Trusted Agent profile

Oaks Estate Agents reviews

β˜…β˜…β˜…β˜…β˜… Excellent

196 reviews across 3 platforms

157 Portland Road, South Norwood, London SE25 4UX

Oaks Estate Agents's London office at 157 Portland Road is rated 4.6 out of 5 across 196 reviews on three platforms, including 176 Google reviews rated 4.8. The 1 Facebook and 19 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Oaks Estate Agents won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

176

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Oaks Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I was very happy with the service I received from Oaks Estate Agents when selling my property. Dane was fantastic and really kept on top of everything. It went through so quickly, from offer to completion was just 6 weeks! Initially we were with another local agent and we had very few viewings, hardly any communication from them and no feedback. When we were finally able to leave them and move to Oaks the difference was amazing. We had loads of viewings, and Dane gave us great feedback. The communication from Oaks was fantastic and once we had accepted an offer it went so smoothly and quickly. I wouldn’t hesitate to recommend Oaks. Many thanks.

Sarah Β· 23 July 2023

Agent replied Β· 17 June 2024

Hi Sarah, Thank you so much for switching estate agents! I was privy to some of the correspondence so I’m thrilled you opted to work with us. Your review is appreciated so much and I’m very grateful you took the time. Thanks again and congratulations with the sale, it went so smoothly. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Google

I would highly recommend Oaks Estate Agents for buying a property, in particular Daniel who is based at the Portland Rd office. After having been messed around by previous vendors for over 5months, Daniel knew we were serious buyers & helped us find an alternative property quickly which matched our criteria. We were kept informed throughout the process & I found Daniel very approachable and kept to his word w.r.t to timelines & check-ins which put us at ease after such a bad experience previously. As we had to wait for probate with the vendors Daniel ensured regular communications were maintained between us & the vendors so we knew where we stood and we felt we could trust him to be working in our best interest also. Other colleagues such as Conal who work in the office were also very helpful, so overall we were very happy with the service we received. Thank you Daniel & Team.

Belinda Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Belinda, Congratulations on the purchase! The less said about the first one, the better! I really appreciate you taking the time to leave such a detailed review. Thanks again and stay in touch! Thank you, James Byrne Managing Director

5/5

Google

The best estate agent ever!! We have no words to express our gratitude to Dane, an estate agent from oaks estate agents in South Norwood. Dane was attentive, approachable and supportive during the purchase of our home. He was very quick at responding to all our questions and was able to reassure us throughout the process from the start to the end. Dane went the extra mile to ensure the process run smoothly and quickly. This was a very quick purchase and we had no issue at all during the process. Thank you Dane and keep up the great work!

Mariam Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Mariam, What a lovely review, thank you so much and congratulations on your new home. I’ll be sure to pass your kind words onto Dane who will appreciate them hugely. Thank you, James Byrne Managing Director

5/5

Google

Instructed Oaks to sell our house in South Norwood mid September 2022. Sale was complete in Mid December 2022. Received honest advice throughout in terms of house valuation and market situation. Despite interest rate rises and an uncertain economic outlook they secured plenty of viewings and in-depth feedback from potential buyers which was very useful in deciding on a price to accept. After a sale was agreed Dane worked hard to keep everything moving forward, getting answers to queries and sorting out hold ups. If you’re selling in South Norwood then these are the guys to use.

Ben Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Ben, I think we first spoke before we even had a South Norwood office! Thank you for staying in touch and using our services. We thoroughly enjoyed working with you and are delighted you were happy with the service! Thank you so much for the kind words. Thank you, James Byrne Managing Director

5/5

Google

Daniel and the team at Oaks have been absolutely fantastic. We have sold our house in South Norwood through them and have found the process smooth and pleasant. From the beginning they have been very personable and professional. The photographs taken presented our house well and the sales package was very professional. We had lots of interest in the house which converted smoothly into a sale with good buyers. It has been very useful having them so close and open early and late, so that I can pop in after work for a catch up. I'd highly recommend Oaks and would certainly use them again.

Timothy Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Timothy, Thank you for letting us market your wonderful home! Your review is outstanding and very much appreciated, I really appreciate you taking the time to leave it. I hope you stay in touch and wish you all the very best for the future. Thank you, James Byrne Managing Director

5/5

Google

They really do go the extra mile. From meeting Daniel initially, to Conal conducting the viewings and Dane progressing the sale along, their professionalism really stood out. Daniel was true to his word when he came round to value the property -that they really care about giving excellent service, and I fully agree. They also recommended the solicitors that we used, and between Oaks and the Solicitors, I never had to wait more than 2hrs for a response to any of my emails or calls. A special mention to Dane who was so proactive and on-top of everything. Thank you all.

Isabella Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Isabella, Thank you so much for choosing to work with Daniel, Conal, Dane and the team. Your review is outstanding and means a lot. Please stay in touch and all the very best for the future. Thank you, James Byrne Managing Director

5/5

Google

Oaks Estate Agents delivered fantastic service from start to finish, they made selling our house an easy process and stress free. I would highly recommend them if you are looking to sell your home. Daniel, Dane and the team kept me in the loop every step of the way and did a great job in getting us a good price for the house. Thank you

Phillip Β· 20 May 2024

Agent replied Β· 23 August 2024

Hi Phillip, Thank you very much firstly for working with us and secondly, taking the time to leave us such a great review. I'll pass your kind words onto Daniel and Dane. Thank you, James Byrne Managing Director

5/5

Trustpilot

Great Experience with Oaks Mitcham

Great Experience with Oaks Mitcham - we changed to Oaks after struggling to sell our house with another agent. Dagmara and Courtney were really proactive and kept us updated throughout the process. They also assisted with our onward house purchase which was an amazing help. It was all very smooth and was a very positive experience - would happily recommend.

Jo Β· 23 September 2025

5/5

Google

We recently purchased a property through Oaks Estate Agents and overall had a positive experience. Dane, our estate agent, was super helpful in showing properties and throughout the buying process. We had an affinity with him and were grateful that he was able to find us a house. The buying process was smooth, communication was clear, and everything moved along efficiently, and the experience was handled professionally throughout.

Bianca Β· 28 November 2025

Agent replied Β· 25 December 2025

Hi Bianca, Congratulations with the purchase! Thank you very much for the brilliant review as well. Thank you, James Byrne Managing Director

5/5

Google

Highly recommend Oaks, they sold our terraced house quickly and for a great price. They had great communication and made us feel at ease during the whole process. The boys were great. George was great with keeping us updated and also annoyingly making sure that we were completing all of our paperwork in a timely manner πŸ˜†. Highly recommend these guys if you want friendly and efficient service.

Yvonne Β· 20 November 2023

Agent replied Β· 17 June 2024

Hi Yvonne, Thank you for letting us sell your house! I'm glad we got it sold quickly and I'm even happier the price was great. We pride ourselves on our communication and making it as stress free as possible so your review means a lot to me personally. We're a bit relentless with the paperwork aren't we?! Needs must though! Thank you so much once again, please stay in touch. Thank you, James Byrne Managing Director

5/5

Google

recently worked with Dane and Daniel at Oaks to sell my home, and they were both attentive and responsive throughout the process. Anytime I had a concern or question, they were quick to address it, making me feel well-supported. They kept me updated and did their best to ensure things moved smoothly. I appreciated their willingness to listen and take action when needed, which made a potentially stressful process feel more manageable. Overall, a solid experience and a helpful friendly team

Leigh Β· 15 November 2024

5/5

Google

I recently sold my house through Oaks Estates Agency and was extremely grateful for all the help and support Dane provided, he was always very polite, courteous and very professional at all times. I would highly recommend Oaks. Thank you Dane and your team for all the help and advice you provided along the way and made everything so stress free. Once again thank you Dane. Good luck for the future.

Carol Β· 22 August 2023

Agent replied Β· 17 June 2024

Hi Carol, Thank you so much for deciding to sell with Oaks, we really appreciate it. Your review is very kind and equally appreciated as well. Thank you, James Byrne Managing Director

5/5

Google

recently worked with Dane and Daniel at Oaks to sell my home, and they were both attentive and responsive throughout the process. Anytime I had a concern or question, they were quick to address it, making me feel well-supported. They kept me updated and did their best to ensure things moved smoothly. I appreciated their willingness to listen and take action when needed, which made a potentially stressful process feel more manageable. Overall, a solid experience and a helpful friendly team

Elle Β· 11 November 2024

5/5

Google

I had a very positive experience working with the team from Oaks Estate Agents on the sale of my property. They worked collaboratively, listened carefully to my pricing strategy, and did not apply pressure to reduce the asking price simply to secure a quick sale. Communication was consistent and clear throughout, from listing the property all the way through to exchange, and they liaised effectively with my solicitor to keep the process moving. As a local business, they know the area well and I was pleased to support them. Overall, I felt well looked after and would happily recommend them. Thank you, James and your team!

Oxana Β· 17 March 2026

5/5

Google

James was a joy to work with. Replied quickly, was always transparent, and got things done! I would consider using Oaks in the future should I come to sell my property. Daniel and Montel were also very helpful.

Jordan Β· 17 January 2026

5/5

Google

We found the team at Oaks very easy and enjoyable to work with. Professional, competent, knowledgeable, attentive as well as being personable with the right doses of hashtag bants. Daniel was our main point of contact and he was spot on about all of his advice. Despite him being a Crystal Palace fan he was a pleasure to work with. Honourable mention also goes out to Kwame who showcased our house like a pro and James who has to manage the loveable rogues!PositiveResponsiveness, Professionalism

Oliver Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi Oliver, We're South Norwood, we have to be Palace! Haha, thank you for taking the time to leave such a well thought out review! Thank you for the mention too, I barely did a thing! Really appreciate you opting to work with us and we're really happy with the outcome. Best of luck with the new chapter and thanks so much again, the review means a lot. Stay in touch! Thank you, James Byrne Managing Director

5/5

Google

Fantastic service, Montel was very professional and provided excellent updates on the sale! Would recommend.

Seth Β· 17 October 2025

Agent replied Β· 17 April 2026

Hi Seth, Thank you for working with us! I'm glad we were the ones to get you sold! Thank you, … More

5/5

Google

Led by Daniel McKulsky, the team including Conal Winson as our main contact were great from start to finish. Promises were made and kept in terms of how quickly a buyer could be sought and for us to be regularly updated with progress. Conal was superb as our liaison to the buyers and consistently provided us with updates even quicker than our solicitor!. We would highly recommend if you want to sell in and around South Norwood.

Ty Β· 18 June 2022

Agent replied Β· 17 June 2024

Hi T T, Thank you for both selling with us and then leaving a review. I’m delighted you’re delighted! I will pass on your kind words to both Dan and Conal. I grew up in the house opposite the one you sold so kept a close eye on it. It sold for a lot more then my parents paid once upon a time! Thank you, James Byrne Managing Director

5/5

Google

We had a very positive experience selling our house through Oaks in South Norwood. The team was very successful in securing viewings for us and ultimately finding us a buyer quickly. They worked well together and all kept up to speed with the sale. Communication was good and we liked the use of WhatsApp for this. There were a couple of times where obtaining updates on the rest of the chain was a little difficult, but the Oaks team excelled at the point where it really mattered - we had some complications elsewhere in the chain and Dane was incredibly proactive at contacting the other parties to resolve issues and keep things moving. Overall we would recommend Oaks for anyone looking to sell their property.

Gabrielle Β· 24 July 2024

5/5

Google

I purchased a flat with Oaks Estate Agents in South Norwood, and had the pleasure of working with Dane. Given a previous negative experience with another estate agency, I was quite apprehensive at first to go through the buying process again. However, Dane was fully aware of my concerns and did everything in his power to ensure that experience did not occur again. His communication was exceptional throughout the entire process. He kept all parties well-informed and was always available to answer any questions I had. I particularly appreciated his honesty and straightforwardness, he never sugarcoated any of the situations, providing a clear and realistic picture of what was happening. Although the exchange process did take a few months, Dane remained diligent and committed to seeing the sale through. He consistently went above and beyond to ensure that I could complete this purchase! I highly recommend Oaks South Norwood to anyone looking to buy in the area.

Lauren Β· 24 July 2024

5/5

Google

Very happy will the service received from Oaks Estate Agent, from the first instruction, right through to completion of my sale, the team was proactive, friendly, professional and knowledgeable, especially Daniel, Kerri, Megan and Conal. As you know buying/selling can be a stressful process, I would definitely recommend Oaks to take the stress out of the process. Thank you to all mentioned above. Sharon

Sharon Β· 18 June 2023

Agent replied Β· 17 June 2024

Hi Sharon, Thank you so much for working with us. Your review is so kind and much appreciated. I’ll pass your words onto Daniel, Kerri, Megan and Conal. Stay in touch and all the very best. Thank you, James Byrne Managing Director

5/5

Trustpilot

I had a really good experience with…

I had a really good experience with Oaks. Jack was excellent in the lettings team whilst I rented it out offering full management for a competitive rate and Dane in the sales team helped me find a buyer and assisted with the sale. I’ve found them all to be very professional and have managed my property without any issues over the last 3 years.

Tracey Β· 12 February 2025

5/5

Google

The experience of using Oaks was very smooth overall, they were attentive and friendly and offered balanced advice when we needed it, the whole process was professional. Special mention to George who handled everything particularly well, always there on the phone when needed and carried the whole thing start to finish.

Ana Β· 19 March 2024

Agent replied Β· 23 August 2024

Hi Ana, Thank you very much for utilising our services and your kind review, it is very much appreciated. All the best and stay in touch. Thank you, James Byrne Managing Director

5/5

Google

Great experience from start to finish. I made the error of going with an online agent at the start of my sales process fortunately I was able to keep the communication channels open with Oaks and after a month or so switched to them. Within the first few days I secured a buyer for my property any they were able to expedite the process to completion. Great to work with Daniel and his team.PositiveResponsiveness, Quality, Value

Kara Β· 18 June 2021

Agent replied Β· 17 June 2024

Hi Kara, You are not the first to make a purple mistake and won’t be the last! Thanks for staying in touch and giving us an opportunity to assist you with your sale. I’m delighted that Dan and the team were able to find you a buyer so swiftly. We really appreciate you taking the time to leave a review too. All the best and stay in touch! Thank you, James Byrne Managing Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oaks Estate Agents's Google reviews

Questions about Oaks Estate Agents

How many reviews does Oaks Estate Agents have?

Oaks Estate Agents's London office has 196 reviews across three platforms: 176 on Google, 1 on Facebook (across the whole business), 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oaks Estate Agents's rating?

Oaks Estate Agents is rated 4.6 out of 5 across all 196 reviews, and 4.8 out of 5 on Google from 176 reviews, checked 9 October 2026.

Has Oaks Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Oaks Estate Agents, London won Trusted Agent; Oaks Estate Agents, Croydon won Platinum.

Where is Oaks Estate Agents's London office?

Oaks Estate Agents, 157 Portland Road, South Norwood, London SE25 4UX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.