Oaks Estate Agents reviews

★★★★★ 5/5

Google

Couldn't fault the team! Continuously keeping me updated, always answered any queries in a professional way and they kept things moving quick. Dealt with Dane and Daniel mostly and they were efficient, friendly and always helpful! Thank you

Irma · 20 November 2023

★★★★★ 5/5

Google

Thank you Dane for helping me buy my first home for my family…I really appreciate the support you provided from start till end and also referring good contacts to help me complete on my property. The customer service provided was exceptional :)

Mahjabeen · 18 June 2023

★★★★★ 5/5

Google

Great bunch and great service from the guys there… We dealt mainly with Montel who was very friendly and understanding and they all helped us through every step of the way.

Ben · 5 December 2025

★★★★★ 5/5

Google

Daniel and Dane from Oaks South Norwood did an excellent job in processing a sale for our property. Considering the challenges in the market they were able to achieve a good sale price for our property on two occasions. They also rose to the challenge of having to relist the property after our property original sale fell through. Their communication was good and they took a proactive approach to the sale of our property. Through their hard work, it only took just under two weeks to go under offer, twice! If there is any critique we would offer it would solely be their recommendation to use Naqibul Islam from Setfords as a conveyancing solicitors. He was not proactive and often wasn't on top of our sale or purchase. I would urge to look at other conveyancers or only reference those they do not recommend (For which he should be on this list) in future. Definitely will use again in future as they were excellent. Highly recommended by us.

Michael · 19 January 2024

★★★★★ 5/5

Google

Dane Reynolds did an amazing job and was more than professional, prompt, and always on call to answer any questions I had - definitely a 5-star service. From evening calls to coming and dealing with all key/viewing/offer matters, he was an unfailingly rock throughout the entire process, always keeping me updated and giving great advice - it was very smooth and blazingly quick!

Mahesh · 8 November 2024

★★★★★ 5/5

Google

Oaks got us a buyer in two weeks after switiching from another agent. They were also really helpful and reassuring during a particularly slow and stressful selling process. Would highly recommend

Owen · 17 November 2025

★★★★★ 5/5

Google

We had a great experience with Oaks! We chose them as they’re local, and knew and cared about the area. Daniel and Dane were communicative, friendly and reassuring - thank you both. We would certainly recommend them!

Kiran · 22 August 2023

★★★★★ 5/5

Google

Want to leave feedback for GEORGE BILHAM from the South Norwood Oaks estate agent. He found me and my husband a beautiful home. He has been with us right from the start of the journey to the very one of the chapter through to completion. He is polite , highly knowledgeable and very trustworthy. He made the process calm and keep me in the loop at all times. Amazing estate agent and Oaks definitely won’t get better than this guy. Thank you again George !!

Izonebi · 20 December 2023

★★★★★ 5/5

Google

Id recommend using Oaks . Got my house sold in a reasonably difficult market. Dane was great with the communication and kept me up-to-date at all times. Their rates were pretty decent too, cheaper than 2 of their competitors.

Richard · 18 June 2023

★★★★★ 5/5

Google

Oaks estate agents in South Norwood were excellent to work with and so helpful in selling our house. Despite some problems with different buyers they remained calm and efficient and sold our house for us.

Penny · 21 September 2023

★★★★★ 5/5

Google

Thank you so much to the team at Oaks for helping us to sell our house! Dane, George and Daniel were excellent, professional and efficient, providing great communication and feedback throughout the process.

D · 21 October 2023

★★★★★ 5/5

Google

Amin and his team were really excellent. We've had very negative experiences with estate agents in the past and this was so much better. Very responsive, knew when to put the pressure on but not pushy when difficult decisions needed to be made. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 18 June 2022

★★★★★ 4/5

Google

I would highly recommend Oaks Estate Agents. My primary contact was Dane, but Montel, Daniel and all the team are fantastic. They organised superb photography, helped with getting my EPC certificate, set up a Whatsapp Group to help everything move along quickly, always kept me up to date with the process and most importantly were great at getting serious buyers through the door. The only reason I'm dropping a "star" is because I didn't have such a good experience working with their suggested solicitor. In contrast to Oaks, he was very hard work and if I had to do it all over again, I would have instructed somebody else. That said, it takes nothing away from Oaks who are brilliant. I felt very sad handing in the keys and saying goodbye to them. Top job, Oaks!

Sandra · 10 April 2025

★★★★★ 5/5

Google

A massive thank you to Amin from the Oaks for his recent help with our flat buy. He was really quick at responding, friendly and approachable. He was a massive help with negotiations, keeping things moving and always kept us in the loop.PositiveResponsiveness, Quality, Professionalism

Moa · 24 August 2022

★★★★★ 5/5

Google

Dane helped us find our perfect property, he listened to what we wanted and then helpfully kept us updated when suitable properties became available. When our offer was accepted, he pushed hard to ensure that the process went through as quick as possible and seamlessly. He was very communicative throughout, would recommend.

Victoria · 17 January 2026

★★★★★ 5/5

Google

Dane made buying a house such a breeze! He was an absolute pleasure to work with. He was so quick to respond, thorough in his explanations, and always kept me informed. Thank you!

Olga · 22 August 2023

★★★★★ 5/5

Google

I dealt with Amin at Oaks in South Norwood, who was helpful and responsive throughout the process, and who found me the perfect flat. I can’t thank them enough and wouldn’t hesitate to recommend their services to anyone else buying/selling in the area.PositiveResponsiveness, Professionalism

Chris · 18 June 2022

★★★★★ 1/5

Google

Hi All, I’ve been waiting to leave this review for quite some time but life’s been pretty manic over the las few months. I bought a property last year which should have been a great experience. Unfortunately, due to the incompetence of some of the agents at Oaks, it was unpleasant. Due to my busy working schedule, I wasn’t able to view a property on the same day my partner did. I tried to organise a viewing at a later date but each time was meet with some sort of excuse. Having had an offer accepted it took more than 6 weeks for me to physically see the property. The reasons given we’re that the vendor wasn’t able to accommodate the viewings midweek. This was a complete lie because I asked the vendor at the property. The vendor also mentioned communications we’re extremely poor which was evident to see. This behaviour is unfriendly and lacked professionalism. The we're 2 occasions on the phone when they we're belligerent when I tried to discuss concerns regarding surveys. Food for thought, Commission isn’t everything. For those interested in instructing this agency, think again. Please ensure you’ve built genuine rapport because they will be the representation of your home. All I ask is that you be accountable and get better. Do better Oaks. I understand Oaks will reply with a message to try and make this seem like an isolated situation.

Urban · 18 June 2023

★★★★★ 5/5

Google

Conal and Daniel at the South Norwood office were so on the ball and were integral to ensuring the sale went through as fast and smoothly as possible. They kept on top of everything and were always reachable for any questions. As a buyer we absolutely were happy dealing with them and would for sure use them if we become the seller in future! Thanks again to them both and especially to Conal for spending so much time with us that first day showing us lots of properties in the area.

Jolie · 18 June 2023

★★★★★ 5/5

Google

The team I dealt with whilst selling g my flat were attentive, professional, and helpful. Making the process smooth and efficient. Thank you Dane

Jessica · 20 December 2023

★★★★★ 5/5

Google

The team has got me an offer super fast and made the process quick and easy. Thank you.

Lenka · 6 December 2025

★★★★★ 5/5

Google

Great personalized experience working with Daniel and his team. Dane provided good and regular communication and the team secured us an above-asking price for our property in SE25

Esther · 18 June 2023

★★★★★ 5/5

Google

Montel at Oaks handled our sale brilliantly. He was communicative, polite and professional from start to finish. Great service and would use Oaks again.

Tom · 17 September 2025

★★★★★ 5/5

Trustpilot

Exceptional Service from Start to Finish, Highly Recommended!

We had a fantastic experience with Oaks Estate Agents, who represented us in both our sale and purchase. They handled everything with exceptional professionalism and a genuine friendliness.

Oliver · 21 April 2026