Portico London reviews

★★★★★ 5/5

Google

The service I received from portico Stratford was fantastic from start of the process to its completion. Tim was my contact and I can't really give him enough praise. He was very helpful, informative, thorough and exceptional communication throughout the process. Can't recommend them enough. Many thanks!

SriHarsha · 12 June 2023

★★★★★ 4/5

Google

My property manager Lavona was fantastic. She helped me resolve heating problem quickly which is much appreciated keeping the weather in view. Many thanks to her and contractors as well ( UK landlords, worker Zak). Thanks a lot.

Nabeel · 12 December 2023

★★★★★ 5/5

Google

Very good experience with portico (Yunus )has helped us and gave us a quick response.

Amaravadi · 11 May 2026

★★★★★ 5/5

Google

Moiz was a very good professional agent who helped us alot through the letting process and was very patient

Barry · 16 October 2024

★★★★★ 5/5

Google

Thank you to Lavona for a speedy resolution to the repairs on my aunts flat. Lavona personally came and promised repairs would be done at a very high standard to the ceiling. Very polite and professional, and honest.

F · 15 September 2023

★★★★★ 5/5

Google

Many thanks to Michael sukhi and Yunus for their help moving me in

Chioma · 15 December 2024

★★★★★ 5/5

Google

Hello, thank you to the fantastic team at Portico for helping us rent. Special thanks to Tim Jeurninck. His support and help really were around the clock. Incredible patience, responsiveness and professionalism.

Ирина · 11 January 2024

★★★★★ 5/5

Google

Hanna Dewsnap is my property manager and she is always professional, polite and efficient. When she says that she will do something, she does it and goes out of her way to be helpful. I know that if I have a question, a problem or just need a bit of advice, she is there to support me.

Sue · 12 June 2021

★★★★★ 5/5

Google

I highly recommend Outlook! All staff is very polite and acting with high professionalism.Many thanks to Gintare Pelutyte. This lady is amazing . For less than a week she found our home and help us with all documents. Now all my family is happy!Thank you Outlook for your support!PositiveProfessionalism

Diyana · 12 June 2022

★★★★★ 5/5

Google

We found a flat to rent in London via Portico, shout out to Tim Jeurninck with the excellent customer service. Need to mention Dylan West too who was also very supportive. Recommended.

Thao · 14 November 2023

★★★★★ 1/5

Google

Our experience with portico has been abysmal, both as a tenant and as a prospective buyer. During our tenancy we had multiple instances of repairs taking more than 6 months to even be looked at, despite chasing our property manager weekly. An example is that on the first day we moved into the property, the fridge/freezer unit was broken, it took 4 months to be fixed. While trying to buy a flat with them, we have had to apply for 2 separate mortgage extensions, while they fail to correctly meet our requirements to purchase (assuming that the repair works magically happen without them doing anything). Additionally, they have made recommendations directly to us, despite knowing that our solicitors had (rightly) rejected those proposals. These issues have been expressed to portico for some time, and yet we are the only ones to ever chase them, and we receive no indication of when they will be even looked at. And yet, if the seller has something they want done, we are given an ultimatum to comply within a couple of days or they get rid of us. This feels extremely hostile and makes us seem of no import. We will never work with this company again, and would recommend you do the same.

Emilie · 12 November 2023

★★★★★ 5/5

Google

I was looking for a property for more than a year, was so hopeless!! But Gintare was so helpful, so patient with all the process. I’m very thankful for her work and dedication!! The best!! 5 starts above my expectations. I’m very happy to be an outlook tenant. Hopefully for many years.PositiveResponsiveness, Professionalism

Daniella · 25 August 2021

★★★★★ 5/5

Google

Miss Pelutyte and her team have been so helpful, responsive and supportive with my flat search. Moving has been a lot less stressful thanks to them. The estate agents at Outlook Stratford are all so agreable to deal with. I highly recommand the branch for everyone in the area! Thank you Outlook. :)PositiveResponsiveness, Professionalism

Cora · 12 June 2021

★★★★★ 5/5

Google

Gintare has been a huge help during our accommodation process in the property. She has guided me through all the steps I had to take to finish all the documentation . I would recommend Oulook Property and their team to anyone who is looking for a place to call homePositiveResponsiveness, Quality, Professionalism, Value

Patrick · 12 June 2021

★★★★★ 5/5

Google

Thank you for helping us finding our new home! It’s been great having people who truly want to help and who are dedicated to do so. I want to highlight the exceptional work Michael, Yunus and Sukhi put in. It has been a pleasure working with this agency.

Bruno · 27 March 2025

★★★★★ 5/5

Google

Amazing group of people. Super quick and helpful. Many thanks form Tim and Dylan they helped me to get everything done. Thank you Tim you are the best!

Alexandra · 14 December 2023

★★★★★ 5/5

Google

Thank you very much Michael for showing us around a lovely flat in E2. Although it fitted exactly what we need we decided we had to go with our second choice as was just a little closer to the school we enrolled our daughter in. Professional and highly recommended, fast communication. Thank you again.

Francesca · 22 December 2024

★★★★★ 5/5

Google

Emily has been extremely supportive and professional in dealing with all the new legislation and licensing HMO requirements. I have been really impressed with her support and kind words to help get things done in a timely manner. Thank you Emily😊PositiveResponsiveness, Quality, Professionalism, Value

Abid · 12 June 2022

★★★★★ 4/5

Google

Sukhi and his team are so professional. They help us to rent out the property very quickly. Also, they will help to negotiate a good service price from Sub-contractor. But if they can improve the response time to answer my questions, it become prefect.

IS · 12 June 2022

★★★★★ 5/5

Google

We rented a property through portico, the whole procedure was extremely simplified by Tim Jeurninck who helped us throughout the way. We would highly recommend Tim and portico to everyone looking for house.

Manav · 12 June 2023

★★★★★ 5/5

Google

Thank you Omar Ally for your support. Helpful as ever in taking forward issues and resolving issues. As a landlord posted abroad, having someone to rely is always a positive. Thank you.

USMAN · 12 June 2023

★★★★★ 5/5

Google

If you want anything done ask for Tim Jeurninck. This guy kept in touch with me all the way through and didn't miss a beat. He helped my partner and I find an awesome place within our budget in a timely manner (considering the state of the renting market). He's very knowledgeable and took a real interest in us which set him apart from all the other busy agents from other agencies. Very well done Portico for such an amazing hire. Keep it up and you better hold onto Tim!

Madalin · 12 June 2023

★★★★★ 5/5

Google

I recently used Portico Estate Agency to help me rent a flat, and I have to say that I was thoroughly impressed with their service. The staff were friendly and professional, and they made the entire process easy and stress-free. In particular, I would like to mention Tim Jeurninck​, who was my main point of contact throughout the process. He was extremely knowledgeable about the local area and was able to answer all of my questions and concerns. He was also very responsive to my calls and emails, and he kept me updated every step of the way. Overall, I would highly recommend Portico Estate Agency to anyone looking for a reliable and efficient estate agency. And if you have the opportunity to work with Tim, I would definitely take it!

Kristina · 12 June 2023

★★★★★ 5/5

Google

I would like to say Emily Box has been clear and professional in resolving and on going tenant repair/issue. Her responsiveness and understanding of what needs to be done. Has made my life as landlord much smoother. Thank you Emily Sanjay ​

Sanjay · 12 June 2022