Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving worked alongside Portland's Property Management team for years now, I can't credit them enough for their superb work. Dani, Nik, & the team are extremely efficient, organised, and carry out their work with incredible attention to detail, aswell as being totally flexible & approachable. 100% recommend!PositiveResponsiveness, Quality, Professionalism, Value
Alister · 22 June 2022
Agent replied · 21 June 2024
Dear Alister, many thanks for the glowing review. Dani and our management team work hard to ensure that everything is dealt with swiftly, and even harder to ensure the quality of repair is maintained. To retain their friendly approach is sometimes the hardest part, so they were super proud to hear your comments.
★★★★★ 5/5
GoogleI have always experienced prompt, exceptional and thorough service with Portland Estates Agent’s. Andrew Cummins guidance and knowledge has been superb ! Thank You
Theresa · 7 June 2024
Agent replied · 21 June 2024
Dear Theresa, many thanks for leaving such kind words in your review. We understand the trust that you have placed in us as an overseas Landlord and are delighted to know that you're enjoying the service. Dani and Victoria work so hard to manage our properties in a way that they would if they were their own, so are both heartened to have read your comments.
★★★★★ 5/5
GoogleI had a very good experience marketing my flat to let with Portland. The team including Andrew, Ellie and Christine are all very professional, thorough and make you feel like a valued customer. They work fast and keep you regularly updated on viewings and feedback without having to chase which is much appreciated as a landlord.
Georgina · 22 June 2021
Agent replied · 21 June 2024
Dear Georgina, Many thanks for such a lovely review. Andrew and our Lettings team all understand that good communication and relevant feedback is essential for Landlords to make informed decisions about their rental properties. We are so pleased to have been able to assist - you know where we are when the need arises once again, or if you're ever looking to expand the portfolio?
★★★★★ 5/5
GooglePortland was the agent when we moved in June (only getting around to posting a review now sorry Mohan and Victoria!) they have been very helpful, efficient and return calls quickly. Very friendly team.
Neil · 25 October 2023
Agent replied · 21 June 2024
Dear Neil, we'll forgive the delay as you've said such nice things! Our lettings team work so hard to make the transition as smooth as possible, and communication is key to this. Thanks again - let us know if we can ever help further.
★★★★★ 5/5
GoogleUsed their lettings service for 10 ++ years Very pleased. Andrew Cummings always returns calls,sorts any issues, makes my life stress free
Christopher · 31 May 2024
Agent replied · 21 June 2024
Hi Chris, Thank you so much for your wonderful review and the accompanying 5 stars! It has been an absolute pleasure to look after your rental portfolio over the years. We have tried to make our letting packages as thorough as possible in an attempt to absorb the stresses that the industry can throw our way - your review is a vindication of our hard work. We look forward to the next one!
★★★★★ 5/5
GoogleI just need to say thank you to Andy and Andrew for their patience and service. They have really look after my needs and find the right accomodation for us. I will really suggest this agency to anyone that looking to rent or buy a new house/apartment
Elisa · 23 June 2017
★★★★★ 5/5
GooglePortland has a great team. They helped us to find the perfect house and move in. They have assisted us with any problems, even during the Christmas holidays.
Marisa · 23 January 2024
Agent replied · 21 June 2024
Dear Marisa, Thank you so much for taking the time to review our service so positively. Our lettings team are still jealous that you secured such a lovely flat - it's one of our favourites. We are always available when managing a property as we understand the stress that can be caused by outstanding maintenance issues - especially in a new home over the festive break! We hope you stay with us for many years to come and will always be at hand if you have any worries or concerns.
★★★★★ 5/5
GoogleThe company has been handling portfolio for 8 years now. We have been introduced to several good tenants through their services.
David · 31 May 2024
Agent replied · 21 June 2024
Dear David, many thanks for your lovely review and the accompanying 5 stars. It has been our pleasure to let (and re-let) your properties over the years. Andrew and the lettings team have been delighted to have secured such long-term tenants for you and look forward to the next time. Thank you for your continued support for our company, we hope for many more years to come.
★★★★★ 5/5
GooglePortland is a serious estate ready to help if possible and always transparent. Andrew & Dani are Both really professional
Alessandro · 14 June 2024
Agent replied · 24 August 2024
Dear Alessandro, thank you for such a lovely review. It's lovely to know that after so many years with us that you're still happy with the service. You know where we are if ever you need further assistance.
★★★★★ 5/5
GoogleI'm so glad i had Paul and Henry handling my sale, they were great! With a bumpy process at times they relentlessly pushed things forward with great comms and a positive attitude.
Simon · 25 September 2023
Agent replied · 21 June 2024
Dear Simon, thank you so much for the smashing review. Henry and Paul are highly experienced in navigating "the bumps" and understand that a defined strategy for progression and clear communication are necessary to ensure a successful sale. We were delighted to have been able to assist, wish you the very best for the future, and hope to see you again one day.
★★★★★ 5/5
GooglePortland Estate Agents were fantastic from start to finish. I sold a property through them and could not fault Toni who went the extra mile.
The whole team were warm, friendly and efficient.
I would recommend Toni and the rest of the team to anyone.
Jenny · 23 June 2017
★★★★★ 5/5
GoogleWe rented our flat through Portland and it was a very smooth process. We are 'inexperienced' renters and the whole process was much less stress and time-consuming then expected, Andrew was really helpful, particularly with finding a solution to some reference issues.
Tansy · 23 June 2018
★★★★★ 5/5
GoogleI have just purchased an investment property from Darren and team at Portland. I have found that Darren was always responsive, patient and highly knowledgeable during the transaction. I really appreciate his help and would highly recommend him and his team to anyone.
Tauran · 23 June 2017
★★★★★ 5/5
GoogleGreat Estate Agents. Darren was extremely attentive and guided us through the whole process. I would thoroughly recommend Portland especially Darren and Andy to anyone wishing to buy or sell. Thanks guys for all your help. Kellie, Nicole and Lorraine.
Kellie · 23 June 2019
★★★★★ 5/5
GoogleThe guys over at PE were excellent throughout the entire cycle from viewings to signing the contract. They did everything and more to ensure my experience was seamless.
Would highly recommend Andrew and the rest of the guys over at Portlands.
Rahul · 23 June 2018
★★★★★ 5/5
GoogleOne time, I got lost. Middle of the London. I couldn't find my accommodation. my phone died, freezing weather I was totally panic. But I saw them and asked them about charge my phone a bit. Thank god they saved my life. They were sooooo kind and borrow me a charger! I finally can get my accommodation address, and I could go home! and they print me a map of my accommodation. So kind! That's why I leave this rating. I wish I can help with them. Thank you guys
Mingeon · 22 June 2021
★★★★★ 5/5
GoogleAmazing Team - highly recommended. Your property is in good hands with Portland.
Pierre · 25 July 2024
Agent replied · 24 August 2024
Dear Pierre, thank you for the smashing review. It has been a pleasure to be involved with your rental property for the last few years. Our rental team works hard to ensure a smooth tenancy for both landlord and tenant which results in happy, long-term tenancies - as you have experienced. We look forward to your next investment.
★★★★★ 5/5
GoogleI have had nothing but positive
experience with this agent.
They are helpful, knowledgeable,
and efficient.
Peter · 31 May 2024
Agent replied · 21 June 2024
Dear Peter, thank you for taking the time to leave such a glowing review and for another 5 stars. Our rental team were so pleased to have secured your latest tenants and the management team has relished the opportunity to look after your investment. We continually invest in the ongoing training of our team to ensure that both their knowledge and advice are current and relevant but helpful and efficient is down to the individual and that makes me proud of our team every single day. We look forward to many years of working together.
★★★★★ 5/5
GoogleA wondeful estate agents, everyone there is very friendly and absolutely more than happy to help. We have very very recently just moved into a property and Porltand made it much easier, highly recommended, great for young profesionals!
Matt · 23 June 2019
★★★★★ 5/5
GoogleGreat experience letting through Portland. Everyone has been extremely helpful and always available for a chat regarding any concerns. Mohan in particular has been a star.
George · 25 September 2023
Agent replied · 21 June 2024
Dear George, many thanks for such lovely words and for your 5* rating. Mohan and our lettings team were delighted to help and are so happy to have secured such a beautiful flat for you. We hope you're now fully settled in and enjoy many years in your new home. Do get back in touch if ever the need arises, we're always here to assist.
★★★★★ 5/5
GoogleThey are very professional Quick to attend to queries and concerns. Highly recommended
Anam · 18 June 2024
Agent replied · 24 August 2024
Dear Anam, thank you for leaving us a lovely 5-star review. Our management team understand the need for prompt action and clear communication and we hope to make your time with us as comfortable as possible.
★★★★★ 5/5
GoogleAlways a pleasure working with Dani and Victoria at Portland Estates as my company carries out maintenance works reported by tenants and from the management inspections
Mark · 26 August 2023
Agent replied · 21 June 2024
Hi Mark, thank you so much for the 5-star review. We are lucky to have such dedicated and hard-working contractors to call upon. Good quality repairs are integral to our management services and many of our clients have complemented your good work. Dani, Victoria and Kim (our property management team) uphold extremely high standards for our managed clients so thanks for maintaining our reputation with the quality of your work. See you soon.
★★★★★ 5/5
GoogleIm very happy about service you provide. You are very profesional, helpful
Jan · 15 June 2024
Agent replied · 24 August 2024
Dear Jan, thanks for the lovely review and another 5 stars. We've loved having you reside in one of our managed properties for the last few years and hope for many more to come. You know where we are if you need anything.
★★★★★ 5/5
GooglePROFESSIONAL STAFF , HENRY WAS VERY HELPFUL. THANK YOU!
Elena · 25 July 2024
Agent replied · 24 August 2024
Dear Elena, Many thanks for the super review. Henry was delighted to assist. You know where we are if ever you need an agent once again.
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