Trusted Agent profile · London
★★★★★
702 reviews across 2 platforms
108 Maltings Place, Tower Bridge Road, London, SE1 3LJ
Right Now Residential's office in London, at 108 Maltings Place, is rated 4.5 out of 5 across 702 reviews on two platforms, including 577 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Right Now Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Google⭐️⭐️⭐️⭐️⭐️ 💐🌺🌸⭐️❤️ Thank you ever so much to all I had an amazing experience with Right Now Residential , the customer service was outstanding. I was so pleased with the service i received from Remy tracey , Chloe and the lovely Valerie, They went above and beyond my expectations to help me sort everything out as i wanted it. Wishing you all the best in the future. ⭐️⭐️⭐️⭐️⭐️
Thanks for a lovely review!
5/5
TrustpilotGreat contract renewal process
Going through the contract renewal process was swift and efficient. Amendments were made and negotiated appropriately. Special thanks to Noah for all his help!
Thanks Yash! Noah will receive a high five 👍
5/5
GoogleGreat service, easy process and very helpful staff especially Noah. Well done and keep up the good work!
Thanks for a lovely review, Jenny!
5/5
GoogleMy experience is really good with Right Now, especially Mariam who takes care of our account is efficient and a fast responser!
Thank you very much, Joyce!
5/5
GoogleDenim was an amazing agent always able to help during the whole process. A friend was coming from Chile and the company was always helping to speed up the process. definitely a positive experience and feedback with him.
Thanks for the review Claudio! It was great working with you.
5/5
GoogleBrogan has been an incredible and patient agent. She has provided every bit of information we've asked for and any query was responded to quickly.
Thank you so much for taking the time to leave such an amazing review!
5/5
GoogleI have just moved out from a property let with and managed by Right Now Residential and I can definitely say that they were the best agency at everything, starting with a very quick and up to date tenancy paperwork process and assistance afterwards, all I can say is that they proved to be really professional, they were very nice even after we told them we needed to move, we did not want to actually, but we needed to move because of some personal circumstances. Evija was great and very nice all the time we were in touch with her, the same Joel, Dom and Denim.
5/5
GoogleChloe Duong was extremely helpful and guided me through the process patiently. Many thanks to the team!
Thanks for a lovely review, Khushboo!
5/5
GoogleTanveer was able to provide excellent customer service and answered all my questions and queries. He is very helpful and has always helped every chance he can.
Thanks Aryan - super to hear such positive feedback
5/5
GoogleTanveer was very helpful in regards to the procedures on tenancy. Friendly customer service who I will be looking forward to going back to again in future
Thanks so much for taking the time to review! wishing you the best with your tenancy
5/5
GoogleVery glad to have chanced upon this agency and it’s all thanks to Tanveer. He was very helpful, gave prompt advise and made the whole process seamless.
Thanks Rhea. Lovely to hear!
5/5
TrustpilotI had an excellent experience securing…
I had an excellent experience securing a flat with Right Now Residence. A huge thanks to Chloe for her exceptional support throughout the process. She was incredibly responsive to all my queries and ensured everything was completed in a timely manner.
5/5
GoogleThe service was exceptional and Chloe Duong was very prompt in responses and answering all my queries. Super pleased with the assistance.
Thank you for taking the time to leave a lovely review!
5/5
GoogleThanks for everything, Chloe. You made the process super smooth and easy.
Thank you for the lovely review Alexandra! We are glad that the process was smooth.
5/5
TrustpilotChloe Duong was extremely helpful and…
Chloe Duong was extremely helpful and guided me through the process patiently. Many thanks to the team!
Thanks for a lovely review!
5/5
GoogleNoah was very helpful throughout the renewal process. Would defined recommend!
Thank you for the lovely review Siddhant! We are glad that the process went smooth.
5/5
GoogleKnowing how utterly terrifying the current renting experience is, I have to say, I can confirm that it doesn’t have to be hideous. Brogan was the most professional yet kind and courteous estate agent I have ever made. I cannot recommend her or the company enough for making what is commonly a ghastly experience nothing but easy!
5/5
GoogleI worked with Remy and it was a really nice, smooth and professional process. She kept me informed, answered all the questions I had and made sure I get the room quickly, as that’s what I needed. Market in London can be tricky but I can recommend Right Now Residential, so far can’t say a bad word.
5/5
GoogleOnly good things to say about Right Now Residential. More specifically, a shout-out to our Estate Manager, Stephanie Silva, who aided my efforts to re-enter my apartment at night (during out of hours) after losing my keys. I don't typically write reviews but you are most sincerely appreciated. Thank you!
Hi David, thank you for taking the time to leave us a review, it is very much appreciated. We are very pleased to hear that Stephanie helped you regain access to your apartment - that must have been a very stressful experience for you!
5/5
GoogleI purchased my first property through RightNow Residential and had a great experience with Josh. His laid back and friendly personality immediately put me at ease upon meeting. The purchase took a few months from reservation to completion, and throughout the whole process, Josh was extremely responsive to my (numerous) email queries. He answered all my emails promptly and in detail, sometimes even when out of office hours. He also took the initiatives to chase other parties so that I didn’t experience any unnecessary delays/hiccups. Overall I was very happy with Josh’s great customer service and work ethics.
5/5
GoogleMariam was really helpful in helping our tenancy progression; really responsive on all of our queries and very clear in providing instructions as to what we need to supply so that the process is smooth as butter.
5/5
GoogleI have been working with Right Now Residential for the past couple of months looking after there clients for Heating and Plumbing services. Bobby is exceptional at making sure the Client/Tenant are looked after and responds and communicates to an above average standard, we have had bad experiences in the past with letting agents but Bobby is your go to and get it done man !!!! a pleasure to work for.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleNatalie was kind + accommodating while she lead us through viewings
Thanks for a lovely review, Hunter!
5/5
GoogleTanveer was great in communication and swift in helping me find a property for my move down to Croydon! Great service, highly recommend ✔️
Thanks Louis. Hope you enjoy your new home in Croydon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Right Now Residential, London won Trusted Agent.
