5/5
GoogleOlivers Town were a great managing agent during our tenancy. Bronagh McHugh managed our property at the Kentish Town office and was always polite, helpful and professional.
Trusted Agent profile · London
Olivers Town London reviews
★★★★★
516 reviews across 3 platforms
189 Kentish Town Road, Kentish Town, London, NW5 2JU
Olivers Town's office in London, at 189 Kentish Town Road, is rated 4.5 out of 5 across 516 reviews on three platforms, including 463 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Olivers Town, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service given by Mina/ the letting consultant. The staff is very nice. Hard to find a letting agency who cares. Thank you
5/5
GoogleI can say they were very helpful and responsive at all points, making the whole process significantly easier.
1/5
GoogleOver promis and under deliver. This should be the slogan of this agent! Highly disappointed of their APPROACH!
5/5
FacebookThe best estate agency in North London! I truly recommend.
5/5
GoogleFriendly, efficient and highly competent staff made this the smoothest rental. Thank you guys so much.
5/5
GoogleVery professional work and attention from Sara. Keep ups the good work
2/5
Googlenot impressed. delivered exactly what I've been told they would.
2/5
GooglePoor experience, they just take your money!
5/5
GoogleVery helpful and fast service
5/5
TrustpilotThanks Kevin for all you’ve done for us
Rating only, no written review.
Agent replied · 22 October 2024
Dear Nolan,Kevin is a valued member of our team, and we are thrilled to hear that he was able to meet your needs. Thank you for choosing us!With Regards,Olivers Town Team
1/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Richard, We're sorry to see your 1-star rating. If there's anything specific we can address or improve upon, please let us know. Your feedback matters to us. With Regards, Olivers Town Team.
4/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Giovanni, We appreciate you taking the time to give us a 4-star Google review. We sincerely value your rating. Please feel free to provide any specific feedback or ideas you may have to help us increase our improvement and obtain that elusive fifth star in the future. We value your opinions greatly and are eager to provide you with excellent service. Regards, Olivers Town Team
4/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Rob, Thank you so much for your rating.
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Ventsislav, Thank you so much for your 5 star rating.
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Andrew, Thank you so much for your 5 star rating.
1/5
GoogleRude as hell
Agent replied · 19 June 2024
Dear Marco, Thank you for leaving a rating. We’re sorry to hear you had a poor experience. The company records show that we haven’t had any past or current service experience with you. Could you please contact us at 0207 284 1222 to offer further details, so we can address your concerns and do our best to help resolve them? Many thanks!
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Thank you so much for your five star rating.
5/5
GoogleThank you Rodney!
Agent replied · 19 June 2024
Dear Rosie, Thank you so much for your five-star rating!
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Thomas, On behalf of Viola and the Team here at Olivers, we would like to thank you for recognising our efforts by leaving us a 5 star review! We wish you an enjoyable tenancy and hope you settled in well! Best regards, Olivers Team
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Davide, Thank you for a wonderful rating. Our Property Manager Mihaela is glad that she was able to oversee the necessary works at your property and wishes you an enjoyable tenancy. Best wishes, Olivers Team
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear David, Thank you very much for a 5-star rating, your feedback is valued by the Olivers Team and Stephen in particular.
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Rebecca, Thank you for your great rating, it means the world to us. We hope that your new property will bring many peaceful and joyous times. Warm regards, Olivers Team
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hi Edouard, Thank you for the 5 star rating, we are happy to assist anytime. Kind regards Olivers Town team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Olivers Town London
Has Olivers Town won any awards?
Yes. In The Trusted Agent 2026 awards: Olivers Town, London won Gold.
