Olivers Town London reviews

★★★★★ 1/5

Google

We had a pretty awful experience with Oliver's Town in regards to getting our deposit back at the end of tenancy. Without going into the full saga, we had to go to the ADS scheme where an independent adjudicator ruled in our favour. This was after Oliver's Town emailed us to say that we shouldn't pursue the matter further and pressuring us to let it be! They were also pretty inattentive during the tenancy and we frequently had to go to their office in person before any of our emails were even acknowledged. No one's expecting constant attention, but a quick reply saying, 'seen, we're working on it' isn't hard to do. I definitely got the impression they were just happy to get their commission from the landlord and leave us to our own devices. Save yourself a world of stress and find another agency.

Elena · 20 June 2023

★★★★★ 5/5

Google

I highly recommend Rodney from Oliver’s Town Kentish Town, he was very helpful and accommodating to all our needs. A very professional service.

Alina · 21 June 2019

★★★★★ 5/5

Google

Rodney was super helpful and made a stressful experience stress-free Pleasure to have dealt with himPositiveQuality

Baz · 20 June 2021

★★★★★ 5/5

Google

My own experience was great! I felt at ease and guided with all the information that i needed. A gentleman called Charlie Alvarez who was very friendly and honest, made sure to explain in detail all of the questions i had. I Definately would recommend going back.

Camilo · 20 June 2023

★★★★★ 5/5

Google

Thanks to the whole team at Olivers Town (Cory, Alfonso, Viktoria) for their advice throughout our letting process. Their knowledge and support has made the process so straightforward for us. Would highly recommend to anyone looking to let out their property.

Michael · 22 November 2023

★★★★★ 5/5

Google

We used Oliver's Town to sell our flat in Kentish Town, with Stephen as our agent. Stephen managed the whole process really well, concluding with a sale which we were really happy with, despite the difficult circumstances with Covid19. We also bought our flat with Oliver's Town so used them throughout the process as they have an extremely good knowledge of the area.PositiveProfessionalism

Hamish · 20 June 2021

★★★★★ 5/5

Google

We recently rented a property through Olivers Town. The whole process was smooth and easy. We dealt mainly with Alfonso and he was very helpful, friendly and professional. Would definitely recommend this agency if anyone is looking to rent.

David · 22 December 2023

★★★★★ 5/5

Google

We worked with Tim on trying to secure a 1 bed flat. Although we did not get the flat in the end we found him very useful, even keeping us in the loop via email on Sunday! He was not pushy on trying to get us to bid more and was very informative on the property.

Sebastian · 21 June 2017

★★★★★ 5/5

Google

I went into the office requesting a property that had very specific and difficult to find requirements and Mina immediately told us she had one property fulfilling the requisites in mind. Ten minutes later we were heading to the property. The description and presentation was excellent and honest, making us feel really confident about the property. It was really helpful for us and we highly appreciate Mina's services.

Julieta · 21 June 2019

★★★★★ 5/5

Google

Thanks to Rodney and Ashley's swift and efficient services, everything goes very well during the renting process. Highly recommended!

Sammy · 21 June 2019

★★★★★ 5/5

Google

Charlie at Oliver’s Town assisted me with the sale of my property. He was professional, efficient, polite and at the same time, approachable, accommodating and patient. This made the whole process a lot less stressful.

Angela · 21 January 2024

★★★★★ 5/5

Google

Excellent Estate Agents. My first move and they’ve been the biggest help. Especially our agents Cory & Alfonso who have helped fix any issue we’ve had instantly. Highly recommend

Sachin · 20 May 2024

★★★★★ 1/5

Trustpilot

WARNING TO ALL

WARNING TO ALL, DO NOT RENT WITH OLIVERS TOWN. We had the unfortunate experience of renting with OT. Below are just some of what we had to deal with 1. Left without a fridge for 6 weeks. Even after using their own property management forms they were slow, and frankly uncaring, in replacing the fridge. 2. Left without hot water for 8 weeks. 8 weeks. In the middle of winter without hot water. They (we dealt primarily with David) were again slow and dismissive of the issues and constantly tried to shift blame for the issue. We ended up organising the repairs ourselves after many, many, stressful calls/emails. 3. Rented a property without the legal HMO license for over 18 months. 4. Used intimidation and aggression to try and bury the issues we brought forward in efforts to cover their tracks. Stephen and Rodney in particular were condescending,threatening and dismissive toward us and our valid concerns. Stephen would not wear a face mask ( or even take off his shoes) even with the knowledge that we were all medical students. He also decided that filming us in our own home was the most professional route to take when asked to honour very simple requests. Deciding to rent with them is ultimately your choice but beware (students especially) as your experience may be as bad - if not worse- than ours was.

JL · 14 January 2023

★★★★★ 5/5

Google

As a foreign couple looking for housing in London, we highly recommend Olivers Town. They offered support at all stages of the renting process, always transparently and conveying confidence. Gopika provided all the support, attention and care needed for our rental. Highly recommended!

Allan · 20 June 2023

★★★★★ 5/5

Google

I highly recommend Rodney from Oliver’s Town Kentish Town, he was very proactive and helpful throughout the process.

Shubham · 21 June 2019

★★★★★ 5/5

Google

Alfonso and the Olivers Town team have been such a pleasure to work with - they have made the entire experience of finding a flat smooth and have been very helpful and communicative throughout the process.

Doron · 27 November 2023

★★★★★ 5/5

Google

Olivers have been around for many years now. Service has always superb. A lot of my close family and friends have rented apartments from them and have reported back a fantastic experience. The team go above and beyond to ensure happy clients.

APPLIANCETEK · 20 June 2023

★★★★★ 5/5

Google

It was a pleasure to work with Olivers Town Estate Agents. Everyone was very helpful and always friendly. Even when I had questions I was always able to talk to someone and they found a solution for me. I already recommended them to a friend for their professional work.PositiveResponsiveness, Quality, Professionalism, Value

Viktoria · 20 June 2022

★★★★★ 5/5

Google

We had a wonderful viewing with Gopika Rajan from Olivers Town Estate Agents. She was very helpful, answered all our questions and connected us with the right people when she didn't know the answers. Would highly recommend!

Emma · 23 September 2023

★★★★★ 5/5

Google

We had an initially slow start to the sale of our apartment, but when Joe took over, he hunted down a buyer and got it closed within two weeks. Responsive and attentive - highly recommended!

J · 24 April 2025

★★★★★ 5/5

Google

Alfonso and the whole team at Olivers Town were super helpful in helping us find and secure a flat to rent. They were always available to speak and made the entire process super easy!

Loukas · 27 November 2023

★★★★★ 5/5

Google

First class Estate Agents. Good service, kept me informed and got the asking price within a week or so. Our representative, Stephen Codner, did a first rate job and I would recommend him and his firm to one and all.

Laurence · 20 June 2023

★★★★★ 5/5

Google

I cannot recommened Olivers Town and Rodney enough if you are looking for a place in the Kentish Town area. Having rented in London in the past, using Olivers Town was a breath of fresh air. The process was managed brilliantly and Rodney's professionalism and responsiveness was excellent.PositiveResponsiveness, Quality, Professionalism

James · 20 June 2022

★★★★★ 5/5

Google

Mina was super friendly, helpful, and well informed. She helped us secure a really nice flat just 2 days after we met her at the office. The whole experience was much better than with other agencies. I'm really looking forward to moving in to our new flat.

Márton · 21 June 2019