5/5
GoogleStephen was very helpful and efficient in helping me buy my property, and I would recommend Olivers Town to others.
Trusted Agent profile · London
Olivers Town London reviews
★★★★★
545 reviews across 3 platforms
189 Kentish Town Road, Kentish Town, London, NW5 2JU
Olivers Town's office in London, at 189 Kentish Town Road, is rated 4.5 out of 5 across 545 reviews on three platforms, including 492 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Olivers Town, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Olivers Town were professional, very responsive, and they found me a great flat. I would absolutely recommend them.
Agent replied · 19 June 2024
Dear Valerie, Thank you so much for your kind review and valuable feedback. Best wishes with your new home, and please do not hesitate to contact us if you need more assistance. Thanks again!
5/5
GoogleI bought a flat form Olivers, and the service l received from them was second to none, they made the whole process stress free. Six months later l decided to let the flat, Mina found me great tenants, and l couldn’t be happier! I would have no hesitation in recommending Olivers to anyone, and will definitely use them again, they are very professional, and deliver their promises.
5/5
GoogleWe sold our home through Olivers Town in a difficult market (dealing with Stephen), having transferred from a different estate agent. I found the the description of the property and the quality of the photos to be good first time. Whenever I called I had honest updates about the market, and once a buyer had been secured there were good communications throughout, ensuring a successful completion.
5/5
GoogleWe sold our home through Olivers Town in a difficult market (dealing with Stephen), having transferred from a different estate agent. I found the the description of the property and the quality of the photos to be good first time. Whenever I called I had honest updates about the market, and once a buyer had been secured there were good communications throughout, ensuring a successful completion.
5/5
GoogleFriendly, efficient and fuss free. A premium service all-round.
Agent replied · 19 June 2024
Dear David, Thank you so much for your kind review.
5/5
GoogleBest cookie and service in town
Agent replied · 19 June 2024
Dear Gil, Thank you very much for your kind words!
5/5
GoogleSaranya and staff are very friendly. Highly recommend!
Agent replied · 19 June 2024
Dear Sam, Thank you so much for your kind review.
4/5
GoogleWe have been with Oliver’s for many years , Customer care for landlord and tenants,are second to none!!
Agent replied · 19 June 2024
Dear Alma, Thank you so much for your kind review, we really appreciate you taking the time out to share your experience with us. Many thanks!
5/5
GoogleVery good experience with Oliver McHugh and Mina Begum during my tenancy. They have been very accommodating, attentive and supportive in many regards. It has been very appreciated.
Agent replied · 19 June 2024
Thank you for your positive review, good to know you had a good experience with us, and always happy to help.
5/5
GoogleVery nice, very professional and very responsive.
Agent replied · 19 June 2024
Dear Jack, Thank you so much for your kind review. Wishing you lots of happiness in your new home.
5/5
GoogleRodney and his colleagues from Olivers Town help us find a proper flat just after we start to look for a new flat. Many thanks!
Agent replied · 19 June 2024
Hi Gaowei, Thank you for your feedback for Rodney and our Lettings Department. We hope that you have settled into your new home and look forward to having you as our tenant moving forward.
1/5
GoogleAVOID AT ALL COSTS!!!
Agent replied · 19 June 2024
Dear Mattia, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. As you are not registered with us as an applicant or as a client, we didn’t understand the reason behind your negative review. Could you please call me on 0207 284 1222 to discuss this further and have an investigation to find out the fact? Many thanks!
5/5
GoogleWe had a fantastic experience using Oliver's as a letting agent. Oliver himself made sure we were totally happy when we moved into our property and was extremely efficient. The administrators at Oliver's were also very good at communicating with us to make sure we had everything we needed. I would definitely recommend them if you're looking at moving into a new home.
5/5
GoogleMena helped us when we were desperate. Very professional, very personable and knew the area very well. Very happy to recommend. Really appreciate the service. Thank you.
Agent replied · 19 June 2024
Hi Jake, Thank you so much for your review. It's great to hear that you have had a positive experience with Mina from our lettings department. We look forward to assisting with any of your future property needs.
5/5
GoogleI had a very good experience using OT and would recommend.PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Thank you so much for your kind review.
5/5
GoogleHighly recommend - great communication and transparency, extremely helpful and very good at finding the right fit for your requirements/advocating on your behalf. I did a lot of online research and Oliver’s Town get probably the best properties in the geographies they work in which I feel is a testament to the thoughtfulness and expertise of their staff.
5/5
GoogleMy agent was Mihaela and she was very professional, VERY responsive, and made the whole process smooth and easy.
Agent replied · 19 June 2024
Hi Nicky, Thanks for your great review. We want to make sure our Property Management service is the best you can get, and we are happy to hear that you had a good experience with us. Kind regards, Olivers Team
5/5
GoogleWe received exceptionally good service from the team at Oliver Town in dealing with our residential management. Roy Somerston Director at Robinson Somerston
Agent replied · 19 June 2024
Hi Roy, Thank you for your positive review, we are very pleased to hear you have been happy with our Property Management Team :-)
5/5
GoogleStephen accompanied me to many viewings and was helpful and timely throughout. Accommodating towards late notice viewings etc!PositiveResponsiveness
Agent replied · 19 June 2024
Dear Jasper, Thank you for your kind words and leaving us a 5 star review, this means a lot to Stephen and the team! We wish you all the best in your new home. Best wishes, Olivers Team
1/5
GoogleBeware and avoid at all costs, especially if you are a woman renting alone. Had a couple instances of unauthorized/ illegal entry and had to buy a security camera for my own home.
1/5
FacebookSince moving into our property we have had the worst experience with Olivers, we are 2 months into our contract as our living floor has been half ripped up and nothing replaced! Not good at all! Watch out for the glossy brochures and smiles to lure you in, and shocking customer service after your signed on the dotted line!
5/5
GoogleMina was always contactable and responded very promptly to emails/phonecalls
5/5
GoogleMina was particularly helpful and a pleasure to work with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Olivers Town London
Has Olivers Town won any awards?
Yes. In The Trusted Agent 2026 awards: Olivers Town, London won Gold.
