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Pattison Auction London reviews

4.2

★★★★★ Great

746 reviews across 2 platforms

London, N1 6DX

Pattison Auction's office in London is rated 4.2 out of 5 across 746 reviews on two platforms, including 737 Google reviews rated 4.2.

Google logo

4.2 / 5

737

Reviews on Google

This office

Kerfuffle logo

4.6 / 5

9

Reviews on Kerfuffle

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

AVOID, High-pressure approach I found the approach very disappointing. I felt there was significant pressure to reduce my reserve price before the property had even gone to market, which left me questioning whether the focus was on achieving the best possible price or on securing a commission. I dealt with Drew, who used the guide price of another property being offered at auction as evidence of the likely market value of my property. This was particularly difficult to understand given that he had already explained that auction guide prices are set significantly below the actual reserve and sale prices. Overall, I did not feel that the advice was sufficiently focused on establishing the true market value of my property, more the bottom for an assured commission. I would recommend getting independent valuations and comparing approaches before committing.

Mark · 3 October 2026

Agent replied · 6 October 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not as you had expected. As a business, we always aim to provide clear and professional advice based on the prevailing market conditions and to generate the strongest possible level of interest in a property. Market conditions, buyer interest and feedback can all influence pricing advice and any decision to amend a property's guide or reserve price would ultimately be made with the approval of the vendor(s). We would however, welcome the opportunity to look into the specific circumstances you have raised. If you could contact us directly at reviews@pattinson.co.uk and provide some further information we can ensure the matter is passed to the appropriate team. Thank you again for your feedback.

5/5

Google

I had a really positive experience with Adam throughout the house auction process. He was extremely helpful, professional and approachable from start to finish. He was always happy to answer my questions, kept me updated and made the whole process feel much easier and less stressful. Nothing was ever too much trouble, and I really appreciated his support and communication throughout. I would definitely recommend Adam to anyone looking for someone helpful, reliable and professional when buying or selling a property. Thanks again Valerie

Rebecca · 13 September 2026

Agent replied · 16 September 2026

Thank you so much for this great review! We are delighted that your experience with our auction team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

2/5

Google

VERY Hard to get through on the phones - how can buyers ring ?? Sellers Vicky was brilliant - however the other 2 issues raised make it over all poor to use service. The default radius for searches on your website brings up NIL properties unless you increase radius to 2 miles - however the default should be doing this otherwise searches think NO houses in Hull available. And buyers will simply click off... Frustrating as a Seller

Jo · 3 September 2026

Agent replied · 4 September 2026

Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks

5/5

Google

We have recently partnered with Pattinson Auction and have been extremely impressed with the service received. From the outset, we have worked with various members of the team, all of whom have been professional, knowledgeable, informative, and genuinely helpful throughout the process. A special mention must go to Abdul Miah, who has been our main point of contact. Abdul is exceptionally responsive, proactive, and always available to provide guidance and support whenever needed. His communication is excellent, and he consistently goes above and beyond to ensure matters progress smoothly. We would have no hesitation in recommending Pattinson Auction to anyone considering the auction route for buying or selling property. A first-class service backed by a fantastic team. Thank you, Abdul and the entire Pattinson team.

Barry · 9 July 2026

Agent replied · 11 June 2026

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

I had an excellent experience working with Pranit Somaiya at Pattinson Auction. Pranit is highly professional, knowledgeable, and dedicated to delivering outstanding customer service. He took the time to understand my requirements, communicated clearly throughout the process, and made everything straightforward and stress-free. His expertise in business development and commitment to client satisfaction really stood out. I appreciated his responsiveness, attention to detail, and willingness to go the extra mile to ensure a positive outcome. I would highly recommend Pranit Somaiya and Pattinson Auction to anyone looking for a reliable and trustworthy professional. Thank you for your exceptional support and service!

Hardev · 5 July 2026

Agent replied · 18 June 2026

Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

I've worked with Pattinson for over a year now and have successfully secured a number of sales through them, many within a short timeframe and, in several cases, at higher prices than would likely have been achieved through a traditional private treaty sale. A special mention to Abdul, Drew and Rachel for their professionalism, efficiency and excellent communication throughout the process. They have consistently been a pleasure to work with and have helped make each transaction as smooth as possible.

Axel · 5 July 2026

Agent replied · 23 June 2026

Thanks so much for your review! We really appreciate you taking the time to share your experience. Building strong relationships with our clients is so important to us, and it’s great to hear that’s reflected in your feedback. Sincere thanks from the whole team at Pattinson Auction

5/5

Google

I’ve been working with Abdul for over a year now and it has been a really positive partnership. The relationship has been built on honesty, fairness and transparency, which I value highly. I must also say that every member of the wider Pattinson team I have dealt with has been exceptional. Their communication is professional, clear and reliable, and I fully trust the process. I would happily recommend Abdul and the Pattinson team.

Irfanali · 16 July 2026

Agent replied · 25 June 2026

Thank you so much for this review! We are delighted that your experience with us has been (and continues to be!) as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

They have been absolutely brill, and so patient with me. I was unable to get all of my fees out straight away due to where I they were being held, this frightened me as I though I would then loose the property, but Jamie has been an absolute star in helping me especially as a first time buyer, and can't thank him enough.

Natasha · 5 June 2026

Agent replied · 8 June 2026

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team … More

5/5

Google

The team at Brockenhurst Basingstoke have been fantastic from start they were assisting throughout the purchase, the move and finding us a suitable tenant Lou has been absolutely brilliant about being present for every single viewing ,going through the detail of every fixture in the property and keeping me up-to-date with the progress on applications in the end found me a very suitable tenant .The transition has been fantastic. She worked really hard to get the references going and getting my property occupied in time. I cannot thank her enough for the guidance and patience she’s shown in getting this property up and running

Ruchika · 27 November 2025

Agent replied · 27 July 2026

Thank you for taking the time to share such a lovely review. We’re delighted to hear that the Basingstoke team made your experience smooth from start to finish, and that Lou’s dedication and attention to detail stood out throughout the process. She’ll be thrilled to know how much you appreciated her efforts. Wishing you every success with your tenancy moving forward!

5/5

Google

I want to leave a review to say a thanks to Vicki, who made the process very easy and her communication was great from start to finish. Vicki made the process of purchasing a property via auction very relaxed and easy, especially when I had never used Pattinsons or an auction before.

Cian · 30 June 2026

Agent replied · 2 July 2026

Thank you so much for this review Cian! We are delighted that your experience with Vicki and the team has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

We regularly work with Abdul Miah and the team at Pattersons Auctions for properties that are well suited to auction. Abdul is knowledgeable, responsive and always willing to go the extra mile to help achieve the best outcome for our clients. A pleasure to work with and someone we are happy to recommend.

Raj · 8 June 2026

Agent replied · 9 June 2026

Thanks so much for your review! We really appreciate you taking the time to share your experience. Building strong relationships with our clients is so important to us, and it’s great to hear that’s reflected in your feedback. Sincere thanks from the whole team at Pattinson Auction.

5/5

Google

I cannot fault the whole team and process from the start to the sale. The explaining of each step and the updates by Georgia Buckle were reassuring and informative, it is clear she knows her 'trade' and was clear, talked me through the …

Carol · 16 June 2026

Agent replied · 3 June 2026

Thank you so much for this great review Carol! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

We are very happy that we choose Brockenhurst Lettings ! We appreciate that you are always there for us, no matter what! We did not have any major issues since we moved in and when we had small issues you' ve been so happy and quickly help us to resolve our requests . I will continue to say that you are our Best Choice ever and we are lucky to have you , we feel safe and secure ThankS to You, Tianna L. and all Brockenhurst TEAM! Everybody is so nice there , great team, amazing people ! GOD BLESS YOU, BROCKENHURST TEAM! Florentina & Gaby

Florentina · 27 July 2025

Agent replied · 27 July 2026

Thank you so much, Florentina and Gaby, for your kind and heartfelt words! We're so pleased to hear how happy you’ve been with the service from Tianna and the team. It’s always our aim to make sure you feel supported, secure, and at home, and your lovely feedback truly means the world to us. We’re lucky to have tenants like you, thank you again for your trust!

5/5

Google

Having never sold a property through auction the process was made easier with Patterson's guidance and advice.They kept us informed at every stage. Thank you, especially to Rachael who was a pleasure to deal with. Highly recommend Susan Marshall

Susan · 12 July 2026

Agent replied · 13 July 2026

Thank you so much for this great review Susan! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

1/5

Google

This was honestly the worst experience I've ever had dealing with an auction house. They make you sign a 3-month contract that you cannot get out of, and that's exactly the trap. They lock you in, then do almost nothing. In over 3 months, we had ONE single viewing, that's it. Not one offer, not one enquiry, just one viewing in the whole time. We dropped the price multiple times, eventually by 30% less than what it's worth, and still nothing. When I asked to move the property somewhere else because there was zero interest, they wouldn't let me, hid behind the contract and forced me to stay locked in for the full 3 months even though they clearly couldn't sell it. And even now, after all that time, they still haven't sold it. I'm taking it to a local auction house instead. My advice: NEVER sign a 3-month contract. If they can't sell it in 1 month, they won't sell it in 3, they just want you locked in because they know they can't deliver. Save your time, save your money, go somewhere else. I'd give less than zero stars if I could. Complete waste of time. Avoid at all costs.

S · 25 August 2026

Agent replied · 25 August 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion. At Pattinson, we pride ourselves on maintaining the highest standards of professionalism and transparency, ensuring our clients are fully informed to make the best decisions for their circumstances. We remain committed to achieving the best possible outcomes for all our clients and will take your comments on board as part of our ongoing review and improvement process.

5/5

Google

We have been working with Pattinsons for several years and have always been impressed with their professionalism and the fantastic results they achieve. Matt is particularly great at keeping us updated and ensuring everything runs smoothly. We highly recommend their services.

Michelle · 23 June 2026

Agent replied · 25 June 2026

Thank you so much for this review! We are delighted that your experience with us has been as (and continues to be) as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

Abdul is a pleasure to deal with. He is positive, professional, and exceptionally good at what he does. His knowledge, communication and commitment make the whole process straight forward, and I would not hesitate to recommend him.

Clive · 15 July 2026

Agent replied · 16 July 2026

Thank you so much for this great review! We are delighted that your experience with Abdul and the team has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Auction.

5/5

Google

We have worked with Karen Wuyts for a while now and I cannot fault Karen! Thank you to Karen for always being so helpful and for a good chat whenever we're on the phone! Looking forward to doing more business with you.

Jasmine · 9 June 2026

Agent replied · 9 June 2026

Thanks so much for your review! We really appreciate you taking the time to share your experience. Building strong relationships with our clients is so important to us, and it’s great to hear that’s reflected in your feedback. Sincere thanks from the whole team at Pattinson Auction.

5/5

Google

I cannot praise Jack who dealt with us higher. J. Davison was brilliant from the first call to the final purchase (coming soon). With thanks and obviously highly recommended!

Tes · 4 September 2026

Agent replied · 7 September 2026

Thank you so much for this great review Tes! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.

5/5

Google

We have been working closely with Bev Roskell at Pattinson for several years now and her she has been amazing. Any questions have been answered professionally and quickly and has helped sell many rental properties to new investors. Thank you Bev!

Andrew · 5 June 2026

Agent replied · 8 June 2026

Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team … More

1/5

Google

Anyone who buys this project be careful it’s a joint supply with Welsh water so if you knock the water off in there it effect the two homes in front property is overgrown and has rats! 🐀 have spoken to them directly and they have been nothing but no help don’t care about the welfare of the people who’s homes are effect by the property or they mental health am telling you this property is more hassle than it’s worth a gentleman did own it by the name Reuben and he didn’t know it was joint until I told him and was never seen again! environmental health department have been contacted as well as legal counsel am only putting this review up as Paul action didn’t disclose that it’s a joint supply and don’t think this company has as well just don’t think it’s fair to treat people like this! And don’t want a owner to have to deal with the head work of dealing with this

Bear · 6 August 2026

Agent replied · 30 July 2026

Hello, could you be more specific please, as we have no idea which property you are referring to. Please send more details with the address of the property to reviews@pattinson.co.uk and will be in a better position to investigate. Many thanks,

5/5

Google

Excellent service from start to finish! Professional, responsive, and always kept us informed throughout the process. They made everything smooth and stress-free. Highly recommend to anyone looking for a reliable auction house. Thank you to Beverley Roskell.

Divya · 30 June 2026

Agent replied · 2 July 2026

Thank you so much for this review! We are delighted that your experience with Beverley and the team has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.

5/5

Google

We can’t thank Abdul Miah enough for his ongoing support. He’s incredibly approachable and makes everyone feel at ease throughout the auction process. From getting properties listed efficiently to generally looking after clients with the …

Amar · 30 June 2026

Agent replied · 9 June 2026

Thanks so much for your review! We really appreciate you taking the time to share your experience. Building strong relationships with our clients is so important to us, and it’s great to hear that’s reflected in your feedback. Sincere thanks from the whole team at Pattinson Auction.

1/5

Google

Warning !!!!!. Use the company with extreme caution . I bid on a property online where I could bid increments of £250 £500 £1000 etc but it was allowing another bidder to use increments of lesser amounts ie £200 £400 £500 etc . Also Early in the auction a representative rang me to say a bid had been received and advised me start bidding, although looking online this was untrue. Reporting this issue by phone to a representative while the auction was running. I was told in a rude and unprofessional manner It's an IT issue and if I wanted the property to keep bidding. The whole auction process rang " major" alarm bells and would advice anyone to use extreme caution using this company.

Paul · 23 July 2026

Agent replied · 23 July 2026

Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations. Our auction platform operates wit the option of bidding increments. Whilst the minimum bid must meet the required increment, bidders are able to exceed this by entering a higher amount if they choose. If bids were accepted outside of the permitted increments, this would not reflect how the system is intended to operate and would be treated as an isolated issue requiring investigation by our IT team. We also take any concerns regarding customer service seriously and apologise if you felt the service you received fell below the standards we expect. Ultimately, the decision whether to continue bidding during an auction remains entirely with the individual bidder. However, we appreciate you bringing these concerns to our attention and will review the circumstances surrounding the auction to establish what occurred. If any system or process issue is identified, it will be investigated and addressed accordingly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Pattison Auction London

How many reviews does Pattison Auction London have?

Pattison Auction's London office has 746 reviews across two platforms: 737 on Google, 9 on Kerfuffle (across the whole business).

What is Pattison Auction London's rating?

Pattison Auction London is rated 4.2 out of 5 across all 746 reviews, and 4.2 out of 5 on Google from 737 reviews.

Where is Pattison Auction's London office?

Pattison Auction London, London, N1 6DX.

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