Right Now Residential London reviews

★★★★★ 5/5

Trustpilot

Easy Renewing Process

I was working with Noah Johnny in the process of renewing my rent contract, he was very helpful in explaining some of the process & also speedy with expressing any of my concerns/questions to the landlord!

SAFILMS · 21 January 2025

★★★★★ 4/5

Trustpilot

I recently used Right Now Residential…

I recently used Right Now Residential Letting Agency to find a new apartment, and I couldn't be happier with their service. From start to finish, the team was professional, attentive, and incredibly helpful. They took the time to understand my needs and preferences, showing me several properties that perfectly matched my criteria. The entire process was smooth and stress-free, and I moved into my new home without any issues. I highly recommend Right Now Residential Letting Agency to anyone looking for a reliable and efficient letting service!

Pooja · 19 July 2024

★★★★★ 5/5

Google

Great service all around and special thanks to Donovan & Tsion for helping me through the letting process.

Yash · 17 June 2023

★★★★★ 5/5

Google

Always had a good working relationship with Right Now and in particular Thanisha.

Anthony · 20 October 2023

★★★★★ 5/5

Google

Donovan was really quick and helpful he helped us find a really suitable apartment in no time

Win · 17 June 2023

★★★★★ 5/5

Google

Extremely responsive and supportive, Denim is a rockstar. Whole experience was very smooth and he was very quick with response on every step. Fully recommend Right now.

Vaibhav · 17 June 2022

★★★★★ 5/5

Google

I have rencently rent a property through Right Now Residential from abroad and had an excellent experience with Denim! Since I'm in urgent need of a property and I'm renting from abroad, the process is more complicated than usual. Denim has contacted me with a video of the property in the first place, which saved a lot of time, and helps me through the whole process patiently. He always answers my questions very timely so that my case could be settled in the shortest time possible.PositiveResponsiveness, Professionalism

Wei · 27 August 2021

★★★★★ 5/5

Google

Very responsive and organised team! We felt that our queries were responded to promptly. Fatima and Mariam were particularly helpful in progressing our move :) Thanks!

Lauren · 22 September 2024

★★★★★ 5/5

Google

Thank you Mariam for your outstanding service. I and my partner are super happy with the way you deal with us. We cannot thank you enough

Usman · 22 September 2024

★★★★★ 5/5

Google

I had a great experience with Right Now Residential. Communication with Mariam is always nice and helpful. She responds very quickly to all of my inquiries and generally is very supportive.

Aleksandrs · 27 June 2024

★★★★★ 5/5

Trustpilot

Noah was very helpful and accommodating…

Noah was very helpful and accommodating during the tenancy renewal.

Ram · 10 November 2023

★★★★★ 1/5

Google

Properties introduced to me randomly not based on my requests. Agent was totally unconnected when reconfirming an appointment. Infos posted in rightmove always be modified. I dont think this is a normal act

Yl · 17 May 2024

★★★★★ 5/5

Trustpilot

Exceptional Service and Seamless Experience with RightNowResidential

I have been renting a flat from RightNowResidential for a year and have just renewed my contract. My experience has been overwhelmingly positive. The onboarding process was seamless, allowing me to move in without any issues. I'd like to extend a personal thank you to my property manager, Valerie Proctor - Senior Property Manager, for promptly addressing all my concerns and always being exceptionally friendly.Additionally, I appreciate Constantin Alucai, the contractor who has adeptly handled most building-related issues. Chris Mariampillai from the knowall team deserves recognition for swiftly resolving an internet connectivity issue with our line provider. I must also commend Noah Johnny - Senior Renewals Negotiator, for managing the contract renewal process with true professionalism.All team members have been incredibly friendly and helpful. While issues are inevitable, the way they handle them with exceptional professionalism is truly appreciated. Thank you!

Vladislav · 3 June 2024

★★★★★ 5/5

Google

Thanks to Bobby Sehmi for his assistance with cancelling a parking fine I received on my new car before I could put my permit in the window - took a bit of extra stress of my shoulders, especially given the year we've had. Also Bobby has been great with informing us of issues at the property, and getting them resolved quickly. Top job!!!PositiveResponsiveness, Professionalism

Matt · 17 June 2021

★★★★★ 5/5

Google

Absolutely genuine attention and great problem solving skills. We have had quite a few incidents over the past 6 months for which we have approached Right Now Residential. Each one of them were dealt with thoroughly, effectively and at rapid speed. The person we dealt with, Evija, was phenomenal in her handling of each request. In some specific instances, she went out of her way to ensure we were okay as well as dealt with the issue seamlessly. Her stakeholder management skills and her sharpness to get things done is exemplary. Her problem solving skills, her professionalism and her tenacity were exhibited when she was the crucial cog between the tenants (us), landlord, building management, contractors and neighbours (as it was a multi-flat issue). Top notch customer service.PositiveResponsiveness, Quality, Professionalism

A · 17 June 2021

★★★★★ 5/5

Google

I had a good experience with Right Now Residential and the agents Remy and Mariam. They were very kind and professional and I got quick responses to all of my questions. When the landlord decided not to sign the contract last minute, they offered me to visit another flat close by that I'll move in soon.

Janice · 19 December 2023

★★★★★ 5/5

Trustpilot

Great experience

Great experience. I was talking to Chloe and she was handling my case. And was very polite and very helpful. I would like to recommend her to everyone. Cheers

Vasu · 19 July 2024

★★★★★ 5/5

Trustpilot

I had a great experience with Right Now…

I had a great experience with Right Now Residential. Communication with Mariam is always nice and helpful. She responds very quickly to all of my inquiries and generally is very supportive.

Aleksandrs · 4 June 2024

★★★★★ 5/5

Google

I had a great experience with rightnow residential. Donovan helped make the process of agreeing my let seamless, despite the fact that I was abroad throughout the process. He was easy to contact and helped me reach an optimal agreement. Thanks Donovan and the letting team.

Rana · 17 June 2023

★★★★★ 5/5

Trustpilot

Exceptional Service from Mariam!

I had to move from Paris to London for my new job, it was very scary at first but my experience with Right Now Residential has been positive throughout the whole process! Mariam, in particular, deserves special mention for her outstanding support throughout the entire process. She was incredibly helpful and responsive to all my queries and concerns, providing assistance and guidance at every step.I cannot recommend them highly enough to anyone looking for reliable and trustworthy assistance with their accommodation needs, especially for those relocating from abroad.Thank you again Mariam.

Sarah · 2 May 2024

★★★★★ 5/5

Google

Excellent Service by Adam at Right Now Residential. He is extremely professional, helpful, friendly and answered all my questions. Thank you

Kaz · 2 April 2026

★★★★★ 5/5

Google

My experience with right now residential was excellent.. As Denim was too good and even professional in dealing with us. And everything was at ease and proper timings, Even documentation done in time. No Negative comment as such. But Thank you denim for giving us very well accommodations at very nice place too. THANK YOU FOR THE SERVICE. 👍🏻💯PositiveResponsiveness, Quality, Professionalism, Value

Delvin · 17 June 2021

★★★★★ 5/5

Google

Tanveer is the best realtor around. Top level of customer service from him!

Mrbobjeff · 17 June 2023

★★★★★ 1/5

Google

Where do I even begin with this flat management agency? From the moment I stepped foot into one of their properties, it was like entering a nightmare. The incompetence of their staff was unparalleled, as if they were actively trying to sabotage any chance of a smooth living experience. First off, the communication was abysmal. It was like trying to get blood from a stone whenever I needed to contact them about a maintenance issue or a simple inquiry. It's as if they were allergic to responding to emails or answering the phone. And when they did finally bother to respond, it was with such a lack of professionalism and care that it made me question if they even knew what they were doing. Let's talk about the upkeep of the property. It was clear that maintenance was not a priority for this agency. The walls were peeling, the plumbing was a disaster waiting to happen, and don't even get me started on the pest problem. It was like living in a scene from a horror movie, except there was no dramatic climax to make it remotely entertaining. And don't even get me started on the fees. It's like they were making them up as they went along, charging exorbitant amounts for services that were either never rendered or done so poorly that it was laughable. Overall, if you're looking for a flat management agency that excels in incompetence, indifference, and sheer disregard for their tenants' well-being, look no further. This agency sets the bar so low, it's practically subterranean. Save yourself the headache and run in the opposite direction. 1 star is too much for them.

Rita · 17 April 2024