Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA great team who have guided me from beginning to end. Darren and his staff showed experience and professionalism. They were always there with kindness and offered excellent advice throughout.
Gideon · 22 June 2021
Agent replied · 21 June 2024
Dear Gideon, many thanks for taking the time to leave such a glowing review. Although we are still a relatively new Agency, our staff have over 90 years combined experience in property and we'd like to think that this knowledge is reflected in our service and our advice. Thanks again for the review - looking forward to working on the next project!
★★★★★ 5/5
GoogleGreat communication from the team, rapid response, all in all, fantastic customer service
Wole · 22 June 2023
Agent replied · 21 June 2024
Dear Wole, many thanks for taking the time to leave a lovely review. Mohan was delighted to have secured such a lovely (and popular) flat for you - we hope you enjoy your time with us. We understand that clear communication is key to a happy and successful relationship. Please don't hesitate to get in touch if you have any questions, concerns or issues with the property.
★★★★★ 5/5
GoogleHad an extremely professional and friendly experience with Portland Estate Agents, Lee was everything you could expect and more. Will use again.
Marcus · 23 June 2017
★★★★★ 5/5
GoogleI highly recommend Portland Estate Agents. I was shown a place by a lovely lady who went by Christine. I have to say that her service was exceptional. She was very professional and definitely sold the property to me to the point where I'm very keen in making further enquiries. I'd like to thank her for her time.
Bella · 22 June 2021
★★★★★ 5/5
GoogleFriendly and great team to work with.
Maison · 22 June 2023
Agent replied · 21 June 2024
Dear Maison Vue, many thanks for taking the time to leave your super review. You're a pleasure to work with too, so please keep up the great work.
★★★★★ 5/5
GoogleDarren did a great job on what was a drawn out sale of our two bedroom flat. In my experience some estate agents wait for things to happen, but not with Darren, who was constantly chasing to ensure each element of the transaction went as quickly and smoothly as possible. Would use again and recommend.
Nick · 22 June 2021
★★★★★ 5/5
GoogleI bought a home through Portland Estate Agents, they were quick to respond and professional throughout the process. I was kept well informed and once the completion date was agreed everything went smoothly. Since the purchase completed they have since been in touch to make sure everything is good with the property. I would happily reccomend their services.PositiveResponsiveness, Professionalism
Charlotte · 22 June 2020
★★★★★ 5/5
GoogleI just rented a flat with Portland Estate Agents and they provide a great service starting from the first viewing until receiving the keys. They are really customer focused, they want their customers to be happy and they put all the efforts to make their customers happy. I highly recommend them for anyone who want to rent a flat in Willesden Green area.
Jaafar · 23 June 2016
★★★★★ 5/5
GoogleVery good, nice, we were happy. We were assisted by Ellie. Very good, brava, professional. Positive.PositiveResponsiveness, Quality, Professionalism
ELNaNgiO · 25 August 2021
Agent replied · 21 June 2024
Dear ELNangiO, Many thanks for your kind words. Our lettings team work so hard to make a sometimes complicated process as seamless as possible. I know Ellie was hugely pleased to have found the flat for you. You know where we are if you ever need to move. Thanks again.
★★★★★ 5/5
GoogleProfessional and friendly service. My first experience using an estate agent could not have gone any better. Always available by phone or email no matter how minutia the question or need is. Within 25 hours they (Andrew) had found me a couple who have already moved in!
Strongly recommend their services. Thank you so much to the Portland Team.
Liza · 23 June 2018
★★★★★ 5/5
GoogleHighly recommended estate agents; clear and concise communication via different channels. No hidden costs and always trying to help even if the landlord is difficult. Full deposit received at the end of the tenancy and if moving again I would definitely use them - Jo & Andrew very professional and very good at the jobs.
Callum · 23 June 2019
★★★★★ 5/5
GoogleIt's always a pleasure working with Portland Estate Agents, providing them with kitchen appliances repair service.PositiveProfessionalism
Amin · 22 June 2021
Agent replied · 21 June 2024
Dear Amin, many thanks for your lovely review. It's a pleasure to have such diligent and valued contractors that we can call on. We look forward to seeing you again soon.
★★★★★ 4/5
GooglePortlands have been very helpful and supportive during our move in. We have noticed a few issues with the house and they have tried to help rectify these. They are always quick to respond and polite, making back and forth discussion a lot easierPositiveResponsiveness
Catherine · 22 June 2021
★★★★★ 5/5
GoogleWe bought a property through Portlands Estate Agents and couldn't have asked for better service. The team are all very professional, reliable and managed the whole process exceptionally well for us. We highly recommend them and will definitely use them again in future.PositiveResponsiveness, Professionalism
Annabel · 22 June 2021
★★★★★ 5/5
GoogleI needed a place to rent at very short notice and Portland were a great help to me.
Dealing with them during my tenancy was efficient and I found the agents to be patient and kind.
Ending the tenancy was quick and hassle free.
Great experience.PositiveResponsiveness, Professionalism
Sion · 25 August 2020
★★★★★ 5/5
GoogleI would highly recommend Portland Estate Agents. Milo offered a highly efficient service with clear communication, regular and reliable updates. Offered frank advice in relation to the market which ensured a sale within 5 weeks in this competitive market. The office of Portland estate agents always offered a warm welcome.
Patricia · 23 June 2018
★★★★★ 5/5
GoogleHad been working with Portland Estates for years now. They are a step ahead of others. Every member in the team is professional, never ever had to chase for a payment as a contractor. Would recommend to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Jay · 22 June 2021
★★★★★ 5/5
GoogleWe rent a 1bedroom flat for this agency, that have been really nice and helpful, we had some issue in the begin ( not because of them) and they fix all the problem in the best way. I wold recommend to anyone, they are amazing!!
Luca · 22 June 2020
★★★★★ 5/5
GoogleGreat experience with Portland Estate Agents.
Marlon always was a wonderful help during all the process. He was really professional and always able to help us running everything quickly.
Really recommend Portland Estate Agents and Marlon to help.
ThanksPositiveResponsiveness, Professionalism
Tiago · 22 June 2021
★★★★★ 5/5
GoogleWe have been fortunate to be able to work with Portland Estates for several years. They are a pleasure to do business with. All their ordering and communication is very professional. Thank you for your business.PositiveResponsiveness, Professionalism
Broadway · 25 August 2021
★★★★★ 5/5
GoogleVery good service from Portland Estates. The agent I dealt with, Marlon, was very helpful and responsive, and really easy to deal with. I recommend their services as a buyer and would happily use them again.PositiveResponsiveness, Professionalism
Dr · 22 June 2021
★★★★★ 5/5
GoogleI've moved quite a lot around London and our experience with this estate agent was the best by a million miles. They are really friendly, nothing is too much trouble and they guided us through the process smoothly. I can't recommend them enough
Kate · 23 June 2019
★★★★★ 5/5
GoogleJust bought (well, exchanged on) a flat marketed by Portland. Good experience from a buyer's point of view - plenty of attention, not pushy on the sale, solid organisation of the paperwork on the route to exchange. Friendly and professional and I would recommend to others.
Matt · 23 June 2016
★★★★★ 5/5
GoogleI was very impressed with Lee Marskell the sales manager, and the team at Portland Estate Agents.
Fantastic customer service. They were always in constant contact to update on proceedings.
My property was sold within one month.
Highly recommended.
A very professional service.
Rudi · 23 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
