Trusted Agent profile

Pedder London reviews

4.7

★★★★★ Excellent

426 reviews across 2 platforms

Pissarro House, 77a Westow Hill, London, SE19 1TX

Pedder's London office at Pissarro House is rated 4.7 out of 5 across 426 reviews on two platforms, including 131 Google reviews rated 4.3.

Google logo

4.3 / 5

131

Reviews on Google

This office

Trustpilot logo

295

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

First time buyers - Great experience

Our experience of purchasing a flat through Peddar was brilliant thanks to the sales assistant manager Carolina. She went above and beyond to make sure we had a smooth process, chasing and pushing things were needed to progress all whilst maintaining a constant stream of communication which we very much appreciated. We're very happy with our purchase and can't fault the service we received from Pedder one bit.

Casey · 17 November 2023

Agent replied · 19 June 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Selling our house through Pedder

Selling our house through Pedder was a wholly positive experience. All the staff were friendly, helpful and professional. In particular, Callum moved heaven and earth to get our sale over the line. Highly recommended.

Kate · 14 July 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pedder provided an excellent service…

Pedder provided an excellent service from start to finish. Professional, friendly and enthusiastic, they really took care to ensure our property sale was handled with a personal touch. Carolina is a masterful negotiator and worked hard to ensure we sold our house at the price we wanted to achieve, keeping us in the loop at every stage. Thanks, Pedder! Great team.

Siobhan · 26 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Very happy seller

I had Callum as my estate agent for my sale and he was great throughout the whole process. He clearly knew the local area really well and came with a really logically plan and evaluation for the sale. He kept a constant stream of viewings and even after someone pulled out quickly pivoted and got another offer.

Joshua · 9 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great service from Cansu

Cansu has been brilliant throughout. We used Pedder for our sale and purchase. When things started to get complicated, Cansu stepped in to help with both sides of the transaction and has gone the extra mile to follow up with issues after completion

Rebecca · 11 November 2024

Agent replied · 22 November 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great communication

Great communication, quick turnaround time on questions or requests, and the agents were all incredibly friendly. Were able to set up viewings quickly, and identify other new properties that were similar/matched what I was looking for. Cristina was also wonderful in helping arrange a very quick move-in date, and handling the logistics with the landlord to facilitate the move-in.

OB · 29 January 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder were absolutely fantastic

Pedder were absolutely fantastic. They weren't actually our agent - they represented the sellers we bought from - but I found them, Callum Melrose specifically, brilliant from start to finish.

JP · 8 July 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Cansu was incredibly helpful throughout…

Cansu was incredibly helpful throughout the entire process. She was responsive, reliable, and friendly, making a potentially tricky situation much easier to navigate. Her professionalism and dedication really stood out, and I couldn’t have asked for better support. Highly recommend!

Arianna · 16 December 2024

Agent replied · 24 December 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

I have been dealing with Pedder for a number of years and I could not have asked for a better service. Andrzej Szczepaniak and Scott Merralls have been amazing. Extremely helpful, responsive, professional and polite. Every time I needed something ( and believe me, I've sent them so many emails with questions), they were always happy to help. Thank you both for being so kind and for guiding me. Made all the difference :)

Vera · 12 June 2025

Agent replied · 25 August 2025

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Andrzej & Scott. Wising you the very best. Pedder

5/5

Trustpilot

Excellent estate agents

Excellent estate agents, helped me through every process of selling my property. Specifically, Natasha Best and Bill Russell.

Hannah · 14 September 2026

Agent replied · 24 September 2026

Thank you for your 5* review. We will be certain to pass on your feedback to the team!

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Bill and Carolina were always helpful and available to support me with the sale process, even when things got difficult with the buyer's solicitors, they remained calm, but always ready to jump on the case to help shimmy things along! I would very much recommend Pedder Crystal Palace for their experience and knowledge of the market, as well as their customer service.

Lisarc26 · 5 April 2023

Agent replied · 19 June 2024

Thank you for your detailed review!Best Wishes,Pedder

5/5

Trustpilot

Pedder house sale

"Working with Alexander was an absolute pleasure from start to finish. His professionalism, expertise, and dedication made the entire process of selling my house seamless and stress-free. He provided invaluable guidance, kept me informed every step of the way, and went above and beyond to ensure a successful sale. I highly recommend.”

Liane · 22 April 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great service from Mollie

Really felt at ease with Mollie, she kept us updated through out the process, wasn't hard to get hold of (which can be one of the worst problems, in my previous experiences) and just an all round lovely girl! Thanks Mollie

Conor · 24 October 2024

Agent replied · 22 November 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Highly recommend Pedder

Highly recommend Pedder and Robin Percivaldi- Hammond in particular. Very easy to work with; clear, informative communication and prompt responses. Always happy to answer questions, super helpful and professional.

Carleen · 23 June 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Best estate agent we’ve…

Carolina is the best estate agent we’ve worked with. Constantly had our back, went above and beyond on no small number of occasions, faultless communication and generally was just such a help throughout as we navigated buying our first home. She is also incredibly patient, personable and highly reliable. Couldn’t recommend more. (Source : allAgents)

Joshua · 22 December 2023

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Cansu was an enormous help throughout a…

Cansu was an enormous help throughout a long a difficult purchase process. She fielded near-daily calls from me over several months and kept me up to date on the status of my chain until completion.

Josh · 11 December 2024

Agent replied · 24 December 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Would highly recommend!

We went with Pedder after a bad experience with another estate agent, and it couldn't have been more night and day. Mollie was exceptional in her service to us, and was able to take out a lot of the stress of selling. Would highly recommend!

Liam · 5 July 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

The renting agent i had (Shanice peat)…

The renting agent i had (Shanice peat) made my move in so easy she was so professional and honest, she explained everything I need to know that's why I recommend pedder letting agent for anyone looking for a house.

Mr · 15 March 2026

Agent replied · 31 May 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Really helpful and easy to work with…

Really helpful and easy to work with staff. Callum and Harriet carried the sale through from start to finish!

A · 5 August 2026

Agent replied · 24 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

We bought from client with Pedder this year...

We bought from client with Pedder this year. It wasn't an easy process for various reasons, but Ben was great throughout the process, always excellent communication and mediation between sellers, solicitors in the chain, ourselves, and our agents. Would definitely use Pedder again, if we were to sell.

Joe · 4 April 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

The Property Management Team at Pedder are all very professional and a pleasure to work with, especially Paris Haque. Thank you for all your support.

My · 25 March 2025

Agent replied · 26 May 2025

Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Carolina was an extremely supportive and present agent

Carolina was an extremely supportive and present agent who dealt with a lengthy and difficult purchase for me. Her knowledge of the process was invaluable to me, and her energy throughout was key to getting the purchase finalised. I really couldn’t have done it without her. Thank you!

Eleanor · 27 March 2024

Agent replied · 19 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great service

I just want to say a big thank you to Mollie and Vince for helping me sell my home. This was the first time I went through the selling process and their professionalism, attention to detail and empathetic support throughout the process helped me greatly. My sincere thanks to the two of you.

Marisa · 9 December 2023

Agent replied · 19 June 2024

Thank you for your very kind review.Very best wishes,Pedder

5/5

Trustpilot

Hanne at Dulwich has been great…

Hanne at Dulwich has been great throughout. Always responsive and available and quietly keeping the process on track by keeping in contact with all relevant parties (solicitors, agents etc). It’s was always a pleasant experience interacting with Hanne even when difficult conversations were needed. Many thanks to Hanne and her colleagues for getting us across the line and helping us buy our dream flat.

James598 · 5 February 2023

Agent replied · 19 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder London

How many reviews does Pedder London have?

Pedder's London office has 426 reviews across two platforms: 131 on Google, 295 on Trustpilot (across the whole business).

What is Pedder London's rating?

Pedder London is rated 4.7 out of 5 across all 426 reviews, and 4.3 out of 5 on Google from 131 reviews.

Where is Pedder's London office?

Pedder London, Pissarro House, 77a Westow Hill, London, SE19 1TX.

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