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Pattison Auction London reviews

4.2

★★★★★ Great

747 reviews across 2 platforms

London, N1 6DX

Pattison Auction's office in London is rated 4.2 out of 5 across 747 reviews on two platforms, including 738 Google reviews rated 4.2.

Google logo

4.2 / 5

738

Reviews on Google

This office

Kerfuffle logo

4.6 / 5

9

Reviews on Kerfuffle

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have sold a few properties in the past the conventional way, but by far this was the easiest way to sell using this method . The people I dealt with were very professional especially Drew who was the young lady I dealt with on the phone …

Chris · 24 September 2023

5/5

Google

Brilliant service, very attentive, professional and most importantly patient (with us small portfolio landlords:). ) Can’t recommend enough! Ps - Go lettings

Adrian · 27 July 2025

Agent replied · 27 July 2026

Thank you so much for your lovely review! We're really pleased to hear you found our service attentive, professional, and patient, it’s always a pleasure supporting landlords, no matter the size of the portfolio. 😊 We truly appreciate your recommendation and look forward to continuing to work with you. All the best, The Brockenhurst Lettings Team

5/5

Google

Tina is lovely, we look forward to working alongside pattinsons. Everything has been a nice easy process.

Just · 17 March 2025

5/5

Google

Thomas (American accent, unsure of his surname) is excellent. Called me back when he said he would, fantastic explanation of the auction process and generally very helpful. 10/10 customer service.

Jake · 16 April 2025

Agent replied · 24 April 2025

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More

1/5

Google

One of the worst experiences I have had. Incompetence doesn’t cover it. As someone who demands reliability and integrity I would not use this company. They are poor at communicating and when direct emails are sent they are ignored. If you are a seller I would choose another company as they will more than likely lose you clients. As a buyer I would go direct to the owner of the property and make an off the cards offer and cut them out.

Richard · 27 July 2024

5/5

Google

Mr Abdul Miah, always kind and helpful always answer my questions . Thank you very much

Edee-rose · 16 June 2026

5/5

Google

I have just rented a property in Whitchurch via Brockenhurst, and I dealt with Hannah the whole way through. Unbelievably competent and efficient, everything was completed on time and with great communication. Really can’t overstate just how easy the whole process has been, a real relief and Hannah helped reduce the stress of renting a new place hugely. Exceptional service, and I don’t say that lightly!

Alex · 27 July 2021

1/5

Google

As a buyer I was promised the earth. Buying at auction should be simple. They recommend an incompetent solicitor to the buyer. They never update you and blame everyone else. We had to issue notice to complete after being told 28 days. We …

Chris · 24 September 2024

Agent replied · 15 October 2024

Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further

1/5

Google

Very unprofessional, they called me 7 times within 5 minutes (when the first call rang I quickly hung up due to being busy) I understand calling once or twice but when I haven’t answered and clearly ended the call you shouldn’t then call …

Emily · 24 September 2024

Agent replied · 15 October 2024

Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

5/5

Google

Worked with Alison @ Jarrow Branch and Jason (Manger) I grateful for how much they did for us and went beyond , They where contactable day and night to make sure from viewings to sale that everything was smooth and perfect and due to this …

Lisa · 24 September 2023

5/5

Google

Many thanks to Susan Stewart for her help and sheer determination to get us a fair price for our property. She was very professional but friendly at the same time and was very patient (especially with my husband) to explain the auction process to us. You are an asset to Pattinson. Once again Susan THANK YOU SO MUCH!

Vivienne · 22 August 2022

1/5

Google

I have asked them so many times to take me off the mailing list however they keep sensing me email reminders. They keep putting me on the list without permission.

Nati · 30 March 2025

Agent replied · 15 October 2024

Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

5/5

Google

Jordan has been extremely helpful from start to finish. He is a very hard working and a down to earth individual with fantastic communication through always returning my calls promptly. Jordan kept me informed of any developments throughout and was more than happy to assist me with any queries I had with the auction process. Would highly recommend Jordan and would be more than happy to work with him again! :)

Natalie · 9 January 2020

5/5

Kerfuffle

Excellent

We have worked with Pattinson Auction for the last 4 years, and have found their service to be excellent, with plenty of happy clients including one who has asked for our help in selling a commercial unit via Pattinsons. We have quadrupled our business since partnering with Pattinson Auction.

Paul · 19 June 2023

5/5

Google

Jordan has been extremely helpful from start to finish. He is a very hard working and a down to earth individual with fantastic communication through always returning my calls promptly. Jordan kept me informed of any developments throughout and was more than happy to assist me with any queries I had with the auction process. Would highly recommend Jordan and would be more than happy to work with him again! :)

Daniella · 5 December 2019

5/5

Google

Jordan has been extremely helpful from start to finish. He is a very hard working and a down to earth individual with fantastic communication through always returning my calls promptly. Jordan kept me informed of any developments throughout and was more than happy to assist me with any queries I had with the auction process. Would highly recommend Jordan and would be more than happy to work with him again! :)

Daniela · 17 October 2019

1/5

Google

CONTINUE'S TO SPAM YOU AFTER ASKING TO REMOVE FROM DATABASE - I DO NOT GIVE AUTHORISATION TO USE MY DETAILS AND YOU ARE BREACHING GDPR

Robyn · 3 May 2025

Agent replied · 8 May 2025

Hi Robyn, apologies, can you please send the details you would like removed from our database to gdpr@pattinson.co.uk and we will rectify this.

1/5

Google

Probably the worse experience we have had buying or selling a property. No or little communication no idea of who's viewing and when, only get an answer after chasing yourself for answers. Never answer the phone. Recommend solicitors who …

Janine · 24 September 2024

Agent replied · 30 March 2026

Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.

5/5

Google

Janine Taylor Was fantastic!

Klementina · 20 November 2025

Agent replied · 20 November 2025

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Google

Janine and Natalie from Pattinsons North East are on the ball, always pleasant, professional and prompt when replying to enquiries.

Michael · 6 June 2025

Agent replied · 7 June 2025

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More

1/5

Google

Phone call after phone call, various emails. Trying to book a viewing but seem impossible. No wonder house has been on market for 12 months

Nicholas · 30 March 2025

Agent replied · 15 October 2024

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your … More

5/5

Google

Worked with Tom Armitage and he was absolutely excellent. Delivered everything he said on time and to detail. Would highly recommend working with Tom.

Chris · 22 August 2024

5/5

Google

Sarah Reeder is very efficient, friendly and professional always going the extra mile for her clients and is very special. NO HESITATIONS IN RECOMMENDATION

Iain · 22 August 2024

5/5

Google

What can I say? The hard work and tenacity of Clare and her team were second to none. Through a protracted and challenging chain they were supportive, they chased down solicitors and other estate agents to provide regular updates. Clare is thoroughly professional, honest and knowledgeable. I would recommend Brockenhurst in Ludgershall to any prospective property buyer or seller, they were a pleasure to work with.

Helen · 27 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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