Trusted Agent profile · London

Portico London reviews

4.5

★★★★★ Excellent

380 reviews across 1 platform

26 Museum Street, London, WC1A 1JU

Part of Portico, see every office.

Portico's office in London, at 26 Museum Street, is rated 4.5 out of 5 across 380 reviews on 1 platform, including 380 Google reviews rated 4.5.

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4.5 / 5

380

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Brandon helped us find our dream home ☺️

Conor · 13 October 2025

Agent replied · 13 April 2026

Hi Conor, That’s fantastic to hear - I’m so pleased Brandon was able to help you find your dream home! Thanks for taking the time to share your experience. Best regards, Chris Athanasiou Lettings Manager, Portico, Bloomsbury

1/5

Google

DO NOT ACCEPT NDO DEPOSIT PAYMENT. ALWAYS CASH! DON'T BE FOOLED

Riccardo · 13 September 2025

Agent replied · 13 April 2026

Dear Riccardo Ferracin, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

Finding a flat has never been easier. A big big up to Salma, who was with me throughout the whole process. From the search, to the visits, to listening to my (very demanding) criteria, right up to the signing of the rental contract, Salma took me by the hand to find my home. Thank you to her !

Jules · 2 September 2023

Agent replied · 21 June 2024

Dear Jules Brouch Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Pleasure dealing with Brandon, always super responsive!

Eva · 18 October 2025

Agent replied · 16 January 2026

Dear Eva Price We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Portico must be the most professional real estate agency in London. Everything from the viewing to the contract signing was smooth and seamless. Runy Leily went above and beyond to update me, help with the measurements and kept me up to date on the process. Home move during Covid is stressful but Runy turned it into a great experience. 5 star service- thank you.

Sandra · 4 November 2020

5/5

Google

Salma was very helpful during my search!!! Thank you.

MD · 9 September 2023

Agent replied · 21 June 2024

Dear Md Jewel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We were trying to find a flat for 3 students, and after our first flat viewing with Portico we immediately found one and were very satisfied with the quick response from Portico. They have been very accomodating throughout the process and have been quick to respond to our questions, we would definitely recommend using them to find a property.

Violette · 30 June 2023

Agent replied · 21 June 2024

Dear Violette Maris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Salma has been helpful, answered all my questions.

Mk · 9 September 2023

Agent replied · 21 June 2024

Dear Mk Mehedi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you to Salma to help us.

John · 29 September 2023

Agent replied · 21 June 2024

Dear John Francis Caisido Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Overall we had a great experience. Our agent Runy was professional and helpful. This was our first time to rent a property in London, and Runy was patient and friendly enough to explain everything in detail. He also kept proactively asking us if we needed any help. I will recommend Portico to my friends if they want to rent properties in London.

Rosa · 24 November 2020

5/5

Google

Thank you Salma for your attentiveness and professionalism.

DIET · 20 August 2023

Agent replied · 21 June 2024

Dear Diet Forme Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Runy helped me find a 1 BR in Bloomsbury and thanks to Runy’s great, very efficient and always friendly and very helpful attitude, I was able to secure the place within a week from the first visit to the signing of the lease, which was record speed and even more remarkable under the circumstances of the COVID pandemic.

Phil · 30 July 2021

5/5

Google

I have dealt with Anca Coman of Portico for some time now. I have found her to be very professional in her dealings with my flats. I met her for the first time today and found her to be very charming and a pleasure to do business with. Roger Watts

Roger · 18 July 2022

5/5

Google

Salma was super helpful! Amazing service!!

Anjuman · 23 August 2023

Agent replied · 21 June 2024

Dear Anjuman Zunu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Shaun Cherian is a really trustful agent. This was my first time in London so I did not have any idea of the UK. From his great help we gained a very nice place. He was always willing to assist me and very supportive in everything link to settling down here. Thanks to him I was able to start my London life happily.

Helena · 4 September 2019

5/5

Google

"Dmytro, incredibly helpful, professional and extremely polite. It was very easy to communicate and ask questions. He has great knowledge of general property market and gives comprehensive details on the location, amenities, surroundings and any historical information in relation to the property. He is always available to answer calls and emails. Very impressed with his work and highly recommend Dmytro (and Portico)!"

Agenthy · 4 September 2019

5/5

Google

Tried to find my new flat via several other agents and they were definitely the best ones by far. I was mostly in contact with Sam who was incredibly nice and helpful, clear process through the whole way. Highly recommend!

Laetitia · 22 May 2024

Agent replied · 25 October 2024

Dear Laetitia Podelski Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Tried to find my new flat via several other agents and they were definitely the best ones by far. I was mostly in contact with Sam who was incredibly nice and helpful, clear process through the whole way. Highly recommend!

Laetitia · 22 May 2024

Agent replied · 21 June 2024

Dear Laetitia Podelski Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Runy helped me find a 1 BR in Bloomsbury and thanks to Runy’s great, very efficient and always friendly and very helpful attitude, I was able to secure the place within a week from the first visit to the signing of the lease, which was record speed and even more remarkable under the circumstances of the COVID pandemic.

Ph · 4 November 2020

5/5

Google

We have been dealing with Sam at Portico, Bloomsbury to secure a rental flat in London for our son. He is a very professional and pro-active Agent. Any queries have been dealt with promptly.

Amanda · 20 August 2024

Agent replied · 24 August 2024

Dear Amanda Paterson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Portico is a great property agent company. Particularly thanks to Shaun in London Museum Street branch who got a nice flat for me and this is my third year with them. Very responsive as well as good customer service. I would suggest university student in London to have a look if you are looking for a flat in upcoming year.

Law · 6 November 2019

5/5

Google

Originally purchased my BTL flat through Portico in Bloomsbury who have managed it for me since 2015. Strong rents achieved each year with friendly and knowledgable communication from the office. Anca Coman looks after all maintenance issues quickly and efficiently. Great service all round.

Philip · 23 January 2024

Agent replied · 21 June 2024

Dear Philip Larsen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Max was very helpful and professional. Great service!

Alex · 12 March 2023

Agent replied · 21 June 2024

Dear Alex Weatherby Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Salma was super helpful in helping us find a flat- she found the perfect house for us and has been super proactive with all of the other processes. Definitely recommend working with her :)

Itssmeher · 24 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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