Trusted Agent profile · London

Pedder London reviews

4.7

★★★★★ Excellent

426 reviews across 2 platforms

Pissarro House, 77a Westow Hill, London, SE19 1TX

Pedder's office in London, at Pissarro House, is rated 4.7 out of 5 across 426 reviews on two platforms, including 131 Google reviews rated 4.3.

Google logo

4.3 / 5

131

Reviews on Google

This office

Trustpilot logo

295

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very positive experience with this letting agency and Scott Merrals. Communication was excellent, everything was arranged in the best possible way, and all requests were fully covered. The team were friendly, professional, and made the whole process smooth and stress-free. Highly recommended.

Kateryna · 25 November 2025

Agent replied · 25 December 2025

Thank you for your 5* review! Very best wishes, Pedder

4/5

Trustpilot

Friendly, always on hand

Friendly, always on hand to help and kept our buying process ticking along despite issues with the chain. Couldn’t ask for too much more really

Michael · 13 April 2026

Agent replied · 31 May 2026

Thank you for your review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Robin at Pedder review

Robin at Pedder found new tenants for my house within a week. The whole process was pain free & professional. I highly recommend Robin as an agent.

Anna · 16 September 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service from Pedders in…

Excellent service from Pedders in particular Izabella. Very proactive for our sale and really helped progress the entire chain. I have used them twice now and wouldn't hesitate to use again.

Sean · 11 July 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

The process of finding new tenants and…

The process of finding new tenants and ensuring a smooth transition was handled well by Robin. Would recommend.

James · 13 May 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great Service = Less Stress

My flat has been rented through Pedder for a year now.

MJD · 2 July 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Myself and my wife Bo love Pedder

Myself and my wife Bo love Pedder. I bought my flat from them 6 years ago and had a really good experience and so when I came to sell I was keen to use them again.

Oliver · 12 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

I have always had a good experience with Pedder. Our current property manager, Pia Mannix, has been excellent, always quick to respond and helpful with any questions or issues. The recent smart meter replacement went smoothly, and overall, I’m very happy with the service. Thank you!

Александра · 27 August 2025

Agent replied · 25 December 2025

Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

I've been living in a Pedder managed property for about 9 months now and it's been great! They're super responsive, organised, and all very friendly. My recent inspection with Drenusha was excellent - I got lots of notice in advance, and …

Daniel · 16 April 2025

5/5

Google

Pedders let and manage my flat. Fayzeh my Manager replied promptly to my emails and telephone calls and dealt with my queries efficiently and resolved the matter.

Margaret · 16 February 2026

Agent replied · 16 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Excellent experience

I have had a fantastic experience with Pedder. Robin was available at all times if I had any questions, and was very efficient and lovely throughout the process. I could not recommend them highly enough.

Lavinia · 8 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Best staff at Pedder

Vince the manager came to value our house he is such a lovely polite man the Mollie took over the sale of our house what can I say she was just brilliant 🤩 anytime I rang if she was busy always rang me back was so lovely 🥰 and reassuring as we had not moved in 43 years helped me a lot with some stuff I was not able to do online just a lovely 😻 polite woman.

Bridget · 10 June 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Our experience with the estate agent…

Our experience with the estate agent looking after us, Callum, was excellent. Met us and helped us during our whole search. I would recommend Pedder in East Dulwich

Percy · 23 September 2026

5/5

Google

I have moved into my new flat rented through peddar last month. The process was very smooth and straight forward though landlord took bit of time to take a decision . Scott and Amanda were very friendly and helpful through out the process and kept me upto date about the application progress and they were very flexible to organise a key handover on Saturday which is highly appreciated. Thanks

Venkatesh · 19 January 2024

5/5

Trustpilot

Pedder Crystal Palace Branch

Everybody at Pedder Crystal Palace were very good with our recent house sale and the subsequent purchase of our new property.Izabella, Bill and all the staff provided an excellent service throughout our transactions.

R · 21 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Callum was amazing!

My husband and I met Callum Melrose on a viewing. We've met a number of real estate agents over our hunt recently and we were really impressed by him! He was so informative about the area and the house, and took the time to talk us through the details in the house and provided his honest advice and feedback. It was a refreshing change from when other agents have let us in and tried to push the sale with little/no information about the house specifically.

Canadian · 9 April 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent

Professional, committed and determined

Anonymous · 23 July 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

4/5

Trustpilot

Derek Law: Property Manager = Great

Great Property Management by Derek Law. Fast and Effective.

Jon · 15 June 2026

Agent replied · 24 September 2026

Thank you for your 4* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

“Pedders were really excellent and…

“Pedders were really excellent and really helpful throughout our dealings with them. Our most recent property manager, Nora Parkes, was superb, always there when we needed her she resolved every problem that we had. Nothing was too much trouble and we think very highly of her.”

Mr · 3 April 2023

Agent replied · 19 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

The process from property viewing right…

The process from property viewing right through to completion was made very smooth thanks to the diligence and professionalism of Josh. Very attentive and great communication from all those at Pedder.

Maz · 17 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Highly recommended

As a first time buyer, Pedder was great from the start to end - in particular Daniel was incredibly helpful to us. He guided us through and facilitiated the process, in particular helping expediate the conveyancers which was very helpful. Would definitely recommend.

Erik · 23 June 2023

Agent replied · 19 June 2024

Thank you for your very kind review!Very best wishes,Pedder

5/5

Trustpilot

Wonderful team

Wonderful team, super enthusiastic and willing to go the extra mile - both on letting and sales side!

Kathryn · 1 April 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Excellent Service from Pedder Dulwich Village

We sold our home in Dulwich recently. Trevor gave us very good advice at the outset on how to manage the sale. Hanne was excellent throughout the process of finding the right buyers and guiding safely through to completion.

Nick · 22 September 2023

Agent replied · 19 June 2024

Thank you for your glowing review.Very best wishes,Pedder

5/5

Trustpilot

Robin has been super helpful and…

Robin has been super helpful and responsive, and made the whole process really smooth. Overall I thought the the service was excellent so highly recommend Robin at Pedder.

Amy · 15 May 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder London

How many reviews does Pedder London have?

Pedder's London office has 426 reviews across two platforms: 131 on Google, 295 on Trustpilot (across the whole business).

What is Pedder London's rating?

Pedder London is rated 4.7 out of 5 across all 426 reviews, and 4.3 out of 5 on Google from 131 reviews.

Where is Pedder's London office?

Pedder London, Pissarro House, 77a Westow Hill, London, SE19 1TX.

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