Trusted Agent profile Β· London

Olivers Town London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

545 reviews across 3 platforms

189 Kentish Town Road, Kentish Town, London, NW5 2JU

Olivers Town's office in London, at 189 Kentish Town Road, is rated 4.5 out of 5 across 545 reviews on three platforms, including 492 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

492

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

This office

Trustpilot logo

47

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Olivers Town, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had the absolute pleasure to deal with Tim Fifield who helped me to sort out a beautiful flat for my move to London. I initially asked about a specific property where the offer was already accepted and Tim took it on himself to secure a much better place for me (under the asking price) through his amazing relationship with the landlord and taking the time to really understand what I'm looking for. Having lived in London for years prior I've dealt with multiple agencies and agents. He really made everything very easy and went above and beyond, working out of hours, to get the property secured and the contract + all the relevant details in place I would highly recommend him to anyone, am delighted with my new flat and am sure the tenant/agency relationship will be extremely positive

Tania Β· 21 June 2017

5/5

Google

I have received a 5*+ of FANTASTIC ,great and valuable customer service from Charles Haward during the sales of my property in Holloway :). Anytime I need it his support he was really engaged to its maximum competence to deliver it...even tho I was a though seller ;). Well done Charles and hopefully your future at Olivers will take you far due to your bright engagement and customer service (been with Oliver's since 2008-either for sales/rent and you are one of the best). Good luck :)

Ramona Β· 21 June 2017

5/5

Google

Charles from Oliver's Town, was fantastic. We were buying a property in Tufnell Park and we had previously dealt with other estate agents that we were not very happy with. But then we chose Oliver's Town and when dealing with Charles he put the previous agents I had dealt with to shame and restored my faith in estate agents. He was super helpful, always available to answer any questions we had, and genuinely wanted to help us through the process, which can be at times daunting to say the least. Thanks for making it a painless experience! I Highly recommend both Charles and Oliver's Town!

Marcus Β· 21 June 2017

1/5

Google

Utter cowboys! The worst experience I have ever had with an estate agent. They allowed us to move into a flat that was not fit for habitation, we listed many things that were in need of cleaning and repairing before our move in date - they did absolutely nothing. When we complained, they simply weren't bothered. No heating or hot water, damp and mould with water leaking near a plug socket, none of the windows opened.. the list goes on When we informed them we were moving out after 4 weeks, we had to threaten legal action to get our deposit back! AVOID LIKE THE PLAGUE.

Chris Β· 21 June 2016

5/5

Google

Great service from Cory, the Lettings Manager, who could not have been more helpful!

Michael Β· 22 December 2023

Agent replied Β· 19 June 2024

Dear Michael, Thank you for your glowing review! Cory is dedicated to providing top-notch service. We're delighted he could assist you so effectively. We'll be sure to pass on your kind words. Kind Regards, Olivers Town Team

5/5

Google

Very prompt and professional advice regarding an evaluation inquiry.

G Β· 21 March 2024

Agent replied Β· 19 June 2024

Dear G Hawkins, Thank you for the kind words! We're glad we could help. We appreciate you taking the time to share your experience. With Regards, Olivers Town Team

5/5

Google

professional experience working with Saranya and Sales team when we enquired about a property. We strongly recommend them to all…!

Jamseena Β· 20 June 2023

Agent replied Β· 19 June 2024

Dear Jamseena, Thank you so much for your kind review & five star rating

5/5

Google

Genesis managed my team whilst I was doing her work experience program at Oliver’s, for my first job she was the best manager I could’ve ever imagined! πŸ‘πŸΎ …

Lee Β· 20 June 2022

Agent replied Β· 19 June 2024

Dear Lee, Thank you so much Lee for choosing Olivers Town for your Internship and for reviewing our team, we wish you a bright future ahead. Many thanks!

4/5

Google

Stephen at Oliver’s was a beacon of calm through the ups and downs of our property sale. He kept in constant touch with all concerned and pushed to get the sale over the line.PositiveResponsiveness, Professionalism

Karen Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear Karen, Thank you for your great feedback, Stephen is thrilled to have been able to get the sale of your property over the line during these difficult times and achieve a good result for you- it is customers like yourself that drive his perseverance to achieve the best results for all our vendors. We wish you best of luck in the future. Kindest regards, Olivers Team

5/5

Google

My husband and I have just found a fabulous place thanks to Mina. She has been extremely informative, helpful, professional and kind. Absolutely 5 stars!!!

Car Β· 21 June 2019

5/5

Google

Had a really good experience with Oliver's Town. Mina was so friendly and helpful and always kept in great contact about updates about the property!

Emily Β· 21 June 2019

5/5

Google

Viktoria at Oliverstown handled for me the referencing process and contract for my new flat - she was extremely helpful, professional and responsive! It all went extremely smoothly, cannot fault it at all.PositiveResponsiveness, Professionalism

Orsolya Β· 20 June 2021

Agent replied Β· 19 June 2024

Thank you so much for your kind words and 5 star rating. It's greatly appreciated.

5/5

Google

My experience with Olivers so far was very good, They found nice tenants very quickly and were considerate and punctual, Mina is very professional and helpful.

1234singer Β· 21 June 2018

5/5

Google

We highly recommend Olivers Town to anyone looking to buy, sale or rent. Extremely professional and personable.

Top Β· 20 June 2023

Agent replied Β· 19 June 2024

We really appreciate you recommending us, thank you very much.

5/5

Google

Quick, response and top-notch service by Alhad, who managed to close the deal within hours of viewing and showing interest in a property. Thank you so much!!

Byron Β· 20 June 2022

Agent replied Β· 19 June 2024

Dear Byron, Thank you so much for taking the time to leave a review. I am happy to hear you are highly satisfied with the approach of my lettings team especially Alhad. Many thanks!

5/5

Google

I've just completed on my flat through Olivers - Charles was extremely helpful, and kept me updated through the entire experience. I would definitely recommend them.

Hannah Β· 21 June 2016

5/5

Google

I had a great experience finding a wonderful apartment with Oliver’s Town in a very short period of time. Highly recommended - my agent Rodney!

Zyrian Β· 20 June 2022

Agent replied Β· 19 June 2024

Thanks for the five star review Zyrian. It was a true pleasure assisting you with your search. I hope you enjoy your new home! Rodney

5/5

Google

Mina was great at assisting me and my partner with finding a new home. Quick and easy process, she did great!

Caran Β· 21 June 2019

5/5

Google

Very pleased with the standard of service from Oliver's Town, who have been very attentive and supportive during our house-hunt and recent move. Their office is also easy to get to and a nice place to visit.

Richie Β· 21 June 2019

Agent replied Β· 19 June 2024

Hi Richie, Thank you for your review, we are glad to hear you have had a positive experience and pleased to have you as our tenant.

5/5

Google

Viola at Olivers Town was a great guide and help when navigating the rental market. It’s a stressful thing moving house but viola was calm, honest and professional.PositiveResponsiveness, Quality, Professionalism

Havana Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear Sally, On behalf of Viola and the Team here at Olivers, we would like to thank you for a wonderful review and for recognising our efforts. We wish you an enjoyable tenancy and hope you settle in well! Best regards, Olivers Team

5/5

Google

Very professional and helpful. Very happy with their accounts and letting department .

Mohammad Β· 20 June 2023

Agent replied Β· 19 June 2024

Dear Mohammad, Thank you so much for your great review and five star rating.

5/5

Google

I met Rodney there and he did a stellar job. I arrived with no car and got the full red carpet treatment. Really helped considering I'm trying to relocate with a family. Well done, thank you!

Timothy Β· 21 June 2019

Agent replied Β· 19 June 2024

Hi Timothy, Thank you so much for your review. If you need any further assistance when you are back in the area please do let us know, Rodney would be more than happy to assist.

4/5

Google

Amongst all the agencies that we have used in Camden, Oliver's is by far the best. Great, prompt service and everything explained clearly upfront. The only reason that it's not a five is because we had some confusions with our references that they may have been able to work out quicker, but this is a minor problem compared to the major faults that we have found with other Camden based agencies.

Anneke Β· 22 June 2015

5/5

Google

We were very happy with the efficient, considerate and professional service from Mina at Oliver Town. We felt that she fully considered our requests prior to showing us property. She was very pleasant to deal with and did not pressure us in to decision making. Ultimately we are delighted with the property that she helped us find. I have no problems recommending Oliver wood following our experience.

Dee Β· 21 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Olivers Town's Google reviews

Questions about Olivers Town London

Has Olivers Town won any awards?

Yes. In The Trusted Agent 2026 awards: Olivers Town, London won Gold.

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