Trusted Agent profile · London

Pedder London reviews

4.6

★★★★★ Excellent

432 reviews across 2 platforms

Pissarro House, 77a Westow Hill, London, SE19 1TX

Pedder's office in London, at Pissarro House, is rated 4.6 out of 5 across 432 reviews on two platforms, including 131 Google reviews rated 4.3.

Google logo

4.3 / 5

131

Reviews on Google

This office

Trustpilot logo

301

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful

Callum kept us updated with the latest properties onto the market. He was nice, helpful and not too pushy. Thank you for your help, Callum.

Caroline · 12 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Supportive and Knowledgeable

Trevor and Alexander from Pedder provided us with support and guidance throughout the selling process.

Jenny · 3 March 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Professional team and quick sale

David from the East Dulwich branch is the reason we chose to use Pedder. He was professional, gave more credible advice than other agents we’d spoken to and was not pushy. Catherine proceeded to manage the sale and was very efficient and communicative which made the process very easy. Pedder achieved a good sale price and got us a buyer in a very short period of time despite the challenging economic environment at the time. We would use them again.

Charlotte · 3 October 2023

Agent replied · 19 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Thank you to Robin

Thank you to Robin. He has been fantastic through the whole process. Would highly recommend using him at Pedder.

Harry · 21 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Absolutely excellent service

Absolutely excellent service. The team at the Crystal Palace branch was incredibly professional, helpful and always really responsive. In particular, Carolina was amazing! She was just brilliant. I can't recommend Pedder highly enough.

Claire · 20 August 2023

Agent replied · 19 June 2024

Thank you for your excellent review.Very best wishes,Pedder

5/5

Trustpilot

Izabella and the team were so…

Izabella and the team were so professional and helpful throughout the process of purchasing our home. Thank you for all your help!

Lujan · 21 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Izabella was the agent for our purchase, and from start to finish she was friendly, professional, and responsive. The communication throughout the process was fantastic and we really felt we knew where we stood the whole time. Although sh was our seller's agent, we very much felt as thoughts she had the best interests of all parties in mind, which made it a really positive experience. I would happily recommend Pedder to friends in future!

Kirsten · 18 June 2022

5/5

Trustpilot

Great communication

I chose Pedder as I really liked the way Mollie clearly set out the terms of our agreement and followed up on every action needed to get the sale over the line, especially during the final moments where everything always seems to come to a standstill! I highly recommend working with Mollie at Pedder if you’re looking to sell your property.

Marie-Claire · 12 August 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie is Fab!

Mollie has been great throughout. Very communicative and cheerful at all times sometimes in rather sressfull circumstances.

Jon · 29 May 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Cristina was great

Cristina was great, helpful and professional. I felt like she gave me a lot of information and I didn’t feel rushed as with some other agencies

Sarah · 24 November 2023

Agent replied · 19 June 2024

Thank you for your amazing review.Very best wishes,Pedder

5/5

Trustpilot

Nice and Good

Working with Pedder on selling and my renting my place was a breeze. Both Josh and Suzanne were super easy to deal with and communicate with.

Scott · 23 November 2023

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Google

I’ve received the worst service from this agency. I’ve contacted them to book a viewing for a property I was very interested in. I was assisted by Scott over the phone which managed to get me a viewing after a questionnaire I had to go through. After going through all the questions he finally booked a viewing for the following day. Normally when you book a viewing every agency will send you an email of confirmation with details and specific address of the property. I’ve never received the email. I called them back once and I asked Scott to repeat my email address in case he had the right one, his answer was “I already know the email, I will send it when I can”. I had to call them again to remind them to please send me a email with the address of the property. Scott failed to send me the email despite all my attempts of communication. I would never recommend this agency as they have really poor customer service and lack of etiquettes.

Cindy · 18 June 2023

Agent replied · 17 June 2024

Hi Cindy, Apologies for the delay in you receiving an email regarding your viewing. The delay was due to an unusual volume of requests and enquiries about that particular property. I am pleased you have managed to secure a booking and you should have received the confirmation email by now. If you have any further queries please do give us a call, we're happy to help. Kind Regards, Grace

5/5

Trustpilot

Professional team work

In these uncertain times, Pedder were most professional with their guidance and support. During the process of selling and renting property their well co-ordinated teams were all most knowledgable, each conscious of its current stage to promptly advise me. This was valuable as when inevitably some team members were out of the office, someone was present at all times to update me on progress. Their management was impeccable, again every necessary check and service being provided quickly. I found this most reassuring.

Mrs · 17 June 2023

Agent replied · 19 June 2024

Thank you for your kind review!Very best wishes,Pedder

5/5

Trustpilot

Vince Spoto was excellent

Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.

Ross · 28 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Most effortless moving!

Couldn’t recommend more Pedder! Cristina was incredible - she was so so helpful and nice throughout the whole process. I think it was the most effortless moving I had while living in London!

Customer · 9 May 2023

Agent replied · 19 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

I had great onboarding experience

I had great onboarding experience, smooth and effective communication

Tewogbola · 14 March 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

ive been Renting trough Pedder at 13 cranleigh close for 6 years , for the past 2 years John Dowlin has been our agent , i just wanted to let you know how good John Dowlin has been , its remarkable his level of dedication , always professional , and dedicated to his job , a proper english gentlemen , i do have a small business myself and i know how hard is to find staff that represents your brand at the level that you want , John Dowlin is doing exactly that with Pedder , keep that jewel on board Regards Marco

Marcos · 18 June 2021

5/5

Google

Have dealt with Pedder for a good number of years renting out my flat and eventually selling. At one point i tried another agent and brought to light how professional and trustworthy Pedder are compared. Nothing is ever always smooth, but …

Kieran · 16 April 2025

Agent replied · 24 April 2025

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Best Rental Experience Ever

I rented with Pedder for 5-years and i must say that their Property Manager, Nora Parkes, was a blessing in my life. Very kind, understanding, compassionate and most of all, very professional. Nothing is ever too much for her to Handle. Pedder is definitely lucky to have her as I believe she is a great brand ambassador.

Anita · 9 September 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great experience

Great experience, Robin made the process easy from start to finish. 5 stars!

Jamie · 27 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

My flat purchase

Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.

Adrian · 12 April 2023

Agent replied · 19 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Google

Shoutout to Scott and Samantha at Pedder, who made the tenancy process seamless for me! It can be super stressful moving into a new property, but in this case it wasn't because all of my questions were answered quickly, instructions were concise and clear and the service was polite and respectful. Thank you!

Lucy · 19 January 2024

5/5

Trustpilot

We recently exchanged contracts selling…

We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.

Alys · 2 April 2023

Agent replied · 19 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Google

Nora Parkes from Pedder was my property manager for a considerable number of years. She was consistently excellent. Any issues raised by either me or the tenants were dealt with quickly and efficiently and nothing was ever too much …

Cinzia · 16 April 2025

Agent replied · 26 December 2024

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder London

How many reviews does Pedder London have?

Pedder's London office has 432 reviews across two platforms: 131 on Google, 301 on Trustpilot (across the whole business).

What is Pedder London's rating?

Pedder London is rated 4.6 out of 5 across all 432 reviews, and 4.3 out of 5 on Google from 131 reviews.

Where is Pedder's London office?

Pedder London, Pissarro House, 77a Westow Hill, London, SE19 1TX.

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