Oaks Estate Agents reviews

★★★★★ 5/5

Google

I can’t recommend Oaks enough. I went from thinking about moving to having the keys in my hand just 7 weeks later. The partners they recommended were excellent and Dane went above and beyond - even giving me a lift between viewings and meeting me with keys when I ran late. They were helpful and professional at all stages.

Bethanie · 18 June 2023

★★★★★ 5/5

Google

Conal was instrumental in us securing our first home. From arranging a property viewing that perfectly matched our needs through to supporting us with completion, Conal demonstrated high attention to detail and good responsiveness throughout. We'd be happy to recommend him in case you are looking to buy or sell a house with someone dependable, positive and trustworthy.

Paridhi · 18 June 2023

★★★★★ 1/5

Trustpilot

One star overrated

One star overrated! I would highly recommend clients to use another firm. If you want the coy boys of agents to deal with property matter these are your guys! They have boasted their many year of experience and in reality, no communication, no emails and poor attendance at a given time. I wasn’t allowed to view a property after I had a dismissed call with the agents as they couldn’t even have the decency to appear at the property. Guys don’t bother with these amateur company and be spoken to like a child. Worst customer service and dumbfounded company as to say. I hope you guys go bust!

Aadam · 17 November 2025

★★★★★ 5/5

Google

I was very pleased with the service given to me by Oaks when selling my property. From the very start of the process they showed great attention to detail and kept me updated constantly throughout the sale. Everything was handled in an efficient and pleasant manner. I have no hesitation in giving them a 5 star rating.

Kieran · 18 June 2023

★★★★★ 5/5

Google

Daniel and the team were brilliant at supporting us with the sale of our house. Right from the first meeting through to completion they were on top of everything, were brilliant with communication and continued to progress the sale even when there were a few bumps in the road, which they helped us navigate. Thank you guys!

Lydia · 18 June 2023

★★★★★ 5/5

Google

Great experience viewing houses over several weekends with Oaks. Spent a bit of time getting to know George who was great to deal with and was very honest and transparent about the houses we viewed, which was refreshing. Daniel was also easy to deal with after our offer was accepted.

Jack · 20 November 2023

★★★★★ 5/5

Google

Recently sold my house with Oaks and had an amazing experience. A big thank you to Daniel, Dane & George for a stress free sale. Kept us updated throughout the entire process and the house exchanged & completed within 5 weeks of us accepting the asking price offer. Highly recommend

Charlotte · 20 November 2023

★★★★★ 5/5

Google

A big thank you to Daniel at Oaks for his work helping me to purchase my first property! I can’t fault the service that Oaks provide. Having used other high street estate agents in the past for my property search, Oaks definitely stands out. There was always someone on hand to walk me through the process and answer any questions I had. A great friendly and professional experience.PositiveResponsiveness, Quality, Professionalism

Robyn · 24 August 2021

★★★★★ 5/5

Google

I cannot praise these guys enough. From start to completion, they made my sale as seemless as possible. I was lucky enough to deal with a young man called Montel. He kept me informed every step of the way and even dealt with a very …

Jilly · 17 October 2025

★★★★★ 1/5

Trustpilot

No Show

The agency didn’t bother turning up to my arranged viewing. Communication was awful to advise what was going on. Told ‘he’s 2 minutes away’ and still wasn’t there after 15 minutes. Having viewed the advert after it showed as ‘sold subject to contract’ so they clearly just didn’t bother turning up as the property had sold. All it would have taken was an email or phone call to say the property had been taken off the market. If this is what they’re like for arranging a viewing I dread to think if you are buying or selling through them. Will avoid this agency moving forwards.

B · 27 September 2025

★★★★★ 5/5

Google

Conal from Oaks has been amazing throughout our journey trying to find our first home. He has listened to our needs and showed us a couple of properties until we found our dream place! Communication has been great the whole time. Both my partner and I are super happy with the experience! Thank you Conal, you are an asset to your team!

Marta · 18 June 2022

★★★★★ 5/5

Google

Abousttly fantastic services. My house had been on the market with 3 or 4 other agents without any success. I decided to use Oaks and never looked back. I can't thank oaks enough for their dedication and professionalism leading to the sale of my property. A big thank you again to Daniel and the team for all their hard work. I would definitely recommend Oaks 100 percent .

Vicki · 18 June 2021

★★★★★ 5/5

Google

Daniel, Dane and team at Oaks did a fantastic job of selling our house for us. They were diligent throughout, always on the front foot, calm when necessary and always professional. Would highly recommend

James · 10 June 2024

★★★★★ 5/5

Google

Couldn't have asked more from Daniel and the team at Oaks. I needed a quick sale and they said they had prospective buyers already on their books. This turned out to be the case and a great offer was made and accepted from the first people to see the house. Professional, responsive and helpful throughout the process. Highly recommended.PositiveResponsiveness, Professionalism

Michael · 18 June 2022

★★★★★ 5/5

Google

We are first-time buyers, so we don't have an experience to compare this to - but that said, Oaks have been excellent. Jaedan was my point of contact throughout the whole process, and I'll certainly be considering them in the future when we come to sell our property. Thanks!

Mark · 18 June 2023

★★★★★ 5/5

Google

From start to finish everyone involved has been extremely helpful. Always a difficult process but with the help of Oaks it’s been seamless. Especially massive thankyou to Montel providing answers to any question no matter big or small, …

Indy · 17 November 2025

★★★★★ 5/5

Google

Our experience with Oaks has been positive. In particular, George has been extremely helpful throughout the process and has been very organised with the relevant paperwork which gave me one less thing to think about at a very busy time!

Ramzy · 20 November 2023

★★★★★ 5/5

Google

I can’t recommend Oaks highly enough, especially Daniel and Amin. From the valuation to moving day and the whole process in between, the service was brilliant. They were professional but personable and friendly - always contactable and went above and beyond to ensure all went smoothly.

Amber · 18 June 2023

★★★★★ 5/5

Google

We have had a fantastic experience with Oaks Estate Agents. From the moment we instructed them, Montel and the rest of the team moved quickly to arrange viewings of our house, and we accepted an offer within one week of going on the market. Their communication, professionalism, and genuine care made the whole selling process smooth and stress-free. They are a credit to the profession and a real asset to the local community. I would highly recommend them to anyone looking to sell a property in the local area. 🔴🔵

Tom · 27 July 2025

★★★★★ 5/5

Google

Special shout out to Daniel and Amin who were highly supportive throughout the whole buying process from start to finish. Daniel went above and beyond in following things up with both solicitors at the time when there were no responses from the solicitors - special gratitude To Daniel. Thank you Oaks estate AgentsPositiveResponsiveness, Quality, Professionalism, Value

Nagarajah · 18 June 2022

★★★★★ 5/5

Google

After a lot of bad luck out of our control trying to buy our first house, Oaks helped turn things around. Dane was incredibly responsive, patient and helpful through the entire process and made sure everything got across the line on a tight deadline. Thank you so much for making an often stressful process all the much easier.

Emma · 9 August 2024

★★★★★ 5/5

Google

Really happy with the service that Daniel provided, he kept us informed about everything from start to finish. He made what can be a stressful situation feel very relaxed, also if Daniel wasn’t available Conal was always fully aware of everything to assist us. John

John · 18 June 2023

★★★★★ 5/5

Google

It’s my pleasure to say how Professional and active this branch in South Norwood. Our house was sold very fast , we are very satisfied with the whole process and love to mention Dane the assistant manager who attended for the whole process was very helpful, calm and energetic ❤️ Thank you team South Norwood! Merry Christmas and Happy 2026 ! Best wishes ⭐️⭐️⭐️⭐️

Renu · 23 December 2025

★★★★★ 5/5

Google

We cannot recommend Oaks (South Norwood) highly enough for the exceptional service they provided throughout the sale of our home. In what has been an undeniably challenging market, they demonstrated unwavering commitment and professionalism …

Warren · 17 November 2025