Right Now Residential London reviews

★★★★★ 5/5

Google

Tanveer was amazing when helping us secure our new flat. So helpful and responsive throughout the entire process. Really appreciate it, thank you! :)

L · 17 June 2023

★★★★★ 5/5

Google

Natalie was kind + accommodating while she lead us through viewings

Hunter · 17 April 2024

★★★★★ 1/5

Trustpilot

AVOID

Spoke with Tiegan who pressured me into signing for a longer tenancy knowing that I was a student and running out of options. I immediately paid the holding deposit to take it off the market and everything seemed fine.Until she suddenly stopped replying my to messages after I paid, and still ignored after reminded her about my situation. I was able to reach her manager and he told me that the landlord all of a sudden doesn’t want student even after accepting my offer. I said I would accept a refund and move on.Tiegan has still not replied to me and had I not called someone else, she would have been happy to keep me thinking I have a place to move in when I don’t. I’m currently still waiting for the refund which they have not sent yet and I don’t think they plan on doing that anytime soon.

O · 17 October 2024

★★★★★ 5/5

Google

Lucas at Right Now Residential was fantastic and super helpful throughout the entire process. He was always available for any questions before and after the viewing and made the entire process super easy.

Charlotte · 16 March 2026

★★★★★ 5/5

Google

Tanveer was very helpful and answered every question I asked him , so definitely I would recommend them anytime of the day .

Shanon · 17 June 2023

★★★★★ 5/5

Google

Sharing some good experience I had with Donovan. Once we got a call from him he tried so hard to get us some rental property. He made sure to support us even after the agreement was done and still answers any question (if asked). He is very professional and makes the movement easier. Thanks Donovan.

Harish · 17 June 2023

★★★★★ 5/5

Google

Mariam has been fantastic from the start to finish! Would more than recommend their services. Thank you!

Noah · 19 November 2023

★★★★★ 5/5

Google

Really a great service. From Start and even AFTER the end, the service has been superb, friendly and fast. Special mention and thanks to Mariam F. who have been with us all along our journey!

Klaus · 19 August 2024

★★★★★ 5/5

Google

I would like to thank Rohaan at Right Now Residential for helping me with my property search. Throughout the process, Rohaan has been very attentive, helpful and prompt in responding to my requests. Would definitely recommend!

Soumya · 29 July 2024

★★★★★ 4/5

Google

The agency is overall helpful, especially Mariam who is very responsive and supportive! Some of the other agents are not as responsive and difficult to contact, so it depends who you get. Overall very good!

Andrew · 12 August 2024

★★★★★ 5/5

Trustpilot

Mariam Fayad was really supportive and…

Mariam Fayad was really supportive and she helped us getting our ideal house.

Mohammad · 1 February 2024

★★★★★ 5/5

Trustpilot

Perfect service

Perfect service , quick response Remy was so helpful and special thanks to the amazing Mariam 🙏

Hussam · 31 October 2023

★★★★★ 5/5

Google

Tanveer was very helpful in regards to the procedures on tenancy. Friendly customer service who I will be looking forward to going back to again in future

Lemek · 11 January 2023

★★★★★ 5/5

Google

Chloe was brilliant helping me through the guarantor process, a real star!

Martyn · 17 February 2024

★★★★★ 5/5

Google

Adam was fantastic, a friendly, reliable professional, thank for him we found our amazing future home❤️

Verena · 19 November 2023

★★★★★ 5/5

Google

I’m really happy to find Right Now Residential and Chloe Duong for helping us to find our dream house in London, they were completely good at service and really responsible, we moved to our house ASAP without wasting any time, and their guidance was so helpful. Although it is our first rental in the UK, we face no difficulties thank to their perfection 🙏🏻

Fatemeh · 19 November 2023

★★★★★ 1/5

Google

Absolutely worst agency. Like all the other reviews mentioned, quick to sort out the lease to lock you into the contract. Once you move in, you are on your own. Lived on Tagwright House property at Old Street they managed, the horror experience I had included the following: 1. A big hole appears on the ceiling due to water leakage in my room on the second month I moved in. The hole still there after 12 months in the property. Nothing is done to fix it. Repeated ask for follow up with other tenants included, repeatedly ignored our emails. 2. Changing the garbage room lock combination without notifying the tenants or the garbage collector. Resulting in 2/3 weeks of garbage pile up 3. Lift in the building broke down multiple times and multiple tenants got stuck in the lift within the same week. Lift keep breaking down afterward and management will not fix the lift or acknowledged the issue 4. Filling my name wrong in the lease and council tax even after providing them my name and my legal document 5. Toilet sink water stopper broke and water are clogged and stagnant in the sink. Notify them on email and filed a ticket to get it repair. Ignore my email for one month. Email them again to tell them I will not pay rent until they unclogged the sink. They have the audacity to call me asking for the rent while ignoring my email on the clogged sink. Finally schedule a contractor to fix it after having a standoff with them. All this so unnecessary. Just send a plumber to unclog the sink, you don’t have to fix it but at least let the water that is stagnant in the sink flow. All these experience sound comical but this is the level of professionalism they have. The reviews they have on their Google map is frequently updated to give it a 5 star reviews. I let you deduce what is going on there. I would avoid them moving forward no matter how attractively priced their lettings are. It is not worth living like this when you are paying full amount of rent

Kian · 22 September 2024

★★★★★ 3/5

Google

We received the Rent agreement just before the date of the move. Therefore, we experienced the inconvenience of having to book a moving van the day before. The agency failed to deliver on their promise that all the furniture would arrive on time, except for the wardrobe. We spent over a week with our clothes piled up, and despite reaching out to the agency multiple times, we received no response. Frustrated, we googled the furniture supplier and had to contact the furniture supplier ourselves, and they delivered the wardrobe the next day. However, I do want to acknowledge Kimberly, the manager, for her efforts. She was professional and helpful throughout, and I would give her five stars for her service. Unfortunately, the rest of the experience with the agency was disappointing and unresponsive.

JIO · 22 September 2024

★★★★★ 1/5

Google

These guys illegally sourced my email and first name and the fact i am selling and approached me offering their services. Usually this direct marketing info is sourced from zoopla and rightmove, but those platforms do not disclose name or emails, which means they got it elsewhere. First, it makes you reflect of how exposed all our names and emails out there. Second, would not use an agent with so obvious malpractice. All agents are awful, this is part of the job, no surprises there, but this is really beyond weird.

Niki · 17 June 2022

★★★★★ 5/5

Google

A great experience with Right Now Residential. Shout out to Tanveer Ali, who was very responsive and efficient. Waiting for the contract signing now but he made the whole process very smooth.

Anthony · 17 June 2022

★★★★★ 5/5

Google

Right from the very start, Tiegan - who had only been with Right Now Residential for ONE week when we met - was the best letting agent I had. She was constantly on the ball, available pretty much 24/7 and really took into consideration our preferences. She was relentless in her search and when we found the right property, she was like a lightening bolt with everything. So quick, so efficient, so reliable. Really everything you want in a letting agent during what is naturally a stressful time. She negotiated the price for us which was a massive bonus and something we didn’t expect to have given how competitive the market is around this time of year. She was there to problem solve and escalate when other people - that is, the property company - made mistakes. I really cannot fault her dedication and the difference between her and other letting agents is truly palpable. Cannot recommend her and Right Now Residential enough. Fantastic service!

Christina · 17 June 2022

★★★★★ 5/5

Google

I had a bad start with Right Now Residential Property Management Team and also the Letting Team was not very responsive and took forever to deal with my queries. Recently I had the pleasure to work with Denim Islam who was the best agent I've dealt with so far. Denim responded very fast, even on a Sunday, and found a new tenant in the same day! Thank you again Denim, I hope the company acknowledges your effort and gives you the reward you deserve! This 5 star review is for your amazing service I've experienced.

Linh · 17 June 2022

★★★★★ 5/5

Trustpilot

Very timely

Want to say my thanks to Chloe here - she’s been very friendly, cooperative and speedy, which is what I needed. Thanks to her I had my peace of mind about the application, she always kept me updated on time.

Khilola · 29 April 2024

★★★★★ 5/5

Google

I recently relocated to London with my company. I had spent many sleepless nights trying to find my ideal apartment here in the city. Most websites and agents were really unhelpful and unuseful. That was until I came across Right Now Residenstial. I viewed my apartment with Joel Hobby on the Monday who was very professional, helpful and a asset to your company. By the Friday my contract was drawn up and my I received my keys to my new home. All in all going with Right Now Residential was the best decision I made and would not hesitate to use them again, or recommend them to friends or family. Keep up the great work! Kindest Faye Sahman

Faye · 18 June 2016