommend him :)

Sarah · 17 June 2023

★★★★★ 5/5

Google

Mr Lucas from the Right Now Residential gave us full and proper information about the flat. Very Genuine and Humble

Krunal · 26 March 2026

★★★★★ 4/5

Google

I have just rented a studio from Right Now Residential and one person who stood out for me was Mariam. She’s been very helpful, patient, respectful and informative, replied immediately to every query I had. It was a pleasure dealing with her. She made the process easy and simple. On the other hand Remy who showed me the flat was very rude and could learn a thing or two from her colleague.

Marts · 12 August 2024

★★★★★ 1/5

Google

Please do not go with RightNow residential as we completed our tenancy 5 weeks ago and the team is very unresponsive in returning the deposits that they happily ask for when we move in. Secondly a lot of issues we reported were not acknowledged properly or delayed to an extent that you start living with those issues. At the same time very active when its time to renew the contract or when the rent is delayed by even a single day.

Harneet · 18 March 2024

★★★★★ 5/5

Trustpilot

Good communication and support

Miriam was the agent dealing with my tenancy. There was good communication and transparency which made it soo much easier for the move in progression.

Lillian · 24 July 2024

★★★★★ 5/5

Google

Kimberly is very kind and sweet who give me the home demo. She is very thoughtful. Love her service 💕 …

Haoxuan · 22 September 2024

★★★★★ 5/5

Google

Stephanie was such a pleasure to work with! She answered all our questions and responded very quickly. I would 100% recommend!

Manahil · 17 June 2022

★★★★★ 5/5

Google

Tanveer has been really good in terms of communication and gives you updates on everything. I would recommend him to anyone

Kamal · 17 June 2022

★★★★★ 1/5

Trustpilot

Posts marketing letters to grieving families to capitalise on death

Vultures. When my late sister died we placed her shared ownership property on the market. As these types of properties have strict valuation rules, we were not able to sell the property for a long time. This company looked up the ownership of the flat and obtained my late sister's name and chose to write a few letters to her, telling her how she could sell her flat quickly. I had already returned the first to sender to ask them to stop but they ignored that.I know that the name was obtained from the title deeds - however just because that can be obtained, it does not mean that companies are permitted to send direct marketing to property owners.It was extremely upsetting and when I emailed the company to ask them to stop - there was no apology. The sales manager just emailed back and upset me further by telling me it wasn't a GDPR breach and how they had every right to do what they do. They had just used the publicly available information accessed via a system called Spectre. Just because information is publicly available - that does not mean you can send marketing if someone has not opted in. Receiving letters addressed to my late sister was very upsetting and unnecessary, just because this company wants to win new business.

London222 · 29 February 2024

★★★★★ 1/5

Trustpilot

Do not recommend the agency, completely unresponsive

Please do not go with RightNow residential as we completed our tenancy 5 weeks ago and the team is very unresponsive in returning the deposits that they happily asked for when we moved in. Secondly, a lot of issues we reported were not acknowledged properly or delayed to the extent that you start living with those issues. At the same time very active when it is time to renew the contract or when the rent is delayed by even a single day.

Harneet · 23 February 2024

★★★★★ 5/5

Google

We spent half a month trying to rent an apartment in London. And Tiegan gave us the best viewing property experience. She show us the available apartments in detail, as well as the facilities in the building. She answer every question about apartment perfectly. We were impressed by her kindness and professionalism! The contract signing was also smooth.

Xiao · 17 June 2023

★★★★★ 5/5

Google

I completed a move on my first property in the Summer which was led by Caroline in the Tower Bridge office. As a first time buyer, Caroline helped advise me through the whole process & managed all parties well (including outside of work hours) to ensure a quicker than anticipated turnaround from Offer being accepted to Completion. Couldn't have asked for a better service & would 100% recommend.

Matt · 17 June 2022

★★★★★ 5/5

Google

I was quite lucky to come across Right Now Residential Agency while searching for a place to rent around Croydon area, and had an exceptional service by Tanveer. He guided me through the application process and was ready to answer all questions I had. I would definitely recommend this agency if you're looking to rent in Croydon!

Michelle · 17 June 2023

★★★★★ 5/5

Google

Tallie is been super responsive. The best agent I’ve been dealing with since I moved to England.PositiveResponsiveness, Quality, Professionalism

Andrea · 17 June 2022

★★★★★ 1/5

Google

Nice property and room, but customer service is not great. Had WiFi issues for over 5 months now and nothing has been done to fix it, they don't seem to care.

Nathaniel · 9 November 2024

★★★★★ 5/5

Google

Illinca has been providing me with some valuable support during a very challenging time with L&Q. Greatly appreciated!PositiveResponsiveness

Hannah · 17 June 2022

★★★★★ 1/5

Trustpilot

Absolutely 0/10

Absolutely 0/10. Rats, mice, mould and no WiFi. AVOID at all costs! There are 30+ rats ive seen on the property in the last month. Even the cleaners are afraid to work here.

Anwar · 3 October 2024

★★★★★ 4/5

Trustpilot

Helpful tenancy progression

Mariam was really helpful in progressing our tenancy agreement in the tight timeframes after legal for landlords took a while to complete our referencing.

Liam · 6 June 2024