Trusted Agent profile · London
★★★★★
360 reviews across 1 platform
St. Johns House, 2 Romford Road, London, E15 4BF
Portico's office in London, at St. Johns House, is rated 4.3 out of 5 across 360 reviews on 1 platform, including 360 Google reviews rated 4.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service from Dylan, very understanding, patient and friendly! Thank you to Tim also for starting the whole process, really appreciate your great service! Thank you Portico, me and my wife are very happy with our new home!
Dear Irfan Rosicky Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent letting agency and gave us a great deal! Dylan was extremely patient, guiding us through the process and taking extra time and care to explain all the steps we had to go through. Would highly recommend.
Dear Marcus Henderson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSo glad I’ve found Portico after so many disappointing estate agencies. Professional and knowledgeable and they made the whole process very easy to go through. A special mention to Tim Jeurninck that followed my application and gave us an amazing service. I will make sure all my friends use Portico from now on
Dear Marco Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleYunus is very professional and helpful, answering all of my queries and making me feel as ease with the process. Thank you so much for your help
Dear Noemj Z Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to Tim, Dylan and Sukhi for the excellent service! It’s nerve racking looking for a new place to rent and very stressful. Dylan, Tim and Sukhi eased the experience by communicating with us and doing their absolute best to helps us get the place!
Dear Anna Atanasova Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently sold my house via Outlook and they have been fantastic. Great communication throughout the process and gave me good advice when I needed it. Would recommend to anyone looking to sell their house. My main contact, Sasha was really invested in making sure things went through smoothly and showed a level of professionalism that other estate agents can learn from.
Dear Usman, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to thank Tim Jeurninck for helping my parents rent a house, walking with us from the beginning to the very end, helping with the preparation of all the documents, and also a huge thanks for his patience and his professionalism.
Dear Victoria Leks Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy initial conversation with Gintare was great,She was very polite,listened to my needs,asked some questions and made me a very fair offer.I choose Gintare for my second year of tenancy to help me to find a property because she’s a good agent doing the job properly,willing to help at any time and available to reply at all my messages giving the best explanation. I would highly recomand her!!!!
Hi Oana, Thank you for taking the time to review your recent experience with our Outlook Estate Agents Stratford branch. It's pleasing that Gintare could provide you with a positive experience. Kind regards Customer Relations Team
5/5
GoogleTim and the members at portico Stratford have been amazing. I have had endless questions and have always been helped in a friendly manner and extremely quickly. Couldn't recommend portico highly enough. Thank you to Tim and all the members for making my flat search so easy and stress free :)
Dear Laila Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDylan was simply incredible - Super responsive, super friendly and managed to get us from viewing to moving in a week! He made our first experience with Portico and I can't praise him enough. 10/10
Dear George Stuart Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe rented our first home in London through Portico Stratford, and we were so lucky to have Yunus helping us. From the very first moment, he was brilliant, professional, patient and incredibly kind. We weren’t the easiest tenants, being …
Dear Александра Бибикова We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleRenting in London is a nightmare now, but Tim was amazing!!! He found the best place for me and my family! So professional, funny and helpful… what else can I say?!? Just the best place where to go! Thank you so much Tim and thank you to all the team!
Dear Ambra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had a great experience thus far with Portico. I viewed an apartment with my partner, that we loved, and Tim and Dylan went above and beyond to help us secure it amidst the volatile London rental market. I couldn’t be happier, would highly recommend!
Dear Adam Wb Khan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently worked with Portico Letting Agent to rent a house. Yunus, guided me through out the whole process. He was very responsive, patient, and explained every step clearly and made the process stress-free. It was a great experience.
Dear Keerththana Nirmalan We greatly appreciate your 5-star review and the time you took to share your experience with Yunus. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
4/5
GoogleI had a couple issues that I needed to be explained to me on the lettings side of the business. After emailing Hanna Dewsnap, my account manager, she called me and talked through the issues which was much better than resolving over emails. She has a professional manner and has an upbeat personality which puts you at ease for great communication. Thank you Hanna.PositiveProfessionalism
Hi Sian Chambers, Thank you for the great review of our Outlook Estate Agents Stratford team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleThe service I received from portico Stratford was fantastic from start of the process to its completion. Tim was my contact and I can't really give him enough praise. He was very helpful, informative, thorough and exceptional communication throughout the process. Can't recommend them enough. Many thanks!
Dear Sriharsha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleMy property manager Lavona was fantastic. She helped me resolve heating problem quickly which is much appreciated keeping the weather in view. Many thanks to her and contractors as well ( UK landlords, worker Zak). Thanks a lot.
Dear Nabeel Huda, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI have had an excellent experience with Sukhi Jabbal managing my property. From the start, he has been professional, approachable, and efficient in finding reliable tenants and handling all aspects of the letting process. Communication has …
Dear Shahin Hafeez We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleMoiz was a very good professional agent who helped us alot through the letting process and was very patient
Dear Barry Allan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to Lavona for a speedy resolution to the repairs on my aunts flat. Lavona personally came and promised repairs would be done at a very high standard to the ceiling. Very polite and professional, and honest.
Dear F A Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMany thanks to Michael sukhi and Yunus for their help moving me in
Dear Chioma Obie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHello, thank you to the fantastic team at Portico for helping us rent. Special thanks to Tim Jeurninck. His support and help really were around the clock. Incredible patience, responsiveness and professionalism.
Dear Ирина Олексюк Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHanna Dewsnap is my property manager and she is always professional, polite and efficient. When she says that she will do something, she does it and goes out of her way to be helpful. I know that if I have a question, a problem or just need a bit of advice, she is there to support me.
Hi Sue V, Thank you for the great review of our Outlook Estate Agents Stratford team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleI highly recommend Outlook! All staff is very polite and acting with high professionalism.Many thanks to Gintare Pelutyte. This lady is amazing . For less than a week she found our home and help us with all documents. Now all my family is happy!Thank you Outlook for your support!PositiveProfessionalism
Dear, Diyana Dobreva! Thanks for the great review! All the best, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Portico's London office has 360 reviews across 1 platform: 360 on Google.
Portico London is rated 4.3 out of 5 across all 360 reviews, and 4.3 out of 5 on Google from 360 reviews.
Portico London, St. Johns House, 2 Romford Road, London, E15 4BF.
