NEILSON and BAUER LTD reviews

★★★★★ 5/5

Google

Neilson & Bauer, you need to hold on to Don. He was accommodating from the start, managed to get me a viewing late and at short notice - the whole experience felt like I was planning a trip away with a friend (where I didn’t have to do the planning! Way less stress, not much effort on my part, and I knew I had something to look forward to). Super helpful (he kindly offered to help me paint a wall if I had to move the wardrobe), very communicative, gave me timely updates on the status of my requests for certain items to be fixed, he has my back and is a just fantastic person to deal with 🙌🏼 He really deserves at the very least, an expensive bottle of wine - something like a 1989 Pavillon Rouge du Chateau Margaux 😉 Keep him happy, he’s great for your business!

Rachel · 21 June 2022

★★★★★ 5/5

Google

We met with 4 agents in the Islington area before appointing Graham at Neilson Bauer as our sole agent for the sale of our property. The company is owned by Graham and his partner and consequently their engagement is what you would expect of an owner-run business: high standards of professional service; someone who clearly understands the nuances of the Islington market; responsive and fully partnered with us throughout the process, and a delight to work with. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Drew · 21 June 2022

★★★★★ 5/5

Google

We couldn’t have been more pleased with the service provided. The team had lined up around 15 viewings within the first couple of days of listing, by proactively reaching out to their many contacts rather than just waiting for interest. They secured two offers within in week, and we accepted above asking price. Graham could not have been more responsive and proactive throughout the process and went over and above what I would expect of a sales agent. He remained highly motivated after the offer was agreed, working with us and the buyer very closely to ensure a smooth and swift transition to exchange…which remarkably happened within 4 weeks of offer being accepted. He solved any queries really quickly and made us feel like his only client. It is clear that James and Graham’s combined years of experience earn them great credibility and trust from sellers and buyers alike, and they work as an excellent team. Highly recommended to anyone wanting a stress free sale!

Jess · 21 June 2022

★★★★★ 5/5

Google

Despite being a new agency, with all the freshness and forward thinking that entails, Neilson and Bauer have a depth of experience and invaluable expertise. The combination was ideal for us. James and Graham succeeded in a tricky market where others had failed. They always kept their eye on the ball. We found their advice, patience, attention to detail and shrewdness of judgement praiseworthy. We wholeheartedly recommend their services and look forward to enlisting their help again. You might even say - worth moving house for!PositiveResponsiveness, Quality, Professionalism, Value

David · 21 June 2022

★★★★★ 5/5

Google

Neilson & Bauer recently acted for us on the sale of our flat, which has just completed. The service has been excellent from start to finish - we felt they really took the time to consider the pricing, they organised multiple viewings in groups so that we didn't need to keep vacating and we accepted an offer we were happy with within a couple of weeks of putting the flat on the market. They continued to be extremely proactive as we moved towards exchange and completion and were instrumental in ensuring that we completed on our sale and subsequent purchase before Christmas. Brilliant service from start to finish!PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 21 June 2022

★★★★★ 5/5

Google

The team at Neilson & Bauer are fantastic; they really know their stuff - I bought my property off them 15 years ago and am delighted to have sold it through them this year. You really get the benefit of their years of experience in the local area throughout the service they provide. In terms of running the process they have been very efficient, and remained communicative and supportive throughout. They have also been extremely considerate and discrete when liaising with our existing tenants. I would 100% recommend the Neilson & Bauer team to anyone selling a property and will use them again

Harriet · 21 June 2022

★★★★★ 5/5

Google

I'd highly recommend working with Neilson & Bauer. They helped us sell our flat - working really hard in a tough market. The listing and brochure looked great, they worked with us to make sure viewings weren't too disruptive, kept us up to date, and we really appreciated how honest and candid they were with us at all times.

Sam · 20 February 2024

★★★★★ 5/5

Google

Recent buyer - Annabel has been very responsive and diligent throughout the process, would recommend!

David · 22 November 2023

★★★★★ 5/5

Google

Experience and expertise from start to finish. Valuation was spot on; 2 good offers In 1st month. Proactive support and clear communication throughout. Fees well deserved. Highly recommended."PositiveResponsiveness, Quality, Professionalism, Value

Steve · 21 June 2022

★★★★★ 5/5

Google

David is great. We were glad to have him as the bridge between us and the sellers. Very responsive and a calming influence - buying a house can be stressful!

Ben · 21 June 2022

★★★★★ 5/5

Google

David was great to deal with. Always contactable and responsive. I'd happily work with him and his team again

Sarah · 21 June 2023

★★★★★ 5/5

Google

Don Lacovera was extremely helpful, quick to respond and attentive to details and it was a delight to use him to let my flat. Would highly recommend himPositiveResponsiveness, Professionalism

Claire · 21 June 2022

★★★★★ 5/5

Google

I had a great experience with Neilson & Bauer. I booked a viewing via Don and saw the property with his colleague who was very helpful. The process of putting in an offer and letting the property was simple, and Don answered all the questions I had, gave me helpful advice and tips. I would highly recommend using them!

Mel · 28 November 2023

★★★★★ 5/5

Google

I had a great experience with Neilson & Bauer. I booked a viewing via Don and saw the property with his colleague who was very helpful. The process of putting in an offer and letting the property was simple, and Don answered all the questions I had, gave me helpful advice and tips. I would highly recommend using them!

Melissa · 22 November 2023

★★★★★ 5/5

Google

Great company and people! Don is especially helpful and always looks to get you the right outcome.

Sam · 21 June 2023

★★★★★ 5/5

Google

Excellent experience throughout a challenging sale process. Graham and team were thoroughly professional, courteous and helpful throughout and most importantly got us over the line. Highly recommend

Lewis · 21 June 2022

★★★★★ 5/5

Google

We chose to instruct Neilson & Bauer because of our previous excellent experience with Graham when we purchased a flat in 2018. He was amazing then and made a huge impression. More recently Don and Graham helped us to find the perfect tenants for our property quickly and efficiently. We have found Neilson & Bauer Estate Agents have met and exceeded all our expectations and we have no hesitation in recommending them with glowing praise. We will definitely be using their service again!PositiveResponsiveness, Quality, Professionalism, Value

Sonal · 25 August 2021

★★★★★ 5/5

Google

Very impressed by the entire team ! Couldn’t recommend them enough

Craig · 5 October 2025

★★★★★ 5/5

Google

In this agency they handle everything in a professional manner. They helped us through each step to find a new amazing flat. The agents there are very friendly and attentive to everything we needed. Special thanks to Mr. Graham to showing us the property in a special professional manner, and Mr. Don for handling all the paperwork in a very organised and helpful way. If you are looking g for a new flat I would highly recommend speaking with one of these people to get professional help. They are amazing.PositiveResponsiveness, Quality, Professionalism, Value

Panagiwths · 21 June 2021

★★★★★ 5/5

Google

We have just let our flat with the help of Don at Neilson & Bauer and could not have hoped for a better experience with Don and Graham. They are such genuine, warm, efficient, knowledgeable and honest people and it made the whole process - which by rights should be stressful and a bit of a nightmare - into a relaxed, stress-free and quick experience. It is not easy to let a one-bed flat with no outdoor space during a pandemic and a lockdown - but Don managed it, and with humour, integrity and efficacy, always responsive and professional. The office is beautiful, with such individual style and attention to detail, and this reflects the service provided by Neilson & Bauer. Plus they do a very good line in chocolates.PositiveResponsiveness, Quality, Professionalism, Value

Moya · 21 June 2021

★★★★★ 5/5

Google

I recommend this estate agent for three reasons, first it is a small business, run and owned by two very experienced and local persons. Second because they offer outstanding and personal service. Third because they find properties that nobody else has. I find this more suitable than the large and impersonal chain agents which employ temporary staff and all sell the same stuff.

Richard · 21 June 2023

★★★★★ 5/5

Google

Moved management of a rental property over to Neilson & Bauer after being let down by a high street agent - James, Don and Janina have been great so far and I'd move other rental properties to them for management without hesitation. They act professionally and they care which is a refreshing approach after experiencing a standard high street agent.

Paula · 25 August 2023

★★★★★ 5/5

Google

We were very pleased with the service received from Annabel from Nielsen Bauer. She has maintained good communication between all parties in the sale and managed to successfully oversee the whole process to ensure a timely completion. Thank you!

K · 10 October 2024

★★★★★ 5/5

Google

Super easy to work with. Don made the transition into my new flat seamless.

Megan · 21 June 2023