5/5
TrustpilotSamuel was very quick and efficient
Samuel was very quick and efficient, will definitely use Portico again !
Trusted Agent profile · London
Portico London reviews
★★★★★
1,370 reviews across 2 platforms
Unit 3, 19 Western Gateway, London, E16 1AT
Portico's office in London, at Unit 3, is rated 4.3 out of 5 across 1,370 reviews on two platforms, including 294 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Portico, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpfull and got me a place in this compatitive market
Friendly, Helpfull and got me a place in this compatitive market. Good frequent calls with updates/ requests for information.
Agent replied · 11 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Many thanks, Customer Care Team
5/5
TrustpilotBrilliant service at Portico
Brilliant service at Portico! Salman Peerally especially is very friendly, diligent and has made the process run smoothly.
Agent replied · 11 June 2024
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotMolly was great
Molly was great - super helpful, not pushy and quick with responses.
5/5
TrustpilotWe had Zudi doing the bathroom work
We had Zudi doing the bathroom work. He did a really good job and is being very friendly and helpful. I’m very happy with the job he has done.
5/5
TrustpilotGrazyna from Portico’s Accounts…
Grazyna from Portico’s Accounts department has been absolutely superb in providing timely, helpful and clear support and advice in managing the paperwork my property. This has been especially so as I have temporarily withdrawn my property from the market to help refurbishment and there was no obligation on her part to assist. Well done Grazyna and thank you.
5/5
TrustpilotMagda from accounts is always so…
Magda from accounts is always so helpful! Thank you Magda!
5/5
TrustpilotGreat company
Great company , Magda is amazing from accounts, always helpful
5/5
TrustpilotWell Done to Portico Property Management Team
We have been working with the Portico Property Management Team over a number of years as a contractor of property maintenance issues and we have found their team to be professional, helpful, understanding and responsive in their approach. A special mention has to be given to to Ieva who is always very efficient and pleasant to deal with.
5/5
TrustpilotJade Pope is an excellent agent!
This agency and its all members were polite and our moving process was so easy! Thank you so much!
Agent replied · 11 June 2024
Dear Abdirimova,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a smooth letting process, shout-out to George and Simon for handling everything well for me.
Agent replied · 25 August 2024
Dear Mehsaan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAccounts department have been very…
Accounts department have been very helpful managing my let property. THank you Yuliya
5/5
TrustpilotI highly rate Portico
I highly rate Portico. Tom is my contact there and is very helpful.
5/5
GoogleAbsolutely superb service. I'd give them 10 stars if the site would let mePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Dear Ian, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHelene Tyler
I would like to write this review regarding Ms Helene Tyler who served me for many years managing my property so well.When ever I have any query regarding Accounts or other management problems I always get help from Helene as she acts promptly and resolve the issue professionally. I have no words to praise her work. She is excellent.Ms P.SILVA
5/5
TrustpilotVery friendly
Erick from Portico Fulham was friendly, professional, and easy to work with!
5/5
TrustpilotPleased with the service
I was very pleased with the service Annie and Filiberto of Woodford Green branch provided us. We were able to find a very good profile long term tenant in no time . Annie and Filiberto dealt with all the logistics and we had open and smooth communication. Thank you to both of them.
5/5
GoogleGeorge super helpful throughout, from the first tour of the property to answering all my questions.
Agent replied · 11 June 2024
Dear Helene, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
3/5
TrustpilotI have been in business with Spencer’s…
I have been in business with Spencer’s property services for 21 years. HELENE TYLER the accounts officer has served me for many years. She is an excellent accountant. There had been times that she resolved issues even it is not relevant to her department. She is hard working and very reliable staff .She is excellent.Ms SILVA
5/5
TrustpilotI have been very happy with the level…
I have been very happy with the level of service and communication skills provided by Ieva Sarkovska, a Property Manager at Portico. She is very responsive and professional, this allows for issues to be resolved swiftly. I look forward to working more with her in the future, as I know the service will be very good.
5/5
TrustpilotSamuel was so helpful and really went…
Samuel was so helpful and really went the extra mile!
5/5
TrustpilotPortico Property have been very helpful…
Portico Property have been very helpful in helping me find a property in east London as i am moving from the Midlands , Samuel Johnson (Lettings & Sales consultant) Has been extremely helpful in finding me the right property and has been a great help start to finish , I would 100% recommend Portico and Samuel Johnson .
5/5
TrustpilotAlex is a star!
Would highly recommend Alex! Extremely efficient, and always happy to help.
5/5
TrustpilotThe service you need.
I have enjoyed a supportive, friendly relationship with Spyridon, Kristian and the lovely Tembi. They have been as helpful as possible and I have been able to communicate on a much better level than some of your last employees. They return calls when necessary, which is most appreciated. They are in my opinion an asset to your company.Maxine Fisher
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Portico London
Has Portico won any awards?
Yes. Portico won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
