Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleHad an amazing experience working with Abdul Miah - great team player and super helpful through the transactions
Dawn Β· 22 January 2026
Agent replied Β· 24 January 2026
Thank you so much for this lovely review Dawn! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the team here at Pattinson Auction.
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1/5
Googlecommunication is poor
Annabella Β· 22 May 2026
Agent replied Β· 23 May 2026
Hello Annabella, thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your β¦ More
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1/5
GoogleWhole heartedly agree with Lilly - Fees are bordering on extortionate for doing very little. Strongly worded email demands for fees to be paid within1 hour of close of Auction! β¦
Tony Β· 16 September 2025
Agent replied Β· 26 June 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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3/5
GoogleAvoid their auction
This morning, I was bidding for the small piece of land to use for our not-for-profit organisation Soham London CIC, which provides well-being through Yoga and β¦
Soham Β· 24 September 2025
Agent replied Β· 20 October 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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5/5
GoogleThe first time I have sold a property at auction and I'm absolutely thrilled at the service received from Pattinsons. The staff make the process so clear and updates are regular. I would definitely recommend them and will use again in the future. Thank you!
Amanda Β· 30 March 2025
Agent replied Β· 3 December 2024
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of β¦ More
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5/5
GoogleEvery 6 months I have my inspection done by Paula Holywell who always makes me feel familiar in a way that is very welcome when you are letting someone roam around your house, a lovely lady who also gets the job done completely efficiently too
Emma Smith has been a fantastic help to us when it comes to getting fixtures done at the property, she has responded through our emails quickly and with all the information I need whilst making sure any maintenance issues are being sorted as soon as possible.
Absolute Β· 27 July 2021
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5/5
GoogleFrom my initial inquiry, I really want to emphasise my gratitude for the effort and generosity to the team at Brockenhurst, especially Donna, who I want to give a special shout out. Very friendly and helpful in her approach and made me feel at ease at these stressful times. A true pleasure.
Brockenhurst lettings not only have some of the best properties but they are some of the nicest in the industry. Thanks to Hannah for helping me acquire the place I wanted. A place I can call home. Keep up the good work guysππ
Lanzio Β· 27 July 2021
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5/5
GoogleBrockenhurst has been extremely helpful and attentive with setting our minds at ease at the end of our tenancy and answering all manner of questions to help us through the journey.
James Griffiths from the Ludgershall branch we have to say is cracking at his job and should be given some sort of award for putting up with us and the bombardment of emails we have sent him over the last few months. He has been very patient and given us the right information we needed to make the situation we were in very smooth and not as stressful as it could have been.
Fi Β· 27 July 2021
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1/5
GoogleVery terrible service! Especially from the referencing and admin team, notably a lady called Stephanie.
This lot presented an offer to me and, upon referencing, realised that the β¦
Luxe Β· 16 September 2025
Agent replied Β· 5 August 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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5/5
GoogleI have been working with Pattinsons now for over 2 years. Ellen is fantastic and the guys dealing with our properties always keep myself and sellers up to date. Communication is fantastic. I would recommend Pattinsons to anyone looking to β¦
Alex Β· 24 September 2024
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1/5
GoogleWould not recommend this company. Had my property up for auction, had me led to believe no sale no fee. Had a ridiculous offer which I could not accept. Decided to withdraw from the auction. Then was told I had to still pay the Β£780 auction fee. Avoid at all costs. Terrible company.
Allison Β· 22 August 2019
Agent replied Β· 7 February 2025
We are sorry to hear this, Allison. The payment of the entry fee to cover the costs of advertising, catalogue entry and legal pack preparation was agreed when signing the agreement to enter into auction. One of our team would be happy to discuss further if you have any questions.
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5/5
GoogleI refer my landlords who wish to sell to pattison and have sold my own rental property through them 3 years ago. They are very organised stay in touch every step of the way and have had 2 successful sales well over the reserve prices
Sandra Β· 2 March 2025
Agent replied Β· 17 March 2026
Thank you so much for this review!
We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of β¦ More
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5/5
GoogleI would like to provide a very positive experience with Pattinson Auction specifically with the auction manager Bobby Myers. The overall experience was amazing and Bobby was always there to help and guide me throughout the process. He went β¦
Anil Β· 24 September 2024
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1/5
GoogleAVOID!!!
My real estate recommended them for a flat sale of 120.000.
After I didn't get the asking price on the first auction... they tried to β¦
Bogdan Β· 16 September 2025
Agent replied Β· 8 July 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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1/5
Googlewould leave 0 * if possible
Awful - avoid at all costs
They wasted 3 months of my time advertising my flat as Cash only! β¦
Richard Β· 16 September 2025
Agent replied Β· 22 July 2025
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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5/5
GoogleWe have worked with Sarah at Pattinson's for a while now and she is just excellent and always so helpful. She regularly pops in to discuss current and future properties suitable for a secure sale with Pattinson's. β¦
Martin Β· 24 September 2024
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5/5
GoogleAlthough we were the buyers, so not technically their clients, Amanda and the team, especially Esme, have been great from start to finish.
We wouldn't hesitate to recommend them to anyone who is looking for an estate β¦
Michael Β· 24 September 2024
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5/5
GoogleEmma Horne was an absolute champion in my letting process. She knew how much I loved the property and worked tirelessly to ensure I got it and it fitted around the dates of my previous rental. I couldn't have asked for a higher level of service in the whole experience and she really did make it all a very smooth process with a very happy ending and us enjoying our new property very much. Thank you Emma - you are a star!
Brian Β· 27 July 2020
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1/5
GoogleVery poor communication. Not professional at all. Do not advise buying or selling via Pattinson.
Amar Β· 24 December 2025
Agent replied Β· 6 January 2026
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your β¦ More
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1/5
GoogleI was a first time buyer and they trapped me due to my lack of experience in buying property. Lie after lie. Never attached special conditions with their bundle before I bidded on this property. They made me pay seller's solicitor fee of β¦
Moiz Β· 16 January 2026
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5/5
GoogleSarah @ Pattinson's has been very professional and knowledgeable.
James Β· 10 February 2026
Agent replied Β· 3 March 2026
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
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1/5
GoogleDo not respect requests to stop texting and emailing. They have been trying to sell 86 Montmano Drive for more than a year. β¦
Angela Β· 24 September 2025
Agent replied Β· 31 October 2024
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Please can you send the email/phone number you'd like removed from our database to gdpr@pattinson.co.uk thank you.
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5/5
GoogleI have worked in a professional capacity with Pattinsons for several years now. During this time, they have always been responsive and transparent in the way they work. A special mention to Sarah Reeder who is our Business Development Manager and always on hand to answer any questions and provide support, where required.
Adam Β· 20 November 2023
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5/5
GoogleWe have used Pattinsons as our aucrion partners for a few years now. Having used a few different providers over the years, Pattinsons and their team have managed to keep our relationship positive and have always made any processes as easy as possible.
Matthew Β· 22 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.