Trusted Agent profile · London
★★★★★
1,369 reviews across 2 platforms
Unit 3, 19 Western Gateway, London, E16 1AT
Portico's office in London, at Unit 3, is rated 4.3 out of 5 across 1,369 reviews on two platforms, including 294 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Portico, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI recommend Portico wholeheartedly
I recommend Portico wholeheartedly. They have made the process of renting out my property (both via Airbnb and for short/long lets) extremely easy. They respond to emails promptly and efficiently and I have not had to concern myself with any of the 'nitty gritty'. DON'T HESITATE.... RING THEM!!
1/5
TrustpilotWorst Property Management Company management Ever…
These are the worst property management company on the face of the planet, Michael Hookway, Matthew Gurkin and all the staff in the so called credit control dept, absolutely useless
5/5
TrustpilotHighly recommended
Highly recommended. Portico looked after my rented flat for 6 years and were very professional and helpful.Charlotte organised the selling of the flat recently. It sold within a few days, for the full asking price. Great service and a pleasure to work with.
5/5
TrustpilotRented our flat through Portico
Rented our flat through Portico, smooth process, would recommend. Simon the inventory manager made the move so easy on the day, working out of hours to help us move due to covid. The man deserves a medal or at least a class of rosè!
5/5
TrustpilotExcellent Service
Hi Samuel,just wanted to thank you so much for your help with renting the property.You have really gone out of your way to help and your assistance, patience and time has been greatly appreciated. I will highly recommend your agency to people l know.Kind regards,Keith
5/5
TrustpilotGreat experience with the hammersmith…
Great experience with the hammersmith office, and namely Melissa and Dominic - as they helped to ensure all safety protocols were strictly observed during lockdown. Very appreciative of the steps taken and improvements made to ensure all parties felt comfortable and safe!! Thank you!!
5/5
TrustpilotThe sale’s team have done brilliant…
The sale’s team has done brilliant jobs to get through the transaction. I can’t thank enough for their assistance throughout the purchase processes.
5/5
TrustpilotExcellent relationship - highly professional company
We’ve enjoyed an excellent working relationship with Portico over the last four years; they are an extremely professional company. All information and assets requested are supplied in the correct formats and within the timescales required. We look forward to working with them for the foreseeable future
1/5
TrustpilotAvoid
Avoid. Time wasters. I had 3 viewings organised days before and confirmed an hour before. Then outside the first property no-one turned up for the viewing, the office had no record of the viewings, and all 3 properties had actually already been let.Very very poor
5/5
TrustpilotI find Alice FrancoDo Amaral…
I find Alice FrancoDo Amaral exceptionally helpful and always efficient at what she does. She always acts very prickly to solve any issues I have as a landlord. I would highly recommend her.
5/5
TrustpilotAlannah at Portico Woodford Green has…
Alannah at Portico Woodford Green has gone above and beyond to help us purchase our new property. She supported us through the whole process and has provided excellent aftercare. I wouldn’t hesitate to recommend her and the team.
5/5
TrustpilotAnca of Portico has always been very…
Anca of Portico has always been very helpful when one of my tenants have had a problem.I think my tenants all seem satisfied as well - they are all long term, at least 8 years, so cannot be dissatisfied.
5/5
TrustpilotCasey from portico done a great job…
Casey from portico done a great job today painting my bathroom, very cheerful and tidied up to leave my flat as he found it, would highly recommend.
5/5
TrustpilotExcellent experience and very professional!
I've been working in the relocation sector for quite some time and my experience with Portico Islington has always had nothing but exceptional.Molly, my main point of contact within the branch, is always prompt in getting back to me with correspondences and very professional - highly recommended!
5/5
TrustpilotProfessionalism at every turn
Professionalism at every turn. Everyone who needs to find a place to live - there is no better service than the one that Portico provides. I would highly recommend if you are in need of finding your new or next house.
1/5
TrustpilotBizarre
Rang Saturday lunch time to view a property. Rang for ages then someone hung up. Rang again, no answer. Emailed saying we want to view that day and can’t get through. Nothing. Tuesday at midday I get a call. Too late. Not using them
5/5
TrustpilotHad the pleasure of meeting Casey today…
Had the pleasure of meeting Casey today who attended to fit an extractor fan. His work is very neat and tidy. Great job, would highly recommend!
4/5
TrustpilotPositive Experience
I have had a positive experience using Portico’s Airbnb management service. The photos and listing are great and we have a relatively high booking rate. The property is cleaned to a high standard before each rental and the team respond to guest messages promptly.
5/5
TrustpilotGreat house selling experience
Sean at Portico has been great, he has really put us at ease going through the process of buying a house. Sean found us a buyer within a few days of our house being on the market, it has been seamless.
5/5
TrustpilotFiliberto Annie and Simona have been…
Filiberto Annie and Simona have been absolutely amazing at finding and securing a new tenant. I can't thank them enough for all their hard work and professionalism they have displayed throughout the process. A brilliant team, thank you.
5/5
TrustpilotPortico helps me greatly
Portico helps me greatly. Portico combines friendly professionalism with careful and competent support.Portico have never let me down. They are patient with me and get everything done properly and well. Thank you Portico for the reassurance and peace of mind you give me
5/5
TrustpilotJess and Assan (sorry if spelt name…
Jess and Assan (sorry if spelt name wrong) portico office Fulham very helpful and friendly - 5 star!
5/5
TrustpilotPortico walthamstow
I have been renting my property through portico Walthamstow for five years. I have had no problems. Every time I have an issue with the property or any questions the staff are very helpful and approachable.
5/5
TrustpilotWe are very happy…
We are very happy to report that we have found Simona Martalog to be most efficient and ready to help in the management issues of our flat in Wanstead It has been a pleasure working with her.Mariya and Valentin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Portico, London won Gold.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
