Trusted Agent profile · London
Verified
★★★★★
377 reviews across 3 platforms
11 Woodbine Place Wanstead, London, E11 2RH
Petty and Prestwic's office in London, at 11 Woodbine Place Wanstead, is rated 4.7 out of 5 across 377 reviews on three platforms, including 242 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
242
Reviews on Google
This office
33
Reviews on Facebook
Business-wide
102
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We employed Pettys to sell our flat in Wanstead. We chose them because, despite there being loads of agents in the area, we knew they sell a lot of properties ...Read all 18 from sellers
I had an extremely positive experience with Petty Son. They were professional, kind and dealt with our purchase in a very competent fashion. They were always ...Read all 18 from buyers
Petty and Son helped me through my first experience as a Landlord. Their professional and friendly approach was welcomed and they always had time for the ...Read the review from landlords
Without a doubt, Pettyson and Prestwich are the most assertive, responsive and pleasant series of Lettings Agents I have ever had the pleasure of dealing with ...Read all 4 from tenants
The Trusted Agent 2026 results for Petty and Prestwic, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
View AgentsExcellent reliable service
By far the most competent and reliable estate agent we've dealt with, Petty Son helped us find our perfect house in Wanstead. The staff strike just the right balance of personable and professional and I'd definitely recommend them to anyone buying/selling in the area. Special thanks to Elaine & Fay.
5/5
FacebookAlways very helpful and honest advice from John and his team. Would highly recommend
Thanks so much, Paula. Really appreciate the kind words.
5/5
View AgentsGreat Team
Thanks to John, Jenny, Elaine, Kinga and the rest of the team. Despite the current market conditions, team Petty Son was able to close the sale of our property in South Woodford in a professional and timely manner to our absolute satisfaction.. We highly recommend team PettySon.
5/5
GoogleWe bought a flat through Pettys in 2016 and didn't hesitate to use them again for the sale of our flat in 2019 as we traded up to a house. I have always had a very positive experience with them, they are very professional, diligent and great to work with. I'd definitely recommend them to any prospective buyers and sellers in Wanstead
Always a pleasure Mark! Thank you for choosing Petty's to help you move for the second time. We hope you're happy in your new home & will let us know if we can be of any help to you again in the future - we'd love to score a hat trick by providing you with another satisfying experience for move number three! 😉 …
5/5
GoogleIt was a breath of fresh air to deal with Pettyson selling our house. I had spoken to a number of agents and they came out top for many reasons. A process which was relatively tricky with our purchasers was handled exceptionally well, they gave great advice & support throughout. Competitive rates, lovely people and a smooth & easy process!
We're thrilled to have been selected to work for you Natasha, especially as we were one of a number of local agents you considered. Tricky sales are something you sometimes can't avoid, but it's great to hear our advice made things easier and that you also found our rates to be competitive. Now the sale has completed we hope you have found time to relax, unpack the boxes and enjoy living in your new home 🙂
1/5
GoogleI'd recommend anyone trying to rent to stay clear. Miscommunication at its finest and office staff who try to speak over you when you've caught on that they are indeed not telling the truth. 1.Viewed a property late during the day and was told specifically no more viewings (this was a saturday) 2. Immediately submitted an offer 3. Told that no other offers had been submitted 4. Told I would get a response by Monday and no other viewings taking place 5. Chased on Monday to be told landlords on holiday and only back Tuesday 6.Tuesday morning property no longer in the website and told an offer had already been accepted As a new mom with a baby seeking a decent ground floor flat I was exciting to proceed. I almost didn't go through with another flat and glad I kept options open. Very misleading. What followed after was just waffling through by the agents trying to convince me otherwise. Perhaps we weren't ideal because of other external reasons which begs the question whether this is truly a fair company. Stay clear.NegativeResponsiveness, Quality, Professionalism, Value
4/5
GoogleProfessional and responsive service. Very knowledgeable about the Wanstead property market and appreciated the sound advice. Thank you - both properties sold which really helped us to move forward with our new countryside living!
So pleased to help you move from urban life to country living - we hope you are thoroughly enjoying the slightly slower pace of country life :-)
5/5
FacebookProfessional and responsive service. Very knowledgeable about the Wanstead property market and appreciated the sound advice. Thank you - both properties sold which really helped us to move forward with our new countryside living!
Thanks for the recommendation, Uma. We really appreciate it
1/5
GoogleHighly unprofessional and lack of communication, extremely low efficiency and poor attitude. Definitely one of the worst…
We would be grateful if you could let us have further details of your full name along with the address of the property you contacted us about in order for us to find the details of your contact with our company.
5/5
GooglePetty’s is such a wonderful agent to work with. I have used them twice now and would honestly not go anywhere else to sell a property. The staff are professional, understanding and really do support you every step of the way.
5/5
GoogleGreat Estate and Managing Agents . Very responsive and lovely to deal with . 5 stars
Thank you! We really appreciate the time taken to leave your positive feedback - we do read all reviews and find all reviews helpful to continually improve our services.
5/5
View AgentsVery professional!
An excellent service from Petty's in Wanstead over past 4 years as tenants. Our landlords lived abroad, yet Pettys were quick to resolve any problems as Managing Agents making our stay stress free and easy. Stella in particular was immensely helpful. Would warmly recommend!
5/5
GoogleI purchased a property with Petty. The staff were fantastic and I received outstanding support - all they eat until I completed. I requested to visit the purchase property on a few occasions and this was never an issue with the team at Petty. The gift when I went to collect the keys was a nice surprise.
It was a pleasure to agree your purchase and organise your subsequent viewings & gift upon completion Harry. The whole team hope you enjoy your new home for many years to come.
5/5
Googlei’m very pleased with this agency and lovely people. Always in touch and contacting regularly with all information about
4/5
View AgentsExcellent service from Petty Son
Great service in marketing our house in Wanstead. We have already recommended Petty Son to family and friends. We would like to give a vote of thanks to Fay in particular who always seemed to find time to listen calmly to our worries!
5/5
GoogleWe lived at the property for over 6 years. The Team at Petty were always very helpful and were always quick to act if there were any house problems. They were always very professional. Paul & Louise in East London.PositiveResponsiveness, Quality, Professionalism
Thank you Paul - such a good review from a long term tenant is testament to the continued level of service our fantastic lettings team provide. We appreciate you taking the time to let us know your thoughts!
5/5
GoogleWe had a really positive experience selling with Petty and Son. From initial valuation to selling our home over the asking price within 48 hours. Communication after this stayed efficient and informative throughout process. Would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
We are so thrilled to have been able to provide you with a fantastic service from initial marketing to eventual sale. We have great pride in our sales team and the first hand experiences we receive are invaluable to us as a small, family run company. We wish you all the best in your new home!
5/5
View AgentsExcellent, customer-focussed estate agents
Petty, Son and Prestwych provided us with a fantastic service for the recent sale of our flat. They were attentive, responsive and helpful throughout. They went above and beyond our expectations, providing us with extra support while we were out of the area ahead of the completion of our sale. Customer care seems to be right at the heart of their service and whoever we spoke to in the team seemed to know what was going on with our property sale and was able to help out. Thank you.
5/5
GoogleVery good service throughout. Recommended.
Thank you Robert for taking the time to review us :-)
5/5
GoogleSimply excellent! By far the best experience we have had dealing with estate agents. Highly professional, transparent and above all, honest. Our thanks to the whole team with a special mention to Catherine. 10/10
5/5
GoogleWe recently sold our old family home through PS&P, and they were excellent every step of the way. A small, friendly, highly professional and informed team, who worked together in a well-coordinated way. All queries were always dealt with promptly and efficiently, and also very personally. I highly recommend them.
Thank you Hilary. We appreciate how important the sale of your family home was, especially after it had been in your family for so many years. It was an absolute pleasure to work with you and your family during the sale and we are so thrilled you chose Petty's!
1/5
FacebookAbsolutely incorrect agency and fraudsters . We have waited so many weeks for referencing check but no one completed it because of their service and now when I want my deposit back they said that this is my fault. This behaviour about their side is unacceptable and absolutely ridiculous. Do not use that agency because they only know to take people’s money and then don’t do their responsibilities properly and then blame the people and pretend that they are perfect with the service!!
5/5
GoogleRecently brought through Pettys and viewed many properties with them before we found the right house! Always very knowledgeable and friendly, and able to answer or come back to any questions. Once we had an offer accepted they helped the purchase go forward without issue. A great local agent.
It's great to hear we were able to show you a range of homes before finding the right one for you. We are always happy when we have done a good enough job to be recommended, not just by our Sellers but our buyers as well. Thank you Caroline for taking the time to write your review, we wish you nothing but happiness in your new home.
5/5
GoogleRecently sold my property with Petty's. They were extremely proficient, professional and knowledgeable from beginning to end. An estate agent is more than just getting an offer... this agent knows how to close a deal. Highly recommendedPositiveResponsiveness, Professionalism
Thank you Elaine! And you are right that receiving an offer is sometimes the easiest part of the process - it's the negotiating the best price for the seller and then progressing the sale that take the time, expertise and skills. Thank you for your recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Petty and Prestwic's London office has 377 reviews across three platforms: 242 on Google, 33 on Facebook (across the whole business), 102 on View Agents.
Petty and Prestwic London is rated 4.7 out of 5 across all 377 reviews, and 4.6 out of 5 on Google from 242 reviews.
18 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "We employed Pettys to sell our flat in Wanstead. We chose them because, despite there being loads of agents in the area, we knew they sell a lot of properties ..."
18 reviews from buyers, rated 5.0 out of 5 on average. For example, Fernanda wrote: "I had an extremely positive experience with Petty Son. They were professional, kind and dealt with our purchase in a very competent fashion. They were always ..."
4 reviews from tenants, rated 4.9 out of 5 on average. For example, Ben wrote: "Without a doubt, Pettyson and Prestwich are the most assertive, responsive and pleasant series of Lettings Agents I have ever had the pleasure of dealing with ..."
Yes. In The Trusted Agent 2026 awards: Petty and Prestwic, London won Trusted Agent.
Petty and Prestwic London, 11 Woodbine Place Wanstead, London, E11 2RH.
