Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSalma was my consultant, and she was really helpful and considerate all throughout the way. When it comes to the other procedures, she has been really proactive. She went above and beyond to locate me the ideal flat, and I'm extremely pleased with the result. She was really friendly and competent, and I would definitely suggest working with her.
Stacy · 24 October 2023
Agent replied · 21 June 2024
Dear Stacy Yene Teck
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAfter struggling for ages to find a suitable flat as a student in London, Salma was able to find one almost immediately for me. She made the process really enjoyable and easy and always respond in a timely manner to any questions I had.
I would highly recommend using this company if your a student or young professional working in London.
Alex · 20 August 2023
Agent replied · 21 June 2024
Dear Alex Maher
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally trustworthy agency. Brandon was very helpful and responsive!
Aisling · 18 October 2025
Agent replied · 16 January 2026
Dear Aisling Cusack
We greatly appreciate your 5-star review and the time you took to share your experience with Brandon. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSalma was a great help for me while I was looking for a flat. Show took all my requirements into consideration and found me the right flat. I have to say she is really professional with her job. I would definitely recommend this estate agency. Be rest assured if Salma is looking after you, you got the best.
Kash · 21 October 2023
Agent replied · 21 June 2024
Dear Kash Carz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBeing French, London does not have the same procedures in terms of renting an apartment, Salma gave me a lot of advice on finding accommodation.
Always available to answer my many questions and take the time to explain the different procedures to me step by step.
I highly recommend the Portico agency and especially Salma, thank you again!
Cheyenne · 25 September 2023
Agent replied · 21 June 2024
Dear Cheyenne Bourguignon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOur property manager Melissa was extremely helpful.
It's · 13 October 2025
Agent replied · 13 April 2026
Hi, thank you for your kind words! I’m really pleased to hear that Melissa was so helpful. We appreciate you taking the time to share your experience.
Best regards,
Chris Athanasiou
Lettings Manager
Portico, Bloomsbury
★★★★★ 5/5
GoogleA big thank you to Salma for her professionalism I visited an apartment with her in Russell Court, she gave me a lot of advice on how to get an apartment in London and the procedures to follow in addition to that it helped me a lot as she speaks in Bangali.
I recommend Portico!!!
Jubayer · 25 September 2023
Agent replied · 21 June 2024
Dear Jubayer Ahmed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was looking for flat to spend 6 months in London and I met Salma who was very professional and friendly. Moreover, she speaks english and french ! What a surprise ! It’s was a great experience and we has a good communication between us.
Thank you Portico Bloomsbury & a special thanks to Salma !
Carla · 2 July 2023
Agent replied · 21 June 2024
Dear Carla Guirand
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery professional, knowledgeable, helpful and friendly.
Salma went beyond expectations and got me into a nice studio flat I wanted in a good location .
She helped me through each step of the process and explained points in a very easy to understand manner.
Highly recommend Salma and her team
Asif · 28 November 2023
Agent replied · 24 August 2024
Dear Maxime Thou
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe renting experience with Portico Bloomsbury was very smooth and easy thankfully to the amazing Salma and her team (Tom)! I would highly recommend Salma, she was always extremely kind, honest, and efficient, and always available to answer all my questions. This has been my best renting experience since being in the UK!
Emma · 20 August 2023
Agent replied · 21 June 2024
Dear Emma Natale
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery professional, knowledgeable, helpful and friendly.
Salma went beyond expectations and got me into a nice studio flat I wanted in a good location .
She helped me through each step of the process and explained points in a very easy to understand manner.
Highly recommend Salma and her team
Maxime · 27 October 2023
Agent replied · 21 June 2024
Dear Maxime Thou
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently rented a flat through the agency and had the pleasure of working with Salma. Her efficiency and professionalism stood out throughout the process. My overall experience has been truly satisfying. I would highly recommend Salma and the agency to anyone seeking a seamless rental experience.
Blanche · 14 October 2023
Agent replied · 21 June 2024
Dear Blanche Zhao
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleMy friend and I have been looking for an apartment for a while now but other companies have let us down. Then we found Portico and placed a nice apartment in an ideal location. Salma was the agent to help us solidify the whole process. Many thanks Salma!
Tim · 20 August 2023
Agent replied · 21 June 2024
Dear Tim Cheung,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFirst time renting accommodation in London and had a pleasant experience with Portico Bloomsbury.
I recommend Salma!(french speaker
). She responds quickly to your requests!
The agency is well located, they have a very good apartment portfolio and the whole team is pleasant. Thanks again Salma.
I recommend 100%!
Audrey · 22 June 2023
Agent replied · 21 June 2024
Dear Audrey Lassabe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
GoogleHad a good experience with Portico, they helped me find a great apartment to rent and at a very good price compared to other agencies. Max gave me good advice and always answered my questions and kept me up to date on the progress of my application to rent. Francesca was also very friendly and helpful on my move in day.
However, the flat managed by portico had a lot of maintenance issues which their maintenance team did not attend to in a timely manner. Inventory report was also delayed by months and this led to problems when reporting issues. The rental agreement was delivered to us the night before moving in which was unprofessional.
Deyan · 22 June 2023
★★★★★ 5/5
GoogleI wanted to warmly thank Salma for her professionalism and above all for her kindness. I can only be satisfied and grateful for the support I received in finding accommodation and recommend his services with my eyes closed! Thanks again
Alister · 12 December 2023
Agent replied · 21 June 2024
Dear Alister Bandu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSam Pope was very helpful and answered all my questions. He followed up with extra information and the process afterwards went very smoothly. Highly recommend!
Lepage · 19 September 2024
Agent replied · 25 October 2024
Dear Lepage Perla
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMike Chapman was very patient and understanding when letting our property. would definitely recommend, very easy to get hold of and very nice to talk to!
Bronwen · 20 August 2024
Agent replied · 24 August 2024
Dear Bronwen Smith
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with Portico, mainly due to Francesca being so helpful in dealing with any queries and questions I had, renting in London can be super stressful but Francesca made the whole process so smooth, would highly recommend.
Thomas · 23 October 2023
Agent replied · 21 June 2024
Dear Thomas Garrod
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy renting experience with Portico was very smooth and easy thanks to Salma, I would highly recommend Salma, she was always extremely kind, honest and was available to answer all my questions. This has been my best renting experience so far!
Saifa · 14 October 2023
Agent replied · 21 June 2024
Dear Saifa Babul
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleAbsolutely useless people. I have put an offer for studio and waited 2 days . They did not even come back to me and when I called they said it was let already.
If the studio was let why did you not come back and informed me. …
Shukrullo · 13 July 2025
Agent replied · 13 April 2026
Thank you for your feedback. The offer you submitted was directed to a colleague on a Sunday who was out of the office for the following week. An automatic out-of-office response would have advised you to contact our branch email, enabling … More
★★★★★ 5/5
GoogleI’ve had a great experience working with Chris Athanasiou. He has been extremely helpful in providing me with clear and useful market insights, which really gave me confidence in making decisions about the letting of my property. His …
Shell · 13 October 2025
Agent replied · 13 April 2026
Thank you so much for your kind and detailed feedback. I’m delighted to hear that my market insights and communication helped give you confidence throughout the letting process. It’s always my goal to provide clear, timely updates and … More
★★★★★ 5/5
GoogleThank you to Salma! Looking for properties around London can be so difficult, but she did an amazing job to cater towards my needs to find me a place. She’s absolutely amazing and I’m super grateful for her work.
Dafi · 26 October 2023
Agent replied · 25 October 2024
Dear Sarah Basha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to Salma! Looking for properties around London can be so difficult, but she did an amazing job to cater towards my needs to find me a place. She’s absolutely amazing and I’m super grateful for her work.
Sarah · 24 October 2023
Agent replied · 21 June 2024
Dear Sarah Basha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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